INFINITI of Willow Grove
Willow Grove, PA
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Excellent Experience I recently leased a Q50 from Infiniti of Willow Grove. It is my forth Infiniti and the service I have received is excellent. Kevin Niklauski has mad I recently leased a Q50 from Infiniti of Willow Grove. It is my forth Infiniti and the service I have received is excellent. Kevin Niklauski has made all of my experiences there favorable. He goes over and above to assure customer satisfaction and make sure the process goes smoothly. My salesperson is John Emberger, who is professional and thorough. The service department is excellent as well. I would definitely recommend this dealership. More
New Lease I keep coming back as this is my third lease with Infiniti Willow Grove. The cars are great and service area is nicely updated. I have become a loyal I keep coming back as this is my third lease with Infiniti Willow Grove. The cars are great and service area is nicely updated. I have become a loyal customer now. No pressure sales or I would walk away. More
Q40 Purchase! Great Experience If you are purchasing from INFINITI of Willow Grove ask for Joe Evangelista and Greg Black! These two men made my purchase happen. Couldn't of worked If you are purchasing from INFINITI of Willow Grove ask for Joe Evangelista and Greg Black! These two men made my purchase happen. Couldn't of worked with better individuals. The service was great, the facilities were cleans and the test drive was fun. Joe big ups to you boss! Forza Azzuri More
Q60 Purchase 10/14. Best Car buying Experience ever!! My wife and I took a ride to Willow Grove Infiniti to just look and see. No pressure, best buying experience ever. Frank Santoro is a very knowledgeab My wife and I took a ride to Willow Grove Infiniti to just look and see. No pressure, best buying experience ever. Frank Santoro is a very knowledgeable salesperson across the board. As well as the rest of the team we met. Will recommend WGI to all our friends. Tim&CathleenM More
LOW QUOTES ON PHONE TO GET YOU IN THE DOOR Here is the letter that I sent in to the Willow Grove Infiniti dealer...I never got a reply from them! I just thought that you should know that I c Here is the letter that I sent in to the Willow Grove Infiniti dealer...I never got a reply from them! I just thought that you should know that I contacted Scott, a manager at your dealership yesterday and he gave me a fair price on leasing the vehicle that I wanted. Obviously, now I had to get my trade-in evaluated. I took time out of work and went down to see Scott because he said he would take care of me when I got there. When I arrived I was immediately passed off to a salesman named Joe Evangelista. Joe was set on taking me for a test drive in one of his vehicles, but I told him that I know what I want and it has to be ordered. After having me walk around my car with him for a checklist pointing out every little ding in the vehicle (it's a USED car!), I waited for the appraiser to find the value of my Cadillac. My car was NEVER moved from the spot that I parked in. After more waiting, and even having my father call Scott to see what the holdup was (embarrassing enough) I was then told to wait 10 minutes. After waiting again, and Joe sitting across from me answering his emails, Scott came in and said "I can give you $19,500" I said that was really far under what I was already quoted at 3 different dealerships (about $5,000 LESS) and he replied "That's the most you will get". I thanked him for his time and on my way out Joe asked "Did you tell him what you were quoted??" I said " He didn't even ask", and then Joe asked what I was looking for on my trade as I was walking out the door. My brand new Infinity Q50 is being delivered this afternoon from Flemington Infiniti. I took my business elsewhere and next month my brother and 2 employees will be going to this dealership as well. Not only was I disrespected in Willow Grove Infiniti, but I was very upset with the entire experience at Willow Grove Infiniti. It was a total waste of my time and I will be sure to spread the word about my experience. More
Thanks for your help. Thanks for everything. It is good experience with you guys. Thanks again. They fixed all i need friendly. Infiniti Q 50 that i bought is Great car. Thanks for everything. It is good experience with you guys. Thanks again. They fixed all i need friendly. Infiniti Q 50 that i bought is Great car. More
Great experience I had a wonderful experience at Infiniti of willow grove with Matt Petro. He was easy to deal with, straightforward and honest. The whole process was I had a wonderful experience at Infiniti of willow grove with Matt Petro. He was easy to deal with, straightforward and honest. The whole process was hassle-free and quite enjoyable. I would recommend him to anyone! Thank you for making my first experience at Infiniti great! I'm sure it won't be my last. More
Smooth Experience - Start to Finish My father and I drove down from northern NJ (~2 hours away) to pick up one of the few G37 sedans available on the East Coast in the colors that he wan My father and I drove down from northern NJ (~2 hours away) to pick up one of the few G37 sedans available on the East Coast in the colors that he wanted. We had arranged to meet with Dan Ruggiero, and we had attempted to complete some work ahead of time. Upon arrival, Dan was prepared. Our paperwork was already set to go, and Dan got us moving on the process. He showed us the car, and chatted with us throughout the process. He wasn't pushy and even shared a few things that we didn't know despite leasing our 5th Infiniti in a row. After ensuring that everything was as advertised and as we had verbally agreed upon previously (it was), we met with Stephen (Finance Specialist) to take care of all the paperwork. This process went pretty smoothly as well, with the only hiccup occurring on our end (forgot Insurance Card). They were able to accommodate, though, and we happily drove off the lot. All in all, the trip was well worth it, and the pleasant experience could even bring us back there for another one someday. Solid job all around. More
The Very Best I had the opportunity to purchase a new Q50 from Matt Petro, He made the process very enjoyable and completely painless. The folks at Willow Grove Inf I had the opportunity to purchase a new Q50 from Matt Petro, He made the process very enjoyable and completely painless. The folks at Willow Grove Infiniti from the receptionist to the Finance Manager and Asst. Finance Mgr. were an absolute joy to deal with! very professional and very prompt. Everyone was helpful and attentive. It took 24 hours from contact to driving off the lot another satisfied Willow Grove Infiniti customer! More
Outstanding Experience - Best I've Had Smooth, easy negotiations. VIP treatment through and through. By far the best I have had (I've purchased BMW and Saab in the past). I would highly rec Smooth, easy negotiations. VIP treatment through and through. By far the best I have had (I've purchased BMW and Saab in the past). I would highly recommend and encourage you to check out this dealership of you have decided on an Infiniti. More