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INFINITI of Tallahassee - Service Center

Tallahasee, FL

3.9
165 Reviews

165 Reviews of INFINITI of Tallahassee - Service Center

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January 22, 2021

Ed Baker is a True Professional.I always enjoy dealing Ed Baker is a True Professional. I always enjoy dealing with him when I visit Infiniti of Tallahassee. I Love my New Q50 Red Sport More

by kenneth.mccray524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Futch
Feb 12, 2021 -

INFINITI of Tallahassee responded

Thank you for your kind comments about Ed Baker and your new Q50 Red Sport! On behalf of Ed and all of us here at INFINITI of Tallahassee, we appreciate your business and are happy that you love your new Red Sport! Janice Gibson, General Sales Manager

December 27, 2020

My suv was at the dealership for a week. I called and left messages, no response. I can out three times and got the runaround. More

by Walter Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dylan Lanier I , David Lanier
May 05, 2020

I had a very good experience at Kraft Infiniti!! I scheduled service on my Infiniti through Scott Futch. When I arrived at the scheduled appointment time, they were ready for me. Scott's estimation More

by Clayton Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch
Jun 04, 2020 -

INFINITI of Tallahassee responded

Thank you so much for the Great review! Scott is a superstar here at INFINITI of Tallahassee and his customers really do appreciate him. We are grateful you had an extremely good experience and hope to continue to provide that same experience on your future visits.

November 08, 2019

Scott has always took care of my needs with my infinity.. With me living out of state he had my transport lined up before he told me of my car problems.. He has called to check on me to see if it was ok sin More

by JULIE.CARTER1977
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Nov 20, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great review! We appreciate your feedback and are very grateful, Scott has done an Exceptional job assisting you.

October 22, 2019

Great customer service & efficient communication Great customer service. Diagnosed the problem fast & ordered the parts. With the efficient and quick communication, my car was fixed before the initia More

by MIRO_SEDHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Nov 04, 2019 -

INFINITI of Tallahassee responded

Thank you for the 5 Star Review! We are grateful to know your visit went well and the service was completed in timely manner.

October 21, 2019

Amazing Very helpful. Staff in service was very friendly and very detail They explained everything clearly and made sure I had 1st class service. Thanks fo More

by KESHAGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier, Patrick Gergen, Aaron Bowser
Nov 04, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great review! We are very pleased to know you had a Truly Exceptional service visit. We appreciate your business and look forward to serving you for many years.

October 11, 2019

Extremely help and professional. Came in with an engine problem. Aaron was immediately helpful and had the problem fully resolved in several hours. Aaron and staff were both extremel More

by HAL1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
Oct 14, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We are very pleased, Aaron and the staff were able to provide you Truly Exceptional Service!

October 09, 2019

Great Scott was great service guy, he quickly got to the issue I came for., plus a transmission code popped up.. He got me any car and I was in my way in n More

by JULIE.CARTER1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Oct 14, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great Review! We are very pleased, Scott was able to provide you with a Truly Exceptional Experience!

October 06, 2019

Scott is the best My experience was great. They took care of my vehicle very fast. They sent me a text what was critical on my vehicle. We had it fixed. No complaints. More

by Rach0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Futch
Oct 07, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great Review! We are Grateful to know Scott provided you with a Truly Exceptional visit!

October 03, 2019

Infiniti Service The team at Kraft Infiniti was very thorough in repairing my Q70L, restoring proper NVH levels to an appropriate level for a luxury vehicle. Thanks More

by Juan Fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Aaron Bowser
Oct 07, 2019 -

INFINITI of Tallahassee responded

Thank you for the 5 Star Review! We are happy to know Aaron and Scott were able to provide Great care to your Q70L !