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INFINITI of Tampa
Tampa, FL
623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 623 reviews
March 19, 2025
After waiting three solid hours to finish paperwork to pick up a car we purchased, they harassed me to sit and write a review of the experience. I declined. They harassed me for days after. Well, I'm fina pick up a car we purchased, they harassed me to sit and write a review of the experience. I declined. They harassed me for days after. Well, I'm finally getting to it. The buying experience was less than ideal. It started out fine. They sent photos of the car and followed up in a pretty pushy way - wanting me to fly down to pick it up the day after Thanksgiving when there were no flights to be had. I flew down on Monday, was there half the day - which seemed like a little much while they detailed it - which should have been done already and filled out endless copies of forms. A week later, someone in their titles department called to verify that she was removing my husband from the registration of our other car and moving the license plate. WHAT? The new car had a new license plate. There was no reason for her to be touching the other car's registration at all! Well, today I tried to renew the registration on our other car and found out that she removed the license plate from it entirely! Now, I need to re-register the car and CANNOT drive it until the state processes it Pushy, salesy, inept, rude. I don't know what else to say. Oh, I called the service department to respond to one of the endless emails and was told, "I don't know what you bought! You'll have to call back and talk to Finance." I definitely would not recommend this dealership. No value for your time. And, to remove the license plate from my other car? No competent person would do that. The woman at the DMV just kept saying, "I don't even know what they did here." More
by laurie
Employees Worked With
Learsid, Andres Amaya
March 09, 2025
Excellent service provided by Coop. Purchased fourth vehicle on Thursday. Coop delivered the 2025 QX50 to my home and returned my 2023 QX50 to the dealer, Infiniti of Tampa. Great job. Purchased fourth vehicle on Thursday. Coop delivered the 2025 QX50 to my home and returned my 2023 QX50 to the dealer, Infiniti of Tampa. Great job. Best regards, Patrick McDermott More
by pmcdermo121947@gmail.com
Employees Worked With
Chris Cooprider
March 07, 2025
Promised to reimburse for failed alternator. Come to find out they did not tighten positive battery leads, so truck battery was melting, almost started truck on fire. Asked for documentation sen Come to find out they did not tighten positive battery leads, so truck battery was melting, almost started truck on fire. Asked for documentation sent no follow up. Also payed for out state lisence plate, dont have those either. All talk no action, stay away from Ifiniti of Tampa. More
by Jkcts5
Employees Worked With
Anton Boodan
February 27, 2025
As always, my service experience at this dealership was outstanding. Mr. Jessie Alvarez, the service consultant, was professional and treated my family I with the utmost respect. Infiniti of Tampa has crac outstanding. Mr. Jessie Alvarez, the service consultant, was professional and treated my family I with the utmost respect. Infiniti of Tampa has cracked the code on proper customer service, which has compelled me to remain a customer for the long term. More
by mgw76
Employees Worked With
Jessie Alvarez
February 20, 2025
Learsid Ubarri Crespo and Hector Sierra were excellent in assisting us to fund the correct vehicle for our needs. They both followed up to find out if they could help us in any way. assisting us to fund the correct vehicle for our needs. They both followed up to find out if they could help us in any way. More
by steve19582001
Employees Worked With
Learsid Ubarri Crespo, Hector Sierra
