INFINITI of Tallahassee - Service Center

Great work, great service I was there for my routine 20K maintenance on my QX70 and the work was done quickly, correctly and for the right price. Kudos to service consultant Sc I was there for my routine 20K maintenance on my QX70 and the work was done quickly, correctly and for the right price. Kudos to service consultant Scott Futch for his terrific assistance. More

Amazing service at Infiniti Tallahassee (Kraft) I bought my Infiniti QX60 in Atlanta. It was a 2014, used with 23k miles on it. I love all the luxury, safety features, comfort, and drive. However I bought my Infiniti QX60 in Atlanta. It was a 2014, used with 23k miles on it. I love all the luxury, safety features, comfort, and drive. However, this car has had some issues over the years. I am so impressed with Infiniti’s warranty and with the local service I receive from Infiniti Tallahassee (now owned by Kraft). Each time I’ve had an issue, Scott Futch has been wonderful in handling all of our needs. He keeps us up to date on maintenance and has worked along side the service techs to take care of our problems (big and small). I recently brought my QX 60 in for a transmission fluid flush (recommended maintenance that I was made aware of by Tallahassee Infiniti service center). When the tech started the job, he noticed a repeat problem and immediately notified Scott and Infiniti. Long story short, Infiniti took great care of us and replaced the transmission. We had only 2000 miles left until our warranty expired. Thank you Kraft Infiniti for employing awesome service techs and service advisors. I am a believer in Infiniti cars and their customer service. I can’t imagine driving anything else. More

Very pleasant Great customer service, pleasant atmosphere and a very clean facility. Told you right away if you vehicle was in need of any further services. Vacuume Great customer service, pleasant atmosphere and a very clean facility. Told you right away if you vehicle was in need of any further services. Vacuumed and washed vehicle More

Replacement Key fob They service department replaced and programmed the key for my vehicle very quickly and contacted me as soon as it was ready. It was very costly but e They service department replaced and programmed the key for my vehicle very quickly and contacted me as soon as it was ready. It was very costly but effective. More

It was ok Everything was ok , I just figured Service dept . Would have turn tire maintenance Light out since Truck was in for oil change, but overall service Everything was ok , I just figured Service dept . Would have turn tire maintenance Light out since Truck was in for oil change, but overall service experience was ok . More

Great service , great atmosphere, great personnel’s, explain all the work that had to be done for repair an the amount . Will go back to get my QX56 service again , great atmosphere, great personnel’s, explain all the work that had to be done for repair an the amount . Will go back to get my QX56 service again More

First time at Infiniti This was my first time my vehicle was being serviced at Infiniti of Tallahassee and it was definitely a great experience. The entire staff was very he This was my first time my vehicle was being serviced at Infiniti of Tallahassee and it was definitely a great experience. The entire staff was very helpful and welcoming. The gentlemen working outside greeting everyone and getting information to pass along to the employees inside was phenomenal. Wish i asked his name but he was awesome!! From the time I pulled up it was first class all the way. It was easy and even gave me a loaner car so I didn't have to drive back and forth from Panama City Beach. More

Awesome service I brought my QX80 to service because it was making a noise and Dylan was very helpful and got me in at a spur of the moment and serviced my vehicle. I I brought my QX80 to service because it was making a noise and Dylan was very helpful and got me in at a spur of the moment and serviced my vehicle. I really appeciated it because I was at the hospital with my husband and he even gave me a car to drive back to the hospital while my vehicle was being serviced. Thank you DYLAN and INFINITI service department. More

Top Notch Service I had an issue with the rear hatch of my 2019 QX50 (love this vehicle by the way!!) Great customer service from arrival to pick up. Loaner car use was I had an issue with the rear hatch of my 2019 QX50 (love this vehicle by the way!!) Great customer service from arrival to pick up. Loaner car use was convenient. Customer lounge is comfortable with plenty of amenities (coffee, snacks, bottled water). Free wash and vacuum with service. Everyone friendly, helpful and makes you feel special and that you matter. Repair done in a timely manner and done right! Infiniti of Tallahassee is AWESOME More