INFINITI of Willow Grove

Fast and responsive service. Would recommend them to a friend. Thanks for the great experience! Would recommend them to a friend. Thanks for the great experience! More

Very helpful with finding and fixing problems with your vehicle. The staff is very awesome vehicle. The staff is very awesome More

Nicholas was my guy the first time I brought my Q60 , and I had the pleasure of to have him again, wonderful customer service , kind, generous, and knowledgeable , my experience with Nicholas was awesome I had the pleasure of to have him again, wonderful customer service , kind, generous, and knowledgeable , my experience with Nicholas was awesome More

I can’t say enough positive things about the folks at Faulkner Infiniti of Willow Grove! Starting with Cameron (I think was his name), who greeted me when I walked in the door, to Nick Arnott, my salesma Faulkner Infiniti of Willow Grove! Starting with Cameron (I think was his name), who greeted me when I walked in the door, to Nick Arnott, my salesman, who asked me a lot of questions so that he really understood my needs and wants before he even started showing me cars, to Joe the store’s manager, who was willing to search for the car I thought I wanted (even though it would’ve been an older cheaper car than what I originally went in for), to Joe the finance manager, who went at my pace when we were finally getting my transaction done. Every person was stand-up and straight forward, yet also kind and interested in my needs, not just a sale. I had such a great experience that I’m actually leaving the Faulkner Infiniti license plate holder on my car because I had such a great experience (and, trust me, in all my years of buying cars, I have never done left any dealer information in my cars - I even peel off the stickers with the car dealers’ name if it’s on the car). But I had a seamless, easy experience at Faulkner Infiniti in Willow Grove - good location, great selection or cars and decent people. And let me tell you how much I love my 2026 Infiniti QX60!! Beautiful car - inside and out. I feel safe in it and I couldn’t be happier! More

The service staff are hands on and polite. I know my car is good hands with professional and knowledgeable employees. I know my car is good hands with professional and knowledgeable employees. More

Last week I got a QX55. Nick Arnott was my salesman. He couldn’t have been kinder. He was not like the typical salesperson. Not high pressure in anyway. He took his time to Nick Arnott was my salesman. He couldn’t have been kinder. He was not like the typical salesperson. Not high pressure in anyway. He took his time to get us the best deal, he was very helpful and you could tell he loved what he does. Even called after we got the car making sure everything is good. I highly recommend him. The dealership was also good from the sales manager to the finance manger. I am really enjoying my new car. Thank you Nick, for all your help. Ivy Hard More

Service was excellent. Waiting period was not bad and friendly workers. Everything was explained about what the car needed. Waiting period was not bad and friendly workers. Everything was explained about what the car needed. More

They were very friendly, efficient, and fast! I just love this place and the coffee ☕️ is exquisite I just love this place and the coffee ☕️ is exquisite More

A pleasant welcome and right on time. Taken to service advisor who recommended what service I needed and give the cost estimate. Received a clean loaner vehicle and was on my way. Good Taken to service advisor who recommended what service I needed and give the cost estimate. Received a clean loaner vehicle and was on my way. Good follow up on work being performed and notice when work was completed a good and friendly experience More

Kiersten was great! She was very helpful, friendly, and transparent throughout the car buying process! She was very helpful, friendly, and transparent throughout the car buying process! More