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INFINITI of Tampa

Tampa, FL

4.6
628 Reviews

4600 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 628 reviews

September 28, 2023

I received excellent service on my QX50. Professional service timely and efficient. Eddie Diaz relayed what services were completed. I was satisfied with the entire service I received. More

by action.honkers0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
August 22, 2023

BJ and Deb were a dynamic duo! They made sure I was well taken care of! Love this place!! More

by Streeterchildstreeterchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
July 30, 2023

Appointment time got me in asap service advisor was top notch..however 2 days later problem came back. More

by rbbernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Rimas
July 29, 2023

This has been the worst experience I've had purchasing a vehicle. I flew in from Georgia to buy a certified pre owned vehicle. Upon my arrival nothing was done on the vehicle despite the numerous communicat More

by mslinda816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Crespo
Aug 02, 2023 -

INFINITI of Tampa responded

Thank you for sharing your review with us. I understand your frustration and apologize for the inconvenience that was caused by our team. I would like to speak with you further about your experience. We will reach out to you, but you can also contact me, if you haven’t yet heard from us. Brett Starling, General Manager, 813-694-1579

July 25, 2023

I always enjoy going for servicing at the dealership. It’s always a pleasure to see Eddie. More

by gganley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Diaz
July 04, 2023

I had a wonderful experience purchasing a 2021 QX80 on 6/30/2023. My salesman was Ali B (with help from Anton) provided first class service during our visit/purchase, with no pressure tactic during negoti More

by Steve S.
Recommend Dealer
Yes
Employees Worked With
Ali B. In sales was my welcoming salesman. His pleasant and calm deminor started everything on the right foot. Thanks Ali, Anton Boodan
June 07, 2023

I have had the pleasure of purchasing three vehicles from Infiniti of Tampa. The service at this location always exceeds my expectations. The staff is courteous, knowledgeable, and attentive. If you are lo More

by lbhays57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Tatum
May 31, 2023

My experience with team Infiniti of Tampa was Professional and efficient. My support will continue to be a repeat customer because of they service and excellence. More

by trharper2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Yebra and Jonatas Dornelles
May 23, 2023

Joshua was amazing when I was going to shop for my car I bought AQX80 right away from him hes the best More

by joshua.wilson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Wilson
Jul 06, 2023 -

INFINITI of Tampa responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

May 21, 2023

Awful dealership. Had an appointment to look at a pre-owned SUV at 4pm with Jonatas Dornelles. Arrived on time only to be told it was sold. Not surprised it was sold b More

by Dhoov1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonatas Dornelles, Anton Boodan
Jul 06, 2023 -

INFINITI of Tampa responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Brett Starling, GM 813-694-1579

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