
INFINITI of Willow Grove
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 454 reviews
Peter from Faulkner Infiniti was great to work with. He was very responsive and made the process so easy! I would definitely recommend Faulkner Infiniti and Peter if you are looking for new or used Infinit was very responsive and made the process so easy! I would definitely recommend Faulkner Infiniti and Peter if you are looking for new or used Infiniti. More
Great experience during these interesting times with the car buying process. Peter was extremely attentive and responded in a very timely manner. Would highly recommend. car buying process. Peter was extremely attentive and responded in a very timely manner. Would highly recommend. More
New infinity purchase Had a great experience with the team at Faulkner Infinity. They showed me pictures of the car online, sent a credit application to fill out and then c Had a great experience with the team at Faulkner Infinity. They showed me pictures of the car online, sent a credit application to fill out and then completed all the paperwork remotely. We pulled up to the dealership, signed just a few papers and our car was waiting out front ready to go. Such a stress free experience in these stressful times. Thank you Faulkner. Their service is second to none! More
Very happy with my purchase and overall experience. Had a one issue that almost kept me from going back to purchase a vehicle, but that was immediately understood and taken care of. Everything was handled ve one issue that almost kept me from going back to purchase a vehicle, but that was immediately understood and taken care of. Everything was handled very well and professionally, and overall I'm very satisfied with my purchase, and staff was great! More
Kevin and Joe took very good care of me. Kev, thanks for getting the QX60 I wanted. Sorry to email you so early in the morning but you made it happen and kept me in my budget. Joe, you always make me laugh getting the QX60 I wanted. Sorry to email you so early in the morning but you made it happen and kept me in my budget. Joe, you always make me laugh and enjoy the new car experience. I appreciate the stories and predictions. So far you been correct. The service team is incredible, and the main reason why we been together for 16 years. I like to be in and out and details to be relayed and completed. See ya in another 3 years to see what you are going to sell me. Errol More
Very disappointed recently purchased a q70 2016 w just under 60,000 miles and having issues in the ride quality when I hit bumps the radio w change modes due to how hard the bumps hit in the road this sho under 60,000 miles and having issues in the ride quality when I hit bumps the radio w change modes due to how hard the bumps hit in the road this should never happen! If they don’t fix this issue I will be very unhappy customer! More
EXCELLENT EXPERIENCE Time dropping off my QX50 and the experience was great. The valet was very respectful and the Service Reps very knowledgeable and service was excellen Time dropping off my QX50 and the experience was great. The valet was very respectful and the Service Reps very knowledgeable and service was excellent. Very pleasant experience. More
Exceeded my expectations! Purchased a 2020 QX60 and received outstanding customer service and went above and beyond to ensure that I left the dealer happy! received outstanding customer service and went above and beyond to ensure that I left the dealer happy! More
We were pleasantly surprised at the professionalism and courteous service we received. No gimmicks, no nonsense, and no hassle, they were straight up and followed through on their word. Would definitely b courteous service we received. No gimmicks, no nonsense, and no hassle, they were straight up and followed through on their word. Would definitely buy from them again in the future. More