INFINITI of Willow Grove

Very seamless process at this dealership. Second time going through them to get a car, this time for a used car. Process was painless, no games with the numbers. Took ownership of any cosmetic issues w going through them to get a car, this time for a used car. Process was painless, no games with the numbers. Took ownership of any cosmetic issues with the used car I bought. Very straightforward and honest. More

I have been dealing with GM Kevin R and Mark R of the Service Dept for a number of years, so it was a no-brainer for me to go back to Kevin when looking for a vehicle. Their pre-owned vehicles are as pe Service Dept for a number of years, so it was a no-brainer for me to go back to Kevin when looking for a vehicle. Their pre-owned vehicles are as perfect as their new ones, and my decision was immediate and done over the phone. I received the inspection report from Mark when they took the vehicle in upon trade. They did a lot of wear and tear preventative maintenance even though the CarFax report showed that the car had been maintained very well since purchase. They spent a great deal on the vehicle, and then they gave me a great price being a repeat customer, better than the KBB. I would strongly encourage you to check out their website or call and speak to a sales representative if looking for a new Infiniti or a pre-owned vehicle of any make and model, as they have many of those. I never have had to worry about my pre-owned coming from the auto auction; with them, it has always been a mint condition, low mileage, mint condition, fully functional and operational and one owner vehicle. I tell you with certainty that purchasing a car from Kevin and sales and/or servicing your vehicle there with Mark and the team is a wise decision for your next purchase. More

Nicole Landis was great with all the information we were seeking and very responsive on follow ups. Highly recommend. On the day of the purchase or rather car pickup Tad was great too. This was our second f seeking and very responsive on follow ups. Highly recommend. On the day of the purchase or rather car pickup Tad was great too. This was our second from Faulkner and somehow the experience was better than the first. More

This was my second time at this dealership with Tom Vile. No gimmicks everything is exactly what was agreed upon. Great experience both times! Highly recommended No gimmicks everything is exactly what was agreed upon. Great experience both times! Highly recommended More

Totally satisfied - the process was extremely easy. Made inquiry for the car I wanted to lease to the dealership. Peter Brown reached out to me. He was very professional and resourceful - promptly Made inquiry for the car I wanted to lease to the dealership. Peter Brown reached out to me. He was very professional and resourceful - promptly answered all my questions. Most of the paperwork was completed before visit to dealership. Great experience! More

Extremely satisfied!! Great experience!! Tom Vile was great!! The entire process was made to be very easy and we had a really easy experience overall!! great!! The entire process was made to be very easy and we had a really easy experience overall!! More

Have been leasing from Infinity of Willow Grove now Faulkner for 20 years. Great cars great service nice people especially Frank and Tom in sales Faulkner for 20 years. Great cars great service nice people especially Frank and Tom in sales More

I purchased a new Q50. The process was smooth and pleasant. Tom, my salesperson, is informative and knowledgeable about the car. It is not my first car purchased with Tom. pleasant. Tom, my salesperson, is informative and knowledgeable about the car. It is not my first car purchased with Tom. More

Kevin the GM, Joe the Used Car Manager, and the finance team helped me out in a great way today as I purchased a great low mileage vehicle for an astounding price and they gave me a warranty for a very low team helped me out in a great way today as I purchased a great low mileage vehicle for an astounding price and they gave me a warranty for a very low low price. Having owned Infiniti's before, their service department is top notch; other dealerships' service departments don't even compare. This was a win/win for both the dealership who treated me especially well as a loyal customer, as well as for me, who trusts and highly regards all of the individuals at this dealership. Hats off to all of them, and I implore you to buy and/or get service from them anytime you need it. You will never be disappointed or be treated any less than fairly. More

Tom Ville is very friendly, professional, knowledgeable and courteous. The dealership is very clean with good customer service. They are doing a good job despite COVID 19 restrictions. Most importantly, th and courteous. The dealership is very clean with good customer service. They are doing a good job despite COVID 19 restrictions. Most importantly, the prices are fair and overall experience is very pleasant. I bought my first new Infiniti QX60 and got a fair value for my trade in. I am looking forward to buying another one soon. Thank you Tom and team Infiniti of Willow Grove!! Keep it Up. More