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INFINITI of Tallahassee

Tallahasee, FL

4.5
294 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 294 reviews

February 19, 2019

Very good. Oil change & tire rotation Professional & friendly staff. Called in AM & got an appointment that same day! Service dept. kept me informed & up to date on what was being done t More

by JODYRETIRED49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
February 18, 2019

Excellent attention to detail All service was completed as requested. Very satisfied with work done. Service department is very thorough and quality of work done is outstanding! More

by MARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Brockman, David Hunt, Scott Futch
February 15, 2019

Adequate This is a very busy service center. They probably could use more employees. On average, per customer, for an oil change takes over two hours. More

by GATORWINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
February 15, 2019

Great service team! This was our first experience with Kraft Infiniti, and they did an excellent job on some difficut tasks. Kudos to Scott for handling this service for More

by RonnieE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
February 14, 2019

Made my appointment that day! They are fast and helpful... they had me in and out before I finished lunch!! Which was a blessing so I could finish the rest of my day! Thanks! More

by WANGSAMMIE94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier
February 14, 2019

Great service , very prompt, very clear and glad We let you all complete the service on the truck. Great service, great team work. Great customer service. More

by FUNTISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
February 13, 2019

Customer satisfaction ultimate goal. Scheduled my M37 for 100,000 mile check up, had all fluids exchanged and during the process mechanic discovered a leaking head gasket. Head gasket rep More

by GBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
February 12, 2019

First Service I was somewhat nervous about taking my vehicle for service. I feel like they always want you to get something "extra". Although, it was time for a cou More

by CASSANN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, Scott Futch
February 11, 2019

Terrible Had an appointment for an oil change at 830 got there by 810 and at 950 my car still wasn't taken back. Very disappointed in there ability to manage t More

by RM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remeber there names
February 09, 2019

Lack of prompt service even with an appointment I had a 8:30am appointment and at 10 ammy vehicle was still sitting in the lot. This made me very late for a very important meeting. Also services tha More

by CBROWN3326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Futch
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