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INFINITI of Tampa
Tampa, FL
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 589 reviews
January 25, 2024
We had 1 of the best sales rep. , Brian Crespo, that we have experienced in a long time when purchasing our new QX60. He was very professional, personable, knowledgable, & excellent , Brian Crespo, that we have experienced in a long time when purchasing our new QX60. He was very professional, personable, knowledgable, & excellent communicator. More
by kmalexiou
Employees Worked With
Brian Crespo-5 *
January 22, 2024
Stay away from this place. They took over a month to pay off my trade. We couldn't get anyone to respond to our concerns. They took over a month to pay off my trade. We couldn't get anyone to respond to our concerns. More
by Sdennison2003
Employees Worked With
John McVay, Lloyd Leonardo, Pedro Arismendi, James Stawski, Trent Shaw
January 22, 2024
I have been servicing my car at this dealership for 21 years. G35, M35 and more recently my Q60. I brought my Q60 in because of a nail in my tire and overdue service. Check in took 40 minutes even though years. G35, M35 and more recently my Q60. I brought my Q60 in because of a nail in my tire and overdue service. Check in took 40 minutes even though I was the only one in the service bay. And as my service advisor said the stars aligned and I was able to get a loaner. Which had never been an issue in the past and typically took 15 minutes. Recommended services were more than expected but moved forward with most, including 2 tires because the front ones were worn due to low pressures, which my advisor mentioned several times. (Important fact later) When I picked up my car, sticker shock was the least of my feelings. The price of labor is always expensive at the dealership but I have always paid it because of the quality of service I have received. But it has never been at this level of absurdity. For a service tech bill to average $500 per hour, you would think that that their superior skill would also include to check my tires pressures especially since I bought 2 tires. Yet when I drove off the lot 3 were under pressure and 1 is actually over pressure. Concerning since my advisor stressed several times I could not plug my tire because of the worn tread because of low pressures. An extremely disappointing service visit. And have to say it is definitely not the same service level that I have experienced in the past. More
by mullinsst@aol.com
Employees Worked With
Mike English
January 20, 2024
Point of contact at drive in to garage was responsive and pleasant. Service is was good. Communication while waiting for service to be completed could improve. Thx pleasant. Service is was good. Communication while waiting for service to be completed could improve. Thx More
by Sjcolon9
Employees Worked With
Austin
January 20, 2024
The personnel are always friendly, helpful and courteous. I have never felt disrespectful or disregarded at this dealership, and I have been there many times over the last twelve years. I have never felt disrespectful or disregarded at this dealership, and I have been there many times over the last twelve years. More
by dam5264
Employees Worked With
I don’t remember the salesperson’s name.
January 14, 2024
Salesman Brian was a 5. Rest of follow through management 0. So many errors embarrassing.. Totally confused in finishing contract. Rest of follow through management 0. So many errors embarrassing.. Totally confused in finishing contract. More
by timwilson825tim
Employees Worked With
Chris Cooprider , George Carrion , Cassandra (CeCe) Devereaux
