INFINITI of Willow Grove

I recently bought a Certified Pre-owned QX50 from Faulkner of Infiniti Willow Grove and had a great experience. Nick handled my sale and was very informative and not pushy. He was patient with me whi Faulkner of Infiniti Willow Grove and had a great experience. Nick handled my sale and was very informative and not pushy. He was patient with me while I compared vehicles at other dealership and never hounded me. I would recommend them to others. More

BUYER BEWARE! At time that I purchased my new QX50, I paid the extra $3,500 for the run flat tire and wheel warranty. Unfortunately, the Faulkner Willow Grove de At time that I purchased my new QX50, I paid the extra $3,500 for the run flat tire and wheel warranty. Unfortunately, the Faulkner Willow Grove dealership service department was closed on the Saturday afternoon, when I got my first flat. Rather than wait 2 days for the dealer to fix a run flat tire, I went elsewhere (Tires Plus) and paid for the repair out of pocket. Even after reviewing the Manual and YouTube videos, neither Tires Plus nor I was able to figure out how to reset the dashboard tire alert. When I stopped into Faulkner Willow Grove to get assistance resetting the alert, I was told that there would be an additional charge since the tire was fixed elsewhere. It didn’t matter that I had a warranty and they were not available to fix the tire. There were at least 5 service people involved in the discussion. It would have been faster and less costly to simply reset the alert. I will never use this dealership again and warn others considering an Infiniti purchase. More

We had never bought from a dealer before, and had heard mostly horror stories, so with a little bit of dread, we stepped into Faulkner INFINITY, but thanks to Nicholas, we quickly relaxed. No sales pitch, mostly horror stories, so with a little bit of dread, we stepped into Faulkner INFINITY, but thanks to Nicholas, we quickly relaxed. No sales pitch, no pressure, he was very pleasant and helpful, and let the car sell itself. I wouldn't hesitate to recommend him in the future. More

The Faulkner dealership was thorough, professional, fair, and fun. We enjoyed every interaction and we feel we got an excellent deal for our trade-in and pre-certified vehicle. Nicholas Arnott made the entir and fun. We enjoyed every interaction and we feel we got an excellent deal for our trade-in and pre-certified vehicle. Nicholas Arnott made the entire process smooth and entertaining! More

The dealership at Faulkner infiniti is very professional and extremely knowledgeable and I would definitely recommend them to anyone wanting to buy a car. and extremely knowledgeable and I would definitely recommend them to anyone wanting to buy a car. More

Great location off of the turnpike! Very professional team that treats customers well. Sales and service are superb! Very professional team that treats customers well. Sales and service are superb! More

George and Blaise worked with me as I made up my mind. Both were very helpful, took time to explain everything. Both were very helpful, took time to explain everything. More

Amazingly nice team, who took care of every aspect of our car buying experience. Every feature we were looking for, Chris the salesman made sure we got. car buying experience. Every feature we were looking for, Chris the salesman made sure we got. More