INFINITI of Tallahassee

good experience Every body was courteous and polite. They took the time to go over ever step in purchasing a vehicle. They showed interest in the customer and showe Every body was courteous and polite. They took the time to go over ever step in purchasing a vehicle. They showed interest in the customer and showed that they appreciated their business. More

Should have, could have done more I brought my car here for an oil change and was given some recommendations. One Of those recommendations were to have the same dealer different locati I brought my car here for an oil change and was given some recommendations. One Of those recommendations were to have the same dealer different location check a possible oil leak. What didn’t make sense to me was why they couldn’t find out where the oil leakage was instead of just changing the oil and have a more oil to leak out. Now I need to take my car to the Nissan dealership and have the same oil drained out to repair the oil leak. Waste of time and money. More

Great job. I was pleased with the service provided on my Infiniti. I was warmly greeted in a professional manner. Scott explained the work that was being perform I was pleased with the service provided on my Infiniti. I was warmly greeted in a professional manner. Scott explained the work that was being performed on my Infiniti so I could understand what was being done. More

Will Drake made our visit the best car buying experience! Upon arrival, we were greeted promptly and the front desk person was very polite. Will Drake, our sales person, introduced himself and carried himse Upon arrival, we were greeted promptly and the front desk person was very polite. Will Drake, our sales person, introduced himself and carried himself in a very professional manner. He was honest, knowledgeable, and not pushy/aggressive at all. He knew the qx80 inside and out. He was courteous, friendly, and offer us a drink. He put us at ease and helped us make a big decision. David Hunt, the sales manager, was pleasurable and helpful as well. No doubt, this was the best car buying experience we ever had. More

Car buying made easy! I wish I could give Will Drake more than 5 stars. He is THE BEST! He was polite, patient, knew the inventory, and never pressured me. He is a major a I wish I could give Will Drake more than 5 stars. He is THE BEST! He was polite, patient, knew the inventory, and never pressured me. He is a major asset to the the Company! I was lucky to have him as my salesman. More

The customer service experience is always exceptional. The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extre The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extremely knowledgeable and a very kind person. More

Top notch customer service! I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing of papers. Every step was easy and very professional! More

Excellence, & Very Courteous Staff Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I w Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I was astonished after the service Department gave me sufficient details by email , I was able to afford the things that needed addressing promptly Thanks & I will be back soon More

Very unhappy, burning foot I have a 2017 QX50, took it in to get checked service tech (Dave)was really rude about the whole thing with his questions and why I waited so long to I have a 2017 QX50, took it in to get checked service tech (Dave)was really rude about the whole thing with his questions and why I waited so long to bring it in. The service tech put a thermometer and drove it on and almost got my QX50 hit by another vehicle, the service tech checked the thermometer when we arrived back at the Infiniti service center which read Heat of 135 degrees coming from vent burning my foot when I apply the brakes. The service Dept. Scott told me that that they would have to do more research on the why this was happening. Their results were ALL VEHCILES have the same problem with heat on your foot while applying the brakes. I replied (NO THEY DON"T) I had a 2006 Honda Pilot and my Toyota did not burn my foot . I replied can't you put a heat shield to keep the heat from burning my foot/ The service department employee told me that there was nothing that they could do and I would just have to turn my A/C on while I drive. Very, Very disappointed with the Infiniti service department and dealership and would not recommend to anyone to buy an Infiniti from the Tallahassee. More

Overall good experience I came to get an oil change and to find out why my suv keeps cutting off. However, I could not wait around and had to get back to work. I was dropped I came to get an oil change and to find out why my suv keeps cutting off. However, I could not wait around and had to get back to work. I was dropped off to work and picked up once my car was ready. I truly appreciated that. The cost of the diagnostic was pretty expensive for them to tell me about it was a crank shaft sensor. More