INFINITI of Tallahassee

Wonderful Service and Great Experience We were given wonderful service and had a great experience with this Infiniti dealership. This is our second time buying from them. I couldn’t ask for We were given wonderful service and had a great experience with this Infiniti dealership. This is our second time buying from them. I couldn’t ask for better service. So excited about my new QX80! More

The service was very poor I had my car towed from Albany to Tallahassee. This costed $250. I spoke to Dylan about the problem. He identified a cause and reportedly repaired it. I had my car towed from Albany to Tallahassee. This costed $250. I spoke to Dylan about the problem. He identified a cause and reportedly repaired it. I paid him before I retrieved the car. After driving from the dealership, I lost power at about 3 miles. I was fortunate that I was not in heavy traffic. The car had to be re-towed to the dealership! I have paid for towing, repair and a ride to the dealership to retrieve the car! The car was not only not repaired; it also was not given the courtesy of being cleaned. Napelton was good at this in the past. More

Review Great service and support, was on time, quick and straight forward. Worked around my school schedule and assisted in the best way possible to get the Great service and support, was on time, quick and straight forward. Worked around my school schedule and assisted in the best way possible to get the best price on my tire. More

Fine as always Always make you feel comfortable and try to satisfy what you need without pressure to agree to something you don't quite understand. I have only taken Always make you feel comfortable and try to satisfy what you need without pressure to agree to something you don't quite understand. I have only taken my car for service there since I bought it July 2012. More

Awesome Service Team I always get great service when I come to the facility, even before the name changed, I am a regular, I take my car to get check often to make sure it I always get great service when I come to the facility, even before the name changed, I am a regular, I take my car to get check often to make sure it’s okay. The team never turn me away , they take great care of me. More

Amazing to deal with I was really scared to go and get a new car, considering the money having to go into one. But Terrance made the buy so easy! He didn’t push me to buy I was really scared to go and get a new car, considering the money having to go into one. But Terrance made the buy so easy! He didn’t push me to buy anything and gave my parents and I the space we needed to discuss. He was truly a blessing and we thank you! More

Purchased my second CPO vehicle from them Got a great deal on a CPO vehicle (my second from Infiniti); gave me a fair amount for my trade, and fixed everything necessary for the CPO to feel li Got a great deal on a CPO vehicle (my second from Infiniti); gave me a fair amount for my trade, and fixed everything necessary for the CPO to feel like brand new. More

Not friendly to all customers I scheduled an oil change for Saturday. I pulled up and parked at the umbrella. There was a man standing there. I parked and got out and went inside. I scheduled an oil change for Saturday. I pulled up and parked at the umbrella. There was a man standing there. I parked and got out and went inside. When I walked it I was greeted but not in a friendly manner. I was advised that it would be $40. I tried to pay but was told to pay at the end. After I gave the young man the keys he asked if I needed to get a shuttle ride to anywhere? I advised him that I would sit and wait. The problem I had was there were Caucasians which came in and were greeted different from myself and the other African Americans waiting for our cars to be serviced. I couldn't wait for them to finish so I could leave. This was not professional at all. More

First rate customer service I was informed every step through the warranty service I received and the part was in stock and was able to remedy the issue the same day. I highly re I was informed every step through the warranty service I received and the part was in stock and was able to remedy the issue the same day. I highly recommend Infiniti of Tallahassee. More

Good experience, Good Job! I went in to have some services performed on my car. While reviewing my car's service history and after the mechanic's all-points check, I was informe I went in to have some services performed on my car. While reviewing my car's service history and after the mechanic's all-points check, I was informed of additional services that needed to be performed. All was explained to me and I left with a list of pending services to be scheduled in the near future. The services performed during this visit resulted in my car running better, which was my reason for being there. Scott goes above and beyond to answer any questions and keep the customer informed as to the progress of the services being performed. All staff in the Service and Parts areas were friendly and professional. More