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INFINITI of Tampa

Tampa, FL

4.5
587 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 587 reviews

June 12, 2024

I worked with Brent(advisor), very kind gentlemen. He stood through it all. Very informative and his communication was on point. I appreciate the work on my vehicle. The mechanic Andrew was awesome as More

by Dmendez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
June 12, 2024

Professional, knowledgable, & customer oriented staff with a large variety of vehicles impressed me. Ultimately their willingness to negotiate a favorable deal to me sealed the relationship! More

by gmparfl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonatas Dornelles, Andres Amaya, & a Finance employee not listed
June 08, 2024

Always have a great experience with Eddie in service. He explains everything and provides options for my vehicle. More

by Punxsutawney's S80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
June 06, 2024

Worst experience ever purchasing a car. They honestly should be closed down. Lied about the vehicle. More

by vickihofner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anton Boodan, Kevin Mitchell , Nicolas Parra, Diedrick Scheuermann, Chris Cooprider , George Carrion , Eric Merlano, Ricky Finnerty, Nehemias (Neemo) Macias
Jun 12, 2024 -

INFINITI of Tampa responded

Vicki, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our dealership. It is disappointing to hear that you felt the service you received was unsatisfactory. We strive to provide transparent and fair transactions, and it is clear we did not meet your expectations in this instance. We would like to speak with you. Please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

Jun 13, 2024 -

INFINITI of Tampa responded

Vicki, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our dealership. It is disappointing to hear that you felt the service you received was unsatisfactory. We strive to provide transparent and fair transactions, and it is clear we did not meet your expectations in this instance. We would like to speak with you. Please contact me at your convenience. Brett Starling, General Manager, 813-694-1579

June 06, 2024

Eddie Diaz took care of a car that was towed in the night before and help me through the decision process over seversl contacts to get the problem fixed. More

by seyahnod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
June 02, 2024

I had a very pleasant experience buying my daughter a car at Infinity of Tampa. Our sales guy Coop was professional, answered all of our questions and made the buying process as easy and hassle free as possi More

by capplus3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Coop
May 30, 2024

The process was an amazing experience , I’m 100% satisfied with the great services received 😊 More

by Zulay García Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
May 30, 2024

The service department at this dealership goes unmatched. Brent Tatum is a true professional and ensures you get the service and experience you’d expect from Infiniti and then some! More

by Mike H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
May 21, 2024

I had an excellent service at Tampa Infinity. My representative Austin was very helpful and he explained everything to me. More

by sharongoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
May 20, 2024

Clean, friendly and knowledgeable staff, kept me updated with the progress of my QX80 and everything was done in a timely manner. More

by drydenkred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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