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INFINITI of Tallahassee

Tallahasee, FL

4.5
293 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 293 reviews

January 22, 2021

Ed Baker is a True Professional.I always enjoy dealing Ed Baker is a True Professional. I always enjoy dealing with him when I visit Infiniti of Tallahassee. I Love my New Q50 Red Sport More

by kenneth.mccray524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Futch
Feb 12, 2021 -

INFINITI of Tallahassee responded

Thank you for your kind comments about Ed Baker and your new Q50 Red Sport! On behalf of Ed and all of us here at INFINITI of Tallahassee, we appreciate your business and are happy that you love your new Red Sport! Janice Gibson, General Sales Manager

December 27, 2020

My suv was at the dealership for a week. I called and left messages, no response. I can out three times and got the runaround. More

by Walter Walker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dylan Lanier I , David Lanier
December 11, 2020

My wife and I took delivery of a 2021 Infiniti yesterday. Hassle free experience. Sales manager Janice Gibson was great. And we are really impressed with our new car! More

by K. Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Gibson Sales Manager, Scott Futch
Dec 11, 2020 -

INFINITI of Tallahassee responded

Your Q60 is beautiful and it was our pleasure to help you and your wife take it home. I hope you enjoy your new vehicle. Thank you for choosing INFINITI of Tallahassee! Janice Gibson, General Sales Manager

November 13, 2020

Buyer beware! This dealership sells worthless warranties and they do not stand behind them. I purchased a fully loaded QX80 for my wife as a Christmas present and I wanted her to be able to take it in for a More

by Drcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

INFINITI of Tallahassee responded

It doesn't appear that you have been here for sales or service since the Kraft Brothers have purchased this dealership in November, 2018, so I believe that this review should be directed to the Napleton Auto Group since we are not affiliated with them or their vehicle service contract providers. INFINITI of Macon in Macon, GA is owned by Napleton Auto Group and, hopefully, they will be able to assist you with any issues regarding your service contract that you purchased from them when they were located in Tallahassee. Their number is 478-787-0008.

November 05, 2020

Everyone was great and friendly. Excellent service and appearance of all sale consultants was very professional. Paul was very knowledgeable about the different vehicles and was able to assist me to ch More

by cawksj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

INFINITI of Tallahassee responded

Thank you so much! Paul Maraist is truly an asset to us and we appreciate your letting us know about your experience.

October 14, 2020

Scott Futch provided Excellent, courteous service. I’m a new infinity owner and I Love the Infinity experience. The new dealership in Tallahassee is first class! More

by Q60Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Nov 28, 2020 -

INFINITI of Tallahassee responded

Thank you so much! It is truly our pleasure to serve you.

September 10, 2020

I had the best car purchase experience yet. Paul was an excellent sales person who used no pressure, was flexible to work within our covid concerns, price was right, trade in value was generous. If you are More

by GavPhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020

I had a very good experience at Kraft Infiniti!! I scheduled service on my Infiniti through Scott Futch. When I arrived at the scheduled appointment time, they were ready for me. Scott's estimation More

by Clayton Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch
Jun 04, 2020 -

INFINITI of Tallahassee responded

Thank you so much for the Great review! Scott is a superstar here at INFINITI of Tallahassee and his customers really do appreciate him. We are grateful you had an extremely good experience and hope to continue to provide that same experience on your future visits.

April 27, 2020

AMAZING EXPERIENCE You are the image of what an excellent Sales Consultant should be!! The way you dress showed me that you "dress for success"! Your demeanor was outsta More

by sam2u4u_fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Stanley
Jun 04, 2020 -

INFINITI of Tallahassee responded

Thank you so much for the Great Review and kind words about Ed Baker! He is definitely an outstanding role model as a salesperson. Ed always puts his customers first and will always go above and beyond to provide a Truly Exceptional experience. We hope you are enjoying your new INFINITI!

April 27, 2020

AWESOME. Awesome and Amazing are only a few words to describe my experience in buying the Infiniti QX60 this past weekend. My wife was search on the internet a More

by wekeesee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Stanley
Jun 04, 2020 -

INFINITI of Tallahassee responded

Thank you So much for the Outstanding review and Congratulations on your new QX60! We really appreciate the feedback and are very grateful Ed Baker provided you an Awesome experience. Ed Baker definitely represents true professionalism at its Best and we are very pleased to have him on our team.

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