INFINITI of Willow Grove

Family Everyone at Infiniti of Willow Grove treated me and my family like family. But no one was more influential than Joseph Evangelista this dude was the a Everyone at Infiniti of Willow Grove treated me and my family like family. But no one was more influential than Joseph Evangelista this dude was the absolutely best! If not for him we probably would be driving a different brand vehicle. He embodied the position of salesman. More

I am not making this up. Every time I buy a car, I am told by the salesperson to rate 5 stars on the dealership survey that I will inevitably be sent. Also, when being told to Every time I buy a car, I am told by the salesperson to rate 5 stars on the dealership survey that I will inevitably be sent. Also, when being told to rate everything at dealerrater.com only give the 5 stars. Usually, I am given the excuse that the salesperson might be fired for anything less than 5 stars. This creates many untrue and highly biased ratings all over dealerrater.com specifically and the interwebs generally. I bring this up because, for the first time, none of that happened at this dealership. Not one solicitation for a rating, at all. Not even a nudge to prevent various employees from being fired. Therefore, the ratings I give are true, unblemished from prejudice. Furthermore, Joe Evangelista is a fine, honest, and hardworking salesperson. He was attentive to all my needs and explained all the details of the car, thoroughly without patronizing me. His witty banter and humor made the car buying ordeal much less depressing and, dare I say, enjoyable. I cannot rave enough about Joe. It is his influence in my experience that will make me recommend Infiniti of Willow Grove to anyone who asks. That being said, all the other employees with whom I dealt were all polite, polished, and (to continue the alliteration) professional. I sometimes feel that there is an unofficial determined amount of time that all dealerships collude on. To keep the buyer off their toes. To lose track of time. I was subjected to that at this establishment, but the employees made the waiting time seem to go faster. Did I mention Joe Evangelista? He was great. I could see myself having coffee with him at a cafe, NOT talking about cars. But, I am sure, he gives a similar impression to his other clients. Go to Willow Grove Infiniti- the cars are great, the people are better. More

Wonderful!! Love my new car!! Tom Vile and Greg Black were wonderful!! They were patient and attentive, especially Tom. He went above and beyond. He was my salesm Love my new car!! Tom Vile and Greg Black were wonderful!! They were patient and attentive, especially Tom. He went above and beyond. He was my salesman for my 1st Infiniti also. Glad him and Greg are back at WG. More

Hassle free First time getting an Infiniti. Great dealership, easy to work with, no pressure, comfortable, best car buying experience I've ever experienced. Our s First time getting an Infiniti. Great dealership, easy to work with, no pressure, comfortable, best car buying experience I've ever experienced. Our sales rep Dan R. was fantastic. Would recommend him and the dealership to anyone interested in an Infiniti More

OWNERSHIP SALES SERVICE INFINITI WILLOW GROVE Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and eve Our experience with our second vehicle was awesome. We thoroughly enjoyed the sales process and John, our salesperson, Greg the Sales Manager and even the owner Ian, all provided a positive day for my wife and I. When our friends and family ask us about Infiniti of Willow Grove, we will certainly let them know how pleased we are and give them a 5 star rating. More

Consistenly excellent service and attention to detail Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality o Since 2004 when I leased my first Infiniti G35x, I have returned to Infiniti of Willow Grove for 2 additional Infiniti leases because of the quality of the car and especially because of the service provided by Steve and his team. They have always been professional and took great care of my cars. More

Low-balled on trade-in When it came time to make a deal, they offered me $20K for my 2013 Audi A4 and told me that was the price listed on the Kelly Blue Book site. I said n When it came time to make a deal, they offered me $20K for my 2013 Audi A4 and told me that was the price listed on the Kelly Blue Book site. I said no thanks and left. When I went home, I logged in on that site and entered the information for a 2013 Audi A4 with 40K miles and equipped with the Premium Plus Package and was returned a figure of just over 24K. Kelly provided nowhere to enter the fact that the car was equipped with the MMI feature (a $3500 option) and the all weather package ($450), making $26000 for the car a conservatively fair offer. Since I provided them with the Audi dealer's spec sheet, there could not be any confusion on how the car was equipped. If I accepted their offer, I believe they would have sold it to the Audi dealer next door for a quick $3-5K profit leaving them room to make a quick $3-5K for themselves. More

Awesome experience !! Love love love my infinity qx60!! I had an awesome experience buying this car. Frank Santoro was so knowledgeable and made the whole experience extrem Love love love my infinity qx60!! I had an awesome experience buying this car. Frank Santoro was so knowledgeable and made the whole experience extremely easy. I would definitely recommend this dealership and Frank to any of my friends! More

Excellent car shopping and delivery experience Joseph Evangelista and Infiniti of Willow Grove are an outstanding place to do business when shopping for a car. From the moment we arrived to the fi Joseph Evangelista and Infiniti of Willow Grove are an outstanding place to do business when shopping for a car. From the moment we arrived to the final delivery Joseph Evangelista surpased any of my previous buying/leasing experience. More

First Class Service from Greeting to Signing For better or worse, we live in a capitalist society. The exchange of money for goods and services can, at times, be a zero sum game. While Infiniti For better or worse, we live in a capitalist society. The exchange of money for goods and services can, at times, be a zero sum game. While Infiniti of Willow Grove is no different, I felt they were more interested in earning a new client than separating me from (all) my money. In my first visit, I was greeted by Phil Polite, an associate in the sales department. He was fantastic in making a good first impression and LISTENING to my situation and reasons for looking into Infinti. I spent about an hour browsing the CPO lot with Phil answering my questions in a thorough and objective manner. After test driving a Q50, I left the dealership with Phil's contact information and a good feeling about the rapport Phil established with me. Phil and I worked closely together over the course of the next week to put me in a new Q50 at a competitive price. Kevin Niklauski, the GM, was very professional and 100% transparent during the deal process as well. I couldn't have asked for a better experience. In the end, I took delivery of a new Q50 with all questions answered, and Phil and Kevin have earned my business for years to come. More