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INFINITI of Tallahassee - Service Center

Tallahasee, FL

3.9
165 Reviews

165 Reviews of INFINITI of Tallahassee - Service Center

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June 12, 2019

Oil change and warranty Reaction Came for oil change. During free checkup found that battery was failing. Service tech suggested that the battery probably was under warranty. That pro More

by JERSULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service front desk guy not listed
Jul 05, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! The timing on your visit sounds like it was perfect, considering the battery was still under warranty.

June 11, 2019

Very bad experience Bad customer service. Said I needed a battery, brought one last year. After waiting then anyone. They erased by dashboard. No one could explain why. More

by TAN_LITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chandler B Bushing
June 08, 2019

Old change and tire rotation very friendly service, techs answered all my questions as too how brake fluids are flushed and replaced. I can't wait till new location is open since More

by PAVO112372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I failed to get employee names! Sorry!
Jul 05, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! It is always refreshing to speak with one of the technicians for a little extra knowledge. We too are looking forward to the New store "Coming soon"!

June 07, 2019

No changes necessary Just wanted to commend the service department for the excellent job that they do. Please keep up the great work nothing needs changing. I am a fan. More

by ODIS_HENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Dylan Lanier, Josh Roqueplot
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We really appreciate you taking the time to provide feedback on how we are doing. We are grateful to have you as a fan!

June 05, 2019

Efficiency and Courtesy It started with a phone call to request an oil change and Angel was courteous and very helpful. When I arrived for the oil change Dylan continued the More

by SCHERER0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Dylan Lanier
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We really appreciate your feedback and look forward to providing that same courteous service for many years!

June 03, 2019

Services. The staff was friendly, especially the mechanics. Customer service was great. The services department was packed however, it was on a Friday so that More

by HILLX515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Review! We are grateful you had a pleasurable experience!

May 27, 2019

Great Guys! EXCELLENT CUSTOMER SERVICE! Both Scott Futch (in service) & Michael Bellow (in sales) were both super impressive and knowledgeable. Love working with these guys (will always rec More

by DARIUS.JEFFERSON.SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Michael Bellow
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great review! We are Grateful to know we were able to provide you with a Truly Exceptional experience!

May 21, 2019

Superb Customer Service From the time of scheduling an appointment to receiving my vehicle post servicing, my experience was wonderful! I would definitely recommend others t More

by SHIELATHTHOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron and Teresa were also wonderful!, Scott Futch
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review! 2 hours is definitely a commitment and we really appreciate the faith you had in our dealership. So Grateful to know we were able to provide you the Superb service you deserve!

May 20, 2019

Excellent, professional service It was easy making an appointment. I was driven to my job and picked up in a timely fashion. The work on my car was wonderful and it was returned to m More

by PASTOR MANDRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We are Grateful we were able to accommodate your transportation needs and provide a Truly exceptional experience!

May 17, 2019

Very pleased with my service on my JX35 I have been going to Tallahasse for 6 years now to get my car serviced. The guys have always been very friendly and helpful. Thanks. More

by RENEELKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Dylan Lanier
Jul 08, 2019 -

INFINITI of Tallahassee responded

Thank you for the Awesome review! We really appreciate you making the trip to Tallahassee for your service needs!

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