INFINITI of Tallahassee

Great service , great atmosphere, great personnel’s, explain all the work that had to be done for repair an the amount . Will go back to get my QX56 service again , great atmosphere, great personnel’s, explain all the work that had to be done for repair an the amount . Will go back to get my QX56 service again More

First time at Infiniti This was my first time my vehicle was being serviced at Infiniti of Tallahassee and it was definitely a great experience. The entire staff was very he This was my first time my vehicle was being serviced at Infiniti of Tallahassee and it was definitely a great experience. The entire staff was very helpful and welcoming. The gentlemen working outside greeting everyone and getting information to pass along to the employees inside was phenomenal. Wish i asked his name but he was awesome!! From the time I pulled up it was first class all the way. It was easy and even gave me a loaner car so I didn't have to drive back and forth from Panama City Beach. More

Awesome service I brought my QX80 to service because it was making a noise and Dylan was very helpful and got me in at a spur of the moment and serviced my vehicle. I I brought my QX80 to service because it was making a noise and Dylan was very helpful and got me in at a spur of the moment and serviced my vehicle. I really appeciated it because I was at the hospital with my husband and he even gave me a car to drive back to the hospital while my vehicle was being serviced. Thank you DYLAN and INFINITI service department. More

Top Notch Service I had an issue with the rear hatch of my 2019 QX50 (love this vehicle by the way!!) Great customer service from arrival to pick up. Loaner car use was I had an issue with the rear hatch of my 2019 QX50 (love this vehicle by the way!!) Great customer service from arrival to pick up. Loaner car use was convenient. Customer lounge is comfortable with plenty of amenities (coffee, snacks, bottled water). Free wash and vacuum with service. Everyone friendly, helpful and makes you feel special and that you matter. Repair done in a timely manner and done right! Infiniti of Tallahassee is AWESOME More

excellent overall - very efficient and timely The young man that greeted me at the service center was very friendly and also greeted when my service was comlplete. Utilized the shuttle service - The young man that greeted me at the service center was very friendly and also greeted when my service was comlplete. Utilized the shuttle service - the driver (female - can’t remember her name. Has always been very friendly and efficient. I did not receive a summary of the vehicle inspection like I have in the past - is this a change? Didn’t notice until I reviewed the paperwork upon arriving home. More

Very enjoyable experience! I enjoyed my experience at Kraft Infiniti, I was met when exiting my vehicle and helped throughout the process in a very professional manner. i reall I enjoyed my experience at Kraft Infiniti, I was met when exiting my vehicle and helped throughout the process in a very professional manner. i really like my QX60 I purchased! More

Didnt follow up with me with my problem about my car I had jus bought my car 2 months from them, took it back for service and air bag light on wanted to charge me 1500.00 dollars when I felt I jus bought I had jus bought my car 2 months from them, took it back for service and air bag light on wanted to charge me 1500.00 dollars when I felt I jus bought this car you all, this should of been taken car of before purchasing it..sales manager states will get on phone to see if Infiniti would help with price..technician and manager never called back.i called a couple of time Scot Futch stated "they know your number someone will get in touch with u".. More

Excellent Experience We brought our Q60 in for an oil change and tire rotation. The service department was very professional, efficient and they added the personal touch We brought our Q60 in for an oil change and tire rotation. The service department was very professional, efficient and they added the personal touch to advise us of what services they performed and reviewed the services to make sure all of our concerns were addressed while we were there. The waiting area is very comfortable space to wait in. A special thanks to David Hunt who answered our questions about the sign in the waiting area about savings on purchasing a new vehicle. He also advised us on when and how to trade up our vehicle. We had great service all in areas. More

Timely manner! !! I didn’t have an appointment, but I was in town and decided to get my car serviced. The gentleman gave me a possible waiting time which wasn’t bad co I didn’t have an appointment, but I was in town and decided to get my car serviced. The gentleman gave me a possible waiting time which wasn’t bad considering I didn't have an appointment. Overall great experience. Thanks!!! More