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INFINITI of Tallahassee
Tallahasee, FL
312 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 312 reviews
April 04, 2019
Great Service and experience I enjoyed the great customer service that they provided. Listened attentively to my situation and were very accommodating. Kept me informed throughout I enjoyed the great customer service that they provided. Listened attentively to my situation and were very accommodating. Kept me informed throughout the entire process. More
by CORNELLTJ
Verified CustomerEmployees Worked With
Scott Futch, Dylan Lanier
April 03, 2019
Great experience Very easy and enjoyable process. Everyone was accommodating, very friendly and I never felt unduly pressured. Very happy with my overall purchasing ex Very easy and enjoyable process. Everyone was accommodating, very friendly and I never felt unduly pressured. Very happy with my overall purchasing experience and with my new car. More
by LORENA.HOLLEY
April 02, 2019
No complaints Infiniti has always done exceptional work on my vehicle and provide good customer service. They are informative and professional. I have no complaints Infiniti has always done exceptional work on my vehicle and provide good customer service. They are informative and professional. I have no complaints with the service they offer! More
by LATIVIA39
Employees Worked With
Dylan Lanier
April 02, 2019
Exceptional The people at Infinity of Tallahassee are the reason to purchase here. The ownership is.engaged and first class. The people make you comfortable and The people at Infinity of Tallahassee are the reason to purchase here. The ownership is.engaged and first class. The people make you comfortable and are extremely professional. More
by BRAD
Employees Worked With
Other Employees :
Theresa (Shuttle driver) is excellent., David Hunt, Scott Futch, Terrance Haywood
April 01, 2019
Excellent service Kraft INFINITI has provided me with excellent service this far. The staff is friendly, but not pushy. The facilities are clean and comfortable. I h Kraft INFINITI has provided me with excellent service this far. The staff is friendly, but not pushy. The facilities are clean and comfortable. I highly recommend this dealership. More
by JERRY.RUMPH
Employees Worked With
Other Employees :
David Hunt, Doug Lechnar, Janice Gibson
April 01, 2019
Where shopping is pleasure Marcus did a great job of showing us the vehicles we were interested in and explaining the various options. He helped us select a vehicle that was pe Marcus did a great job of showing us the vehicles we were interested in and explaining the various options. He helped us select a vehicle that was perfect for us. David thoroughly explained the vehicle price and approved a fair price for our trade in. Doug got us smoothly and pleasantly through the paperwork, Janice provided great coordination for the whole process. More
by MJALDERMAN76
Employees Worked With
Markus Brockman, David Hunt, Doug Lechnar, Janice Gibson
April 01, 2019
10/10 The gentlemen down at the service department of Kraft Infiniti are A1. Scott & Dylan are ALWAYS prompt & professional with any inquiry that I have for The gentlemen down at the service department of Kraft Infiniti are A1. Scott & Dylan are ALWAYS prompt & professional with any inquiry that I have for them. Highly recommend you guys! More
by SPM96
Employees Worked With
Scott Futch, Dylan Lanier
March 30, 2019
Extremely disappointed with the service's received The calibre of tech is not the same as use to be .very Dissatisfied the way the handel my car & services i recieved....The result was unsettling with The calibre of tech is not the same as use to be .very Dissatisfied the way the handel my car & services i recieved....The result was unsettling with a option to trade my car in!!!! More
by SHIRINMSNYDER
Employees Worked With
Dylan Lanier
March 29, 2019
Service Everyone is very friendly and they are helpful as much as they can be. Since the switch I have been in the service department three times for the same Everyone is very friendly and they are helpful as much as they can be. Since the switch I have been in the service department three times for the same issue. I feel like the service adviser has no time to really understand what problems I am having with my car. After my last visit I was able to confirm this by speaking with the mechanic because some of things I complained about he was unaware of. Before the switch everything ran smoothly during my appointments however these last times I just feel like I am being shuffled around and charged money. More
by BRITTWEETY
Employees Worked With
Dylan Lanier
March 29, 2019
Love their service They are the best service centers in tallahassee. The service representatives are very knowledgeable and honest. They give you timely updates. I have They are the best service centers in tallahassee. The service representatives are very knowledgeable and honest. They give you timely updates. I have always worked with Scott and Teresa, they make it very easy to schedule services and help shuttle me around. They are also very good about loaner cars for people with hectic schedules More
by HSl
Employees Worked With
Scott Futch
