Back

INFINITI of Tallahassee

Tallahasee, FL

4.5
293 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
Contact Dealership

3277 Mahan Drive

Tallahasee, FL

32308

Directions

By Type

Showing 293 reviews

March 06, 2022

The service representatives in the service department of Infiniti are exceptional. They are friendly, down to earth and accommodating. They make every effort to go above and beyond while you wait. Mr. Futch More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Dec 07, 2022 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We appreciate your business and are happy to have you in the Kraft INFINITI family!

January 31, 2022

I am not a local customer and I am disappointed the Dealership no longer offers a Loaner car while my Infiniti is being serviced. This Loaner vehicle was one of the main reasons I begin with Infiniti 2 More

by bett.ferrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

INFINITI of Tallahassee responded

We are sorry to hear of your disappointment in reference to loaner availability. We do have loaners however, there has been a shortage of vehicles which created a limited amount of loaners available.

January 17, 2022

Overall experience was fair. The service representative was professional. Price for service and labor was fairly priced More

by trumph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remember the other guy name. , Scott Futch
Feb 11, 2022 -

INFINITI of Tallahassee responded

Thank you for your feedback, we appreciate you taking the time to share your experience!

December 27, 2021

Fair prices are excellent service. Kind staff with a beautiful facility. Honest, Friendly, and courteous More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier, Aaron Bowser
Dec 31, 2021 -

INFINITI of Tallahassee responded

Thank you for the kind review. We appreciate your business and for the thoughtful comments.

December 25, 2021

I can tell they care about the service provided. My issues were addressed even though I had to go back a 2nd time. More

by Con.goldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
Dec 27, 2021 -

INFINITI of Tallahassee responded

We appreciate the opportunity to keep your vehicle running smoothly! We are always here for you.

October 26, 2021

Great service by a friendly welcoming staff. Will definitely go back to get my car serviced. More

by HSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Oct 26, 2021 -

INFINITI of Tallahassee responded

Thank you for choosing us to service your INFINITI. We appreciate your business and your comments.

September 11, 2021

The dealership's employees are very polite and helpful. The actual building is very clean. The bathroom was clean as well. Great experience and snacks. More

by angela.sheard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Sep 14, 2021 -

INFINITI of Tallahassee responded

Thank you so much!

July 07, 2021

Very clean and fast working dealership, was in and out in a few hours. Ed was my salesman and he was absolutely fantastic. I will definitely be back to see him. More

by Bryan Schmits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Gibson
Jul 13, 2021 -

INFINITI of Tallahassee responded

Thank you so much! It was our pleasure to serve you. Janice Gibson, General Sales Manager

June 10, 2021

I have a fully loaded QX80 and always receive the best in customer service. Everything from the initial sale to the routine maintenance has been hassle free. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kraft Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hutchings
Jul 13, 2021 -

INFINITI of Tallahassee responded

We appreciate your business! Your comments are greatly appreciated. Janice Gibson, General Sales Manager

March 19, 2021

The dealership was very accommodating, introducing my wife and I to dealership manager as well as the maintenance manager. Making sure we understand the life time coverages on the vehicle. More

by alexandertfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony knight, Cody Kraft, Doug Lechnar, Scott Futch
May 27, 2021 -

INFINITI of Tallahassee responded

Thank you So much for the Great Review! We are very pleased you had a Great experience and look forward to serving you for many years!

...
5
...