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INFINITI of Tallahassee

Tallahasee, FL

4.6
298 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 298 reviews

January 03, 2024

We purchased our first Infinity from Ed Baker in 2019. Then in June of 2023, when I decided to trade it in, I immediately looked to see if Ed was still working at Infiniti of Tallahassee. I was so glad to More

by Dkendust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Sales Consultant Ed baker, is a person I look forward to just to say hello when I visit the Infiniti Dealership. He always cordial, polite, helpful, a great listener, and has a great sense of humor. If i More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Truly the best! !!! I have enjoyed working with Ed and the entire staff from ownership to service at Infiniti of Tallahassee. I would definitely recommend then to all More

by mrsbellabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbi McLanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Took my daughter's car in for repair and received excellent customer and repair service from Roy and Aaron. Myron H More

by myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bowser
Dec 10, 2023 -

INFINITI of Tallahassee responded

Roy and Aaron are consummate professionals and we're proud to have them. Aaron in particular is so talented that we haven't found anything he can't do EXCEPT ride a scooter.

November 09, 2023

Leaving message never call back all new servIce people I am like old people service more professional More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Futch
Nov 09, 2023 -

INFINITI of Tallahassee responded

We would like to know more, please call Debbi McLanahan at 850-576-6171. We do have a voicemail set up and call back everyone that has left a message. If for some reason we do not have the correct number we would like to get this updated. The staff you mentioned, one is in Sales and the other no longer works at INFINITI. We would like to get your concerns resolved but only have your name listed as Dennis on this review.

October 26, 2023

My experience with Infiniti of Tallahassee was absolutely amazing. Everyone was very professional and the atmosphere was absolutely amazing the entire time we were there. I would recommend Infiniti of Tallah More

by brownm570
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

INFINITI of Tallahassee responded

Thank you so much for the lovely review. We love to cater to our customers and it means a lot when our efforts are recognized. We realize you could have done business anywhere and you allowed us to serve. Thank you for that opportunity.

October 22, 2023

We never considered purchasing an Infiniti much less looked at them before. Due to circumstances beyond our control, at the time we need another vehicle due to issues with our other vehicle. We had visi More

by ROAM/AMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hutchings
Oct 22, 2023 -

ROAM/AMOR responded

Kraft Nissan/Infiniti is the best!

October 01, 2023

Fantastic. Respectful, considerate and would do anything to help a customer. I felt as if I was in very good hands. More

by hadleysfh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc, Scott, and E.J.
Nov 15, 2023 -

INFINITI of Tallahassee responded

Ms. Hill, it was a rare pleasure to be a part of your dream car purchase. We take pride in catering to people but catering to you was extra special. Thank you for not only your business but for brightening our showroom.

October 01, 2023

They are not honest at all well at least they weren’t to me. Charged me the price of new tires for secondhand tires. Slightly damaged my rim while balancing and rotating them. I was very pleasant about how More

by Curtis Brantley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Nov 15, 2023 -

INFINITI of Tallahassee responded

Mr. Brantley, we have been trying to reach out to you to assist with your concerns. Our shop manager had just missed you by 15 minutes on your last visit. As with all of our clients, satisfaction is our top priority and we will utilize all options available to provide that level of service.

August 11, 2023

The service rep was very helpful and made sure I was aware of what was happening with the vehicle and how long I would have to wait. More

by Windwalkerfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric service
Nov 15, 2023 -

INFINITI of Tallahassee responded

We appreciate your excellent feedback for your recent service visit. It is such a pleasure to hear that Eric provided you with wonderful care and communication. We strive to provide all of our clients with Truly exceptional service every time.