INFINITI of Valencia

Always a great experience I have been going to Parkway Infiniti for years and have always been treated fairly and professionally. Gerald Wheeler is typically my service advisor I have been going to Parkway Infiniti for years and have always been treated fairly and professionally. Gerald Wheeler is typically my service advisor and he has always been very accommodating and fair with my repairs. He was recently on vacation, and Michelle stepped up and didn't miss a beat. All was good, and gets even better when Kathy offers me freshly baked cookies and a smile when its time to pay! More

Great Experience Kathy is always great with her hospitable attitude. Her fresh baked cookies are a winner! My car was ready in a reasonable time while waited. Kathy is always great with her hospitable attitude. Her fresh baked cookies are a winner! My car was ready in a reasonable time while waited. More

service on my car Gerald was very professional and made me feel like family and dealing with him was a pleasure he have a great attitude and he knows his business he is Gerald was very professional and made me feel like family and dealing with him was a pleasure he have a great attitude and he knows his business he is a Good Man, he make your visit a plus when you come to the dealer He is the man in my eye, and Kathy she is a star she has a good heart and she is very friendly. her smile lights up the place and she is pretty also (smile)***** she is down to earth she is the real deal in my book,, More

Great people Kathy makes checking out a lot of fun. She had baked cookies. Also met MIchelle Moore for the first time and was very impressed. Gerald Wheeler has Kathy makes checking out a lot of fun. She had baked cookies. Also met MIchelle Moore for the first time and was very impressed. Gerald Wheeler has been my guy for years and is always first rate. The service guys should get more cash when we buy another car... More

great customer service Went in to the parts department on saturday jay was friendley and gave me a great price for my parts. Kathy had a smile that made my day and fresh bak Went in to the parts department on saturday jay was friendley and gave me a great price for my parts. Kathy had a smile that made my day and fresh baked cookies. will go back again! More

Wonderful Service This is my third Infinity and I have always taken my cars here. Booking appointments is a breeze and the service people are professional and friendly. This is my third Infinity and I have always taken my cars here. Booking appointments is a breeze and the service people are professional and friendly. I would never take my cars anywhere else! More

Excellent as Always I originally drove extra distance to this dealership over others because of the superb online reviews, and I have never been disappointed. I will keep I originally drove extra distance to this dealership over others because of the superb online reviews, and I have never been disappointed. I will keep coming back! Always a great customer service experience from Gerald and Kathy. More

Pleasant experience I knew what I wanted for a car before going to the dealership. Lou was great and had all information I needed and took care of everything. Even let us I knew what I wanted for a car before going to the dealership. Lou was great and had all information I needed and took care of everything. Even let us compare a 2011 model versus the new 2015 model. Kathy had freshed baked cookies for us while we did paperwork. Overall had a great experience More

Pleasant Experience This was my first service with Parkway Infinity. The online appointment booking process was quick and easy (I prefer that over calling in). Gerald was This was my first service with Parkway Infinity. The online appointment booking process was quick and easy (I prefer that over calling in). Gerald was very nice, helpful and had my car ready to go right on time. Kathy was also very friendly and helped ensure the check out process when picking up my car was easy. More

Never fails!!! Today I had my car serviced by Gerald(as always) and he never fails to do an amazing job!! He is so kind and gets the work done excellently. Gerald ex Today I had my car serviced by Gerald(as always) and he never fails to do an amazing job!! He is so kind and gets the work done excellently. Gerald explains everything very well and clearly for me to understand and suggests deals that can save me a lot of money! Also, after the service is done you will have to pay with Kathy, which she is an amazing person as well! She's really friendly and gets her job done fast and accurately! Overall the service at infiniti parkway is fast and easy. I never felt like I was lost or left hanging like some other dealers I have been too! I never leave parkway infiniti without a big smile! More