INFINITI of Thousand Oaks

My G 37 has been serviced at the Infiniti thousand Oaks dealer since I bought the car in 2007. At that time, Julio Ramirez was my service/maintenance person go to. He was so helpful, knowledgeable, person dealer since I bought the car in 2007. At that time, Julio Ramirez was my service/maintenance person go to. He was so helpful, knowledgeable, personable and deservedly now the service manager! He knows my car inside and out, more than I do. The others are great too. Each person who has assisted me from the receptionist, service and driver is knowledgeable and professional. Appreciated Raul’s friendly service by taking me and bringing me back while car was being serviced. I learned more efficient driving routes! Can’t say enough wonderful things about Infiniti Thousand Oaks. They all strive for the highest and best customer service. More

Infiniti has excellent sales people and top notch customer service every time. They never dissappoint. customer service every time. They never dissappoint. More

Always a pleasure to work for so many years with everyone at Infiniti T.O. from the internet sales department Dennis O'Brian to Julio service department and everyone else there. The only challenges for a ye at Infiniti T.O. from the internet sales department Dennis O'Brian to Julio service department and everyone else there. The only challenges for a year and an half is your Infiniti Finance department who gave me 3 months APPROVED I repeat 3 months deferrals/postponement approved by Infiniti Finance during the pandemics and reported me as late???? Why???? I'm so tired and so exhausted to keep calling and disputing this erroneous information and that you messed up my credit reports when finally they removed 2 of the 3 of the wrong reports to the credit bureaus ??? what is that ? this is not right i purchased so many cars from Infiniti for my whole family? to be treated that way, the only reason I'm still buying your product is for the fantastic services of everyone at your dealership in Thousand Oaks. Extremely pleased with the dealership Very disappointing with Infiniti Financing department Aaron Sebagh More

Always courteous, knowledgeable and on time. I tend to stay with one service advisor and Alba is always attentive,courteous and always helpful. Always a good experience. stay with one service advisor and Alba is always attentive,courteous and always helpful. Always a good experience. More

FAST SERVICE WITH BIG SMILE EXPLAIN THE SERVICE I AM GOING TO MY SUV WITH THE RIGHT PRICE GOING TO MY SUV WITH THE RIGHT PRICE More

Virginia was very courteous and provided timely services. She was very thorough in explaining the service details. She was very thorough in explaining the service details. More

Just bought my third car from T.O.Infiniti. Nick and Christian treated me right and got me into a thrilling machine. The dealership is always a pleasure to deal with and their service department, headed Christian treated me right and got me into a thrilling machine. The dealership is always a pleasure to deal with and their service department, headed by Julio along with Alba, Patty and others, is beyond excellent. You will feel like family and the work the mechanics do has been perfect each and every time. Great organization! More

This was my 2nd vehicle purchased from Infiniti Of Thousand Oaks. They worked phenomenally with me, and it was the quickest deal that I ever closed on an automobile, and for the 2nd time. David assist Thousand Oaks. They worked phenomenally with me, and it was the quickest deal that I ever closed on an automobile, and for the 2nd time. David assisted me with my trade-in, and Cristian with my financing. Everyone that I met throughout the process cared that I didn't feel pressured, answered all of my questions and were extremely informative. I know that a lot of behind the scenes activity goes on during these transactions. Therefore, I would like to express my appreciation to everyone that was involved in mine, all the way up to the highest management personnel. I also look forward to having my new QX50 serviced with Infiniti Of Thousand Oaks, and look forward to again seeing the contacts that I've made there. More

The experience was top notch! I called for a car on Friday night, Edwin got me the all the paperwork and had all the signing done, so when I got there on Saturday to get my car, it was all taken care o Friday night, Edwin got me the all the paperwork and had all the signing done, so when I got there on Saturday to get my car, it was all taken care of. Thank you Edwin and Joe for all your help with getting me the QX60 I wanted! More