
INFINITI of Willow Grove
Willow Grove, PA
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DO NOT GO TO THIS DEALER! The service department is terrible, they do not care about you or your car. I have never experienced worse service in my life. terrible, they do not care about you or your car. I have never experienced worse service in my life. More
I was "Strongly Satisfied" with my experience in purchasing my 2021 Infiniti QX50. First of all - the Sales Manager Chris Feralio was exceptional! He never applied any pressure during his interacti purchasing my 2021 Infiniti QX50. First of all - the Sales Manager Chris Feralio was exceptional! He never applied any pressure during his interactions with me; he was very customer service oriented/customer friendly; he was very professional and knowledgeable! Additionally, Jeremy Rodriquez, the Finance Manager, was great as well. He took his time in explaining financial matters to me and was able to do so in lay-persons' terminology. Again, I was indeed "Strongly Satisfied" with my overall experience at Faulkner Infiniti of Willow Grove. More
Professional, and courteous service! I felt like my salesman (George Brown) really worked to get my business. I was considering a couple of other cars at other dealerships and he beat them out by being salesman (George Brown) really worked to get my business. I was considering a couple of other cars at other dealerships and he beat them out by being efficient and on the ball. He was very upfront and honest about every little imperfection on my certified pre-owned car, which gave him major credibility in my book! More
I had a very positive and stress free experience buying a used Mercedes at this dealership. Sales associate Tony was very knowledgeable and nice explaining features on the vehicle. Everything was taken care used Mercedes at this dealership. Sales associate Tony was very knowledgeable and nice explaining features on the vehicle. Everything was taken care of for me down to the last details. Great people to do business with! More
This is my third lease with Infiniti of Willow Grove and first with Frank Santoro. He did a great job at getting me the deal I wanted and in making sure I was satisfied with the new vehicle. He even helpe first with Frank Santoro. He did a great job at getting me the deal I wanted and in making sure I was satisfied with the new vehicle. He even helped to put my kiddo's car seat in the new car. He had a lot of knowledge about the vehicle. More
It was a pleasure to do businessl with this dealership. Tom Vile was especially helpful in facilitating the out-of-state purchase of a very nice Mercedes S65. Thanks again Tom. Tom Vile was especially helpful in facilitating the out-of-state purchase of a very nice Mercedes S65. Thanks again Tom. More
This is my second lease from Faulkner. I loved my first QX50 & leased my second yesterday. Blaze Hewett was my salesman for both transactions. Blaze is very knowledgeable & comfortable to work with. He see QX50 & leased my second yesterday. Blaze Hewett was my salesman for both transactions. Blaze is very knowledgeable & comfortable to work with. He seems to love his job & is willing to spend as much time as needed to explain everything to you. I enjoyed working with him. Thanks Blaze! More
I highly recommend this dealership to anyone looking for a new or used Infiniti. They were very informative on the cars and stock they have and were immediately available to answer any questions that came u a new or used Infiniti. They were very informative on the cars and stock they have and were immediately available to answer any questions that came up. Big thank you to the salesperson Tom Vile and finance manager Joe Messina. They created a no pressure environment and really helped me through the whole process without leaving with any questions unanswered. They gave me a very fair value on my trade in and I was driving away in my new car in about 2 hours. Thanks again! More
I just purchased a QX 60 with Nicholas Arnott. We received a excellent service from him. He did a great job today. I am very happy with this experience. Definitely recommend him to my friends. Thanks received a excellent service from him. He did a great job today. I am very happy with this experience. Definitely recommend him to my friends. Thanks a lot! More