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INFINITI of Tampa

Overview Reviews (587) Inventory (180)

INFINITI of Tampa

Name: INFINITI of Tampa
Address: 4600 N Dale Mabry Hwy, Tampa, FL, 33614, US
Telephone: (813) 235-0317
Rating: 4.5

4.5

587 Reviews

4600 N Dale Mabry Hwy, Tampa, Florida 33614

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Sales: (813) 235-0317

Service: (813) 879-3223

Parts: (813) 879-3223

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INFINITI of Tampa

Tampa, FL

Overview

Reviews

Vehicles

4.5

587 Reviews

Call Dealership (813) 235-0317

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4600 N Dale Mabry Hwy

Tampa, FL

33614

Directions

4.5

587 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (587) Inventory (180)

Contact INFINITI of Tampa

Sales: (813) 235-0317

Service: (813) 879-3223

Parts: (813) 879-3223

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Showing 587 reviews

May 17, 2024

SERVICE VISIT

Good service and excellent customer service from the team, I really recommend Infiniti of Tampa and I will definitely recommend Robert Llanos super friendly and professional amazing service team, I really recommend Infiniti of Tampa and I will definitely recommend Robert Llanos super friendly and professional amazing service More

by Luz rosales

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Recommend Dealer

Yes

Employees Worked With

Robert Llanos

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May 13, 2024

SERVICE VISIT

Friendly and professional service. Very knowledgeable staff. Bought my 2nd Infiniti, the QX60, in 2023 and I absolutely love the car. Very knowledgeable staff. Bought my 2nd Infiniti, the QX60, in 2023 and I absolutely love the car. More

by mgblack78

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Recommend Dealer

Yes

Employees Worked With

Robert

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May 13, 2024

SERVICE VISIT

Excellent Service, great dealership, very attentive personnel, great cars, nice SUVs, nice waiting área, nice break room personnel, great cars, nice SUVs, nice waiting área, nice break room More

by VICTOR.SANTA

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Recommend Dealer

Yes

Employees Worked With

Austin Suarez

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May 12, 2024

SERVICE VISIT

I always have been dealt with Mike in the service dept. very accomidating anytime, anyway. very accomidating anytime, anyway. More

by Bjcocacola

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Recommend Dealer

Yes

Employees Worked With

Mike English

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May 10, 2024

SALES VISIT - NEW

Todd and his manager Anthony were excellent communicators during my process and I am extremely pleased with the outcome! during my process and I am extremely pleased with the outcome! More

by Brookeelyn20

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Recommend Dealer

Yes

Employees Worked With

Todd Flournoy

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May 10, 2024

SALES VISIT - USED

Jessie is awesome! Customer Service is 5 stars ! I had to leave my truck overnight and received a loaner Customer Service is 5 stars ! I had to leave my truck overnight and received a loaner More

by Melanie1913

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Recommend Dealer

Yes

Employees Worked With

Jessie , Jess Rimas

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May 07, 2024

SALES VISIT - USED

Recently purchased and pre owned certify 2021 Q50 from Infinity of Tampa. After waiting more than 2.5 hours for a financial officer to finalize a cash deal the sales associate presented a box containing Infinity of Tampa. After waiting more than 2.5 hours for a financial officer to finalize a cash deal the sales associate presented a box containing the keys and ONE KEY fob. Explaining the second fob was missing. After a brief exchange of my displeasure for their failure to disclose this information prior to negotiating a fair deal for the vehicle, we departed with expectations this would be handled appropriately at a later time. I firmly believed Infinity and this particular dealership would eventually make this right, being an owner of several Infinity vehicles and a patron to Clearwater Infinity, there’s just a simple expectation and experience that is unparalleled. After making several attempts to call and email the General Manager Mr Starlink I have received no communications and zero support whatsoever. I fully expected a resolution at this point and it does not appear Infinity of Tampa has any interest in replacing this key fob. I am very dissatisfied with this dealership and would discourage anyone from expecting full disclosure from an unethical place of business. This is deceptive and unfortunate, and for those who do not know, a key fob is valued at approximately $500. I would not have purchased this vehicle at any he negotiated price had I had this knowledge. More

by Brad Cooper

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Not listed

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May 10, 2024 -

INFINITI of Tampa responded

Brad, Thank you for sharing your review. We deeply regret to hear about your disappointing experience at our dealership. We apologize for any inconvenience caused by the missing key fob and the lack of disclosure regarding it during the purchasing process. I will be reaching out to speak with you again about this matter, however if you haven’t heard from me yet, please contact me again. Brett Starling, General Manager, 813-694-1579

May 13, 2024 -

Brad Cooper responded

I would like to take a moment to commend Tampa Infiniti and the GM, Mr Brett Starling’s leadership for immediately addressing without hesitation a recent issue regarding a missing key fob after purchasing a pre certified Q50. I certainly have respect for Tampa Infiniti and Brett’s team for handling my situation in the most respectful manner. I would encourage Tampa Infiniti’s customers to expect this level of service and I am pleased 100% that my problem was quickly resolved. Thank you Mr Starling for making it right! Brad

May 03, 2024

SERVICE VISIT

Eddie in service is always professional and honest when it comes to my car’s repairs. They will always have my business as long as Eddie is there it comes to my car’s repairs. They will always have my business as long as Eddie is there More

by Bishoprzb

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Recommend Dealer

Yes

Employees Worked With

Eddie Diaz

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April 29, 2024

SERVICE VISIT

Austin was fantastic very helpful and kept in touch on what was going on with my car. The loaner car was great might be back soon for a new car. what was going on with my car. The loaner car was great might be back soon for a new car. More

by natmorejon

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Recommend Dealer

Yes

Employees Worked With

Austin

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April 27, 2024

SERVICE VISIT

Tampa Infiniti service is consistently top notch. Keep it up guys! 10 out of 10. Keep it up guys! 10 out of 10. More

by Turnergay63

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Yes

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INFINITI of Tampa

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