INFINITI of Willow Grove

I brought my car I just purchased last week in for washer sensor to be replaced . I had full warranty with Blue Advantage ( bumper to bumper ) . The place that I bought the car was North Jersey and they sai sensor to be replaced . I had full warranty with Blue Advantage ( bumper to bumper ) . The place that I bought the car was North Jersey and they said I could bring it anywhere for service. Your guy told me he didn’t know if they accepted that warranty. He would have to call but to do the diagnostic it would be $200. And not sure it would be covered. he said I would have to pay the $200 to do the diagnostics and then call the warranty which didn’t make sense. Also, I needed a key fob reprogrammed. He said that would be another $200 for diagnostic. He was not willing to call the warranty company. So I left.. I called the warranty company when I got home and they said I was fully covered while I took it to a Ford dealership to be fixed. Very disappointed as I would’ve liked to have service from an infinity dealership for my QX 80. I won’t be back More

I recently leased an infinity qx60 and I couldn't be happier with the experience. From start to finish, the process was smooth and professional. The car itself is fantastic—comfortable, stylish, and loa happier with the experience. From start to finish, the process was smooth and professional. The car itself is fantastic—comfortable, stylish, and loaded with features that make every drive enjoyable. A huge thank you to the team at (Nicholas Arnott and Jeremy ) for their excellent customer service. They were knowledgeable, patient, and made sure I got the best deal possible. The leasing process was transparent and hassle-free, which I really appreciated. Highly recommend both the vehicle and the dealership to anyone considering a lease. Truly a 5-star experience! More

Very helpful and fair company with A1 Class very respectful, courteous and understanding every customers personal situation. respectful, courteous and understanding every customers personal situation. More

Great service, they were really mindful of my time. Also, very easy to work with. Gave me a very fair trade value for my vehicle as well. Also, very easy to work with. Gave me a very fair trade value for my vehicle as well. More

Nick and his team Joe and Joseph at Faulkner Infiniti were wonderful to work with! They are fair, honest and get the job done in a timely manner. I highly recommend them! I’m enjoying my new QX60. were wonderful to work with! They are fair, honest and get the job done in a timely manner. I highly recommend them! I’m enjoying my new QX60. More

This is our second time leasing through Nick at INFINITI of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to wo of Willow Grove, and once again, he exceeded our expectations. From the moment we arrived, Nick was friendly, professional, and incredibly easy to work with. He took the time to understand what we were looking for and went out of his way to ensure we got the best possible deal on our new 2025 QX80 lease. His attention to detail and commitment to top-notch service made the entire process smooth and stress-free. We truly appreciate his dedication and highly recommend working with him if you’re in the market for an INFINITI! More

I was so excited when I walked in the door of Infiniti of Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wante Willow Grove and saw the car of my dreams. My salesman Nick made it happen for me in one day! He was able to find the exact color combination I wanted, let me drive the car, and even show it to my husband for his approval. Everything fell perfectly into place! So grateful for a totally positive experience. More

Nick was great. Very helpful and sincerely cared about our satisfaction. I recommend him wholeheartedly. He’s definitely an asset to the dealership. Sincerely, Mi Very helpful and sincerely cared about our satisfaction. I recommend him wholeheartedly. He’s definitely an asset to the dealership. Sincerely, Mike and Lisa Tomlinson More

I have been bringing my car to Faulkner Infiniti for many years, and Infinit of Willow Grove prior to that. Over the past few years, the level of service has deteriorated in my opinion. Today, I brought my Q years, and Infinit of Willow Grove prior to that. Over the past few years, the level of service has deteriorated in my opinion. Today, I brought my Q70 in for maintenance (oil change and tire rotation). Although I had a loaner vehicle, I told Mark that I needed my car today. He said my car "would definitely" be ready today. Not only was it not ready today, but I received no communication whatsoever. When I called at 5:30, I was told that service is gone for the day. I only write this because this is the 3rd time this happened to me, and I am finished with Faulkner. Everyone is friendly, but they don't do what they say they will. More