INFINITI of Tallahassee

Pissed Entered the center for a simple oil changed and departed with a damaged hood. Where is the customers consideration or safety. The tech felt in not dee Entered the center for a simple oil changed and departed with a damaged hood. Where is the customers consideration or safety. The tech felt in not deemed necessary to advise my husband that the hood was not secured properly and let him leave the lot in that manner. Note, when the vehicle arrived there the hood was secure and functioning fine. However, I don’t think the techs are qualified nor certified to be working on our vehicles. This is not the first nor the second incident with them. More

Excellent service! Excellent customer service! I had my car serviced there. They are fast, friendly, reasonably priced and great communicators. I scheduled online and re Excellent customer service! I had my car serviced there. They are fast, friendly, reasonably priced and great communicators. I scheduled online and received a text and email reminder. I received a text when my car was ready. No sales pitch or pressure for add ons.. Getting my car serviced was seamless. More

good experience Every body was courteous and polite. They took the time to go over ever step in purchasing a vehicle. They showed interest in the customer and showe Every body was courteous and polite. They took the time to go over ever step in purchasing a vehicle. They showed interest in the customer and showed that they appreciated their business. More

Should have, could have done more I brought my car here for an oil change and was given some recommendations. One Of those recommendations were to have the same dealer different locati I brought my car here for an oil change and was given some recommendations. One Of those recommendations were to have the same dealer different location check a possible oil leak. What didn’t make sense to me was why they couldn’t find out where the oil leakage was instead of just changing the oil and have a more oil to leak out. Now I need to take my car to the Nissan dealership and have the same oil drained out to repair the oil leak. Waste of time and money. More

Great job. I was pleased with the service provided on my Infiniti. I was warmly greeted in a professional manner. Scott explained the work that was being perform I was pleased with the service provided on my Infiniti. I was warmly greeted in a professional manner. Scott explained the work that was being performed on my Infiniti so I could understand what was being done. More

Will Drake made our visit the best car buying experience! Upon arrival, we were greeted promptly and the front desk person was very polite. Will Drake, our sales person, introduced himself and carried himse Upon arrival, we were greeted promptly and the front desk person was very polite. Will Drake, our sales person, introduced himself and carried himself in a very professional manner. He was honest, knowledgeable, and not pushy/aggressive at all. He knew the qx80 inside and out. He was courteous, friendly, and offer us a drink. He put us at ease and helped us make a big decision. David Hunt, the sales manager, was pleasurable and helpful as well. No doubt, this was the best car buying experience we ever had. More

Car buying made easy! I wish I could give Will Drake more than 5 stars. He is THE BEST! He was polite, patient, knew the inventory, and never pressured me. He is a major a I wish I could give Will Drake more than 5 stars. He is THE BEST! He was polite, patient, knew the inventory, and never pressured me. He is a major asset to the the Company! I was lucky to have him as my salesman. More

The customer service experience is always exceptional. The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extre The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extremely knowledgeable and a very kind person. More

Top notch customer service! I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing of papers. Every step was easy and very professional! More

Excellence, & Very Courteous Staff Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I w Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I was astonished after the service Department gave me sufficient details by email , I was able to afford the things that needed addressing promptly Thanks & I will be back soon More