INFINITI of Warwick

I originally was sent to Inskip Infiniti 3 1/2 yrs ago because I bought a used I35 that needed an additional key. I dealt with Kristin Marovelli at the time and she was very friendly. A short time later because I bought a used I35 that needed an additional key. I dealt with Kristin Marovelli at the time and she was very friendly. A short time later I was told by the used dealer that I bought my car from that the engine was going and although I purchased an extended warranty, they did not want to get involved with the repair and they told me that I couldn't use my warranty anywhere else. They also told me it wasn't safe to drive my car. Well, I let my car sit for 2 weeks and cried before I decided to call Inskip and see if Kristin had any thoughts on it, she was very nice and she had left a lasting first impression on me. She also remembered me from the year before and that I had a severe Latex allergy so she noted my record so that the technicians don't wear gloves while working on my car. She told me that with the information I had from the dealer, she would be able to contact the warranty company and go thru them if a repair was required. I brought my car in and they discovered that my engine was going, the oil change place that I went to was using the wrong type of oil for my car and that was making my engine run the way it was. She had the service tech flush everything out and start over with the correct oil and I never had another problem with the car. I even had a couple of warranty repairs done at Inskip and never went back to the used car dealer again. I have since purchased a new I35 and continue to bring my car to Kristin. My first appointment with the new car fell on a day that Kristin was home sick but she knew my appointment was scheduled and left a note for the other service advisor to call her to ensure there wouldn't be any problems, especially with my allergy. I trust Kristin's knowledge and also, when it is discovered my car needs something additional than the oil change, Kristin explains it in full detail before anything is done and she is not pushy at all. Kristin will let me know what is an immediate need for repair or what is simply an FYI for in the future. This to me is the ultimate in customer service because more often than not, people are pushing you to buy things without being entirely honest of your need. I always tell people they should go to Inskip for oil changes as they know what your car needs exactly, they are cheaper than those 10 minute Oil-Lube-Filter centers and they even wash your car! Can't beat that! Yea Inskip! More importantly - Yea Kristin Marovelli!!!!!!! - Tinamarie Gomes More

We are return customers and everything really was great. Sal is an absolute professional! He took his time to show us the cars we were interested in and explained the details without being pushy. He kept Sal is an absolute professional! He took his time to show us the cars we were interested in and explained the details without being pushy. He kept us in the loop while he was locating the car in the color we requested and went above and beyond in thoroughly explaining how to use all of the controls and the navigation/stereo system after the sale. I would definitely recommend him and Inskip to my family and friends. More

I was replacing my 2006 Marano and stopped into see what Infinity had to offer. I love the Nissan product and thought I would never be able to afford an Infinity. But, I was pleasantly surprised. David o Infinity had to offer. I love the Nissan product and thought I would never be able to afford an Infinity. But, I was pleasantly surprised. David our salesman was great and took his time with me. What I liked best about the whole experience was that I could actually take the information David gave me on the car and digest it for a few days. I did not have constant phone calls or e-mails like I did with other dealers. I decided to buy the FX35 and wanted the Mocha exterior color with Java interior color. The dealership did everything to get me that car and it did not take long from my request. I am now driving my new car and love it. It is great in the snow and I just love the cooled seats! Overall - this was a great car buying experience for me and I would go back in a heartbeat. More

Nelson Gonell was a pleasure to work with right from the first day we met with him. He has a great personality and is easy to talk to and work with. Never pushy or forceful and always willing to please. Fro first day we met with him. He has a great personality and is easy to talk to and work with. Never pushy or forceful and always willing to please. From price negotiating to picking up our vehicle Nelson was A#1 as far as we're concerned!! More

New car purchase: Matt is very knowledgeable and easy going; Ryan volunteered to search national inventory finding the exact car I wanted at a great price - easy transaction. Service: Kristine is hel going; Ryan volunteered to search national inventory finding the exact car I wanted at a great price - easy transaction. Service: Kristine is helpful and courteous. After owning the car for just 30 days I had a blowout after hitting a huge piece of metal in the road on a dark, rainy night. Kristine went out of her way to assist me in getting the tire manufacturer to cover half the cost of the replacement tire even though I had not purchased road hazzard insurance. Provided loaner car while mine was in service. More

As a result of a relocation we brought our two Infinity vehicles to Inskip for service starting in May of 2002. We continued our service at Inskip until October of 2009 when we were part of another relocat vehicles to Inskip for service starting in May of 2002. We continued our service at Inskip until October of 2009 when we were part of another relocation. In that time we used the services of Inskip exclusively for all of our repairs including body work. We cannot say enough kind things about Ron who was our primary service writer. We were made to feel like family and always made to feel like we were a top priority. If Ron was not there Kristen took care of us and gave us the same fine service. It came time to trade my I30T with 175000 miles and there was never a consideration to use another dealer. I purchased a new G35XS from them in December 2008. It was service(Ron)that made the choice easy and Sal Hansford our sales person who closed the deal. We cannot say enough great things about the Inskip location in RI. Service, sales, and pricing would bring me back again if we lived nearby. We have recommended them to friends based on our experience.I should mention that the facility itself was kept in outstanding condition! More

Great location and staff was super. Dealing with Nikole felt like I was not dealing with a pushy sales person. She Answered all my questions with honesty and speed. The cars are located close and we could felt like I was not dealing with a pushy sales person. She Answered all my questions with honesty and speed. The cars are located close and we could see them quickly. I was able to get in and out quickly as well. More

Recently I purchased a new 2010 Infiniti FX35 from Inskip. From the first moment entering the dealership to agreement on the price, at no time did I fell pressured. The entire process was relaxed an Inskip. From the first moment entering the dealership to agreement on the price, at no time did I fell pressured. The entire process was relaxed and my wife and I were encouraged to take all the necessary time needed to compare other vehicles and make a decision. According to Edmunds.com's TMV (True Market Value) price estimate, I received a very compelling deal from Inskip. What is even more impressive is that while receiving an excellent price, the actual vehicle was not even in stock and Inskip managed to obtain the vehicle from another dealer and have it delivered, cleaned and registered in two days. This is the second Infiniti my wife and I have purchased from Inskip and we've been very happy with the sales and service provided. I would recommend Inskip to anyone looking for a pleasant buying experience and great service. More

This is the best dealer service I have ever experienced. Always willing to make me happy and great to deal with. They are always highly accommodating and will bend over backwards to take care of my needs o Always willing to make me happy and great to deal with. They are always highly accommodating and will bend over backwards to take care of my needs on a minutes notice. I love dealing with them. More