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INFINITI of Tampa
Tampa, FL
587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 587 reviews
April 26, 2024
Lied to by the Finance and Sales team by saying I had to purchase add ons (extended warranty and Gap Insurance)squealing brakes and no floor mats. purchase add ons (extended warranty and Gap Insurance)squealing brakes and no floor mats. More
by JAC
Employees Worked With
Chris Cooprider
April 25, 2024
Eddie Diaz in Service and Fernando in Sales both took good care of me. Eddie took care of my old car and Fernando sold me a new Q50. good care of me. Eddie took care of my old car and Fernando sold me a new Q50. More
by Chasc7
Employees Worked With
Eddie Diaz on Service Fernando in Sales
April 25, 2024
Took my car in for a warranty repair but the company won’t warranty my car as I bought it pre owned and the previous owner didn’t take care of the car like they were supposed to. I’ve come inside the de won’t warranty my car as I bought it pre owned and the previous owner didn’t take care of the car like they were supposed to. I’ve come inside the dealership and bought plenty of things to help maintain the car but it finally broke down. The GM won’t even return my wife nor my calls to discuss this issue further. Very frustrating and disappointing experience with this company. More
by Db813
Employees Worked With
Brett Starling
April 24, 2024
Excellent service, Greeters were polite and professional, Austin was extremely knowledgeable and efficiently explained my needs. Outstanding! professional, Austin was extremely knowledgeable and efficiently explained my needs. Outstanding! More
by mtreslo
Employees Worked With
Austin Suarez 5 Star
April 22, 2024
The dealership was great - clean and great supplies for guests. Coop - our sales expert was super knowledgeable and Anthony the New Sales Manager was top notch and fair! I will be a repeat customer for sur guests. Coop - our sales expert was super knowledgeable and Anthony the New Sales Manager was top notch and fair! I will be a repeat customer for sure! More
by ark2121
Employees Worked With
Anthony New Car Sales Mngr., Chris Cooprider
April 22, 2024
The best! ! Trust on the best dealer!! Amazing customer services!! Brent is one of the best employees! All the best Infiniti of tampa !! ! Trust on the best dealer!! Amazing customer services!! Brent is one of the best employees! All the best Infiniti of tampa !! More
by Andrea
Employees Worked With
Brent
April 16, 2024
Renewed a lease in November of 2023. A couple of months later I received several negative hits on my credit report, including one missed payment and three credit inquiries. The sales tea A couple of months later I received several negative hits on my credit report, including one missed payment and three credit inquiries. The sales team at Tampa Infinity admitted that the original lease was never “grounded properly”, resulting in the payment request on the old lease. They also partially blamed infinity finance for the additional credit inquiries. Tampa Infinity sales team assured me that they would follow up and that the late payment would fall off of my credit report. Infinity finance assured me that they would work with the dealer to remove the unnecessary credit inquiries from my credit report. It’s been 6 months and neither have happened. The sales team never answers the phone and are not interested in hearing from me unless I am purchasing from them. Overall disappointing experience and poor customer service. More
by Rsutter
Employees Worked With
Mike and Brett
April 15, 2024
The dealership attendant immediately came to me and asked me what they can do for me then informed my service manager that I am around. Then the manager took over me what they can do for me then informed my service manager that I am around. Then the manager took over More
by Eonyebueke
Employees Worked With
Mike English
April 10, 2024
It’s always a pleasure to deal with Eddie Diaz. He is always courteous and extremely respectful. He always provides me with impeccable service. Thank you Eddie! He is always courteous and extremely respectful. He always provides me with impeccable service. Thank you Eddie! More
by Kjg
Employees Worked With
Eddie Diaz
