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INFINITI of Tallahassee

Tallahasee, FL

4.7
311 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 311 reviews

October 01, 2023

They are not honest at all well at least they weren’t to me. Charged me the price of new tires for secondhand tires. Slightly damaged my rim while balancing and rotating them. I was very pleasant about how More

by Curtis Brantley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Nov 15, 2023 -

INFINITI of Tallahassee responded

Mr. Brantley, we have been trying to reach out to you to assist with your concerns. Our shop manager had just missed you by 15 minutes on your last visit. As with all of our clients, satisfaction is our top priority and we will utilize all options available to provide that level of service.

October 01, 2023

Fantastic. Respectful, considerate and would do anything to help a customer. I felt as if I was in very good hands. More

by hadleysfh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc, Scott, and E.J.
Nov 15, 2023 -

INFINITI of Tallahassee responded

Ms. Hill, it was a rare pleasure to be a part of your dream car purchase. We take pride in catering to people but catering to you was extra special. Thank you for not only your business but for brightening our showroom.

August 11, 2023

The service rep was very helpful and made sure I was aware of what was happening with the vehicle and how long I would have to wait. More

by Windwalkerfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric service
Nov 15, 2023 -

INFINITI of Tallahassee responded

We appreciate your excellent feedback for your recent service visit. It is such a pleasure to hear that Eric provided you with wonderful care and communication. We strive to provide all of our clients with Truly exceptional service every time.

August 04, 2023

This dealership was nice and clean. Staff where nice and friendly, courtesy, professional and supportive More

by Pojo46@ E
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hutchings,j'horell Labast
Aug 04, 2023 -

Pojo46@ E responded

Staff was great!!

May 05, 2023

I recently purchased a vehicle from Kraft Infiniti and had the pleasure of working with Mr. Bobby Moore. He was professional, very patient with me while I made the decision to upgrade, and knowledgeable o More

by Sonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Moore
May 09, 2023 -

INFINITI of Tallahassee responded

Congratulations on your INFINITI QX80! We are excited to hear Bobby provided you with an Excellent experience. We look forward to serving you for many years to come!

April 19, 2023

My experience at this dealership was very positive and I would purchase another vehicle from them in the future. I worked with Paul, Phil, and Vinny and all were very pleasant and patient. More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

INFINITI of Tallahassee responded

Thank you So much for the Outstanding review! We are Excited about your New 2023 QX60 purchase and hope you thoroughly enjoy!

April 18, 2023

I made my appointment at Kraft Infiniti Tallahassee FL for a check engine light. I was told I needed another oil change even though my oil was still good from my last oil change. I was told I had chunks o More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl E. Hutching Jr.
Apr 18, 2023 -

INFINITI of Tallahassee responded

We would like to know more. If you could please contact our Client Relations Manager, Debbi at 850-576-6171 ext. 2200.

February 13, 2023

Great service provided by Izzy. The professionalism, courtesy and attentiveness shown by Izzy was greatly appreciated. This was a Great improvement over the service that I have rece More

by dallas2221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Feb 18, 2023 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We are very pleased to hear Izzy Mendoza provided you with Great Service.

February 08, 2023

Salesman Paul was excellent to deal with. He has an excellent knowledge of the vehicles, carefully explained all details on the vehicle and easy to reach a satisfactory deal on a 2023 Q50! More

by mandlstivers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

INFINITI of Tallahassee responded

Congratulations on your New 2023 Q50! We are Grateful Paul Maraist provided you with an Excellent experience!

January 25, 2023

Carl was sweet, I appreciated that he he called, me about my vehicle even when he was off duty. More

by Helenahogans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 09, 2023 -

INFINITI of Tallahassee responded

Thank you for the Great review and feedback about your experience with Carl!

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