INFINITI of Tallahassee

Oil change and warranty Reaction Came for oil change. During free checkup found that battery was failing. Service tech suggested that the battery probably was under warranty. That pro Came for oil change. During free checkup found that battery was failing. Service tech suggested that the battery probably was under warranty. That proved to be true saving me significant money. Well done. More

Very good We've bought cars from infinity in the past. We a,ways use Paul.. he's very friendly and helpful.we will use him again! We've bought cars from infinity in the past. We a,ways use Paul.. he's very friendly and helpful.we will use him again! More

New car purchase I purchased a 2019 Q70 thru internet sales and the process was seamless. I would recommend Nalley Infiniti of Tallahassee to all my friends and famil I purchased a 2019 Q70 thru internet sales and the process was seamless. I would recommend Nalley Infiniti of Tallahassee to all my friends and family. More

Old change and tire rotation very friendly service, techs answered all my questions as too how brake fluids are flushed and replaced. I can't wait till new location is open since very friendly service, techs answered all my questions as too how brake fluids are flushed and replaced. I can't wait till new location is open since it is a lot close to my home. More

No changes necessary Just wanted to commend the service department for the excellent job that they do. Please keep up the great work nothing needs changing. I am a fan. Just wanted to commend the service department for the excellent job that they do. Please keep up the great work nothing needs changing. I am a fan. More

Efficiency and Courtesy It started with a phone call to request an oil change and Angel was courteous and very helpful. When I arrived for the oil change Dylan continued the It started with a phone call to request an oil change and Angel was courteous and very helpful. When I arrived for the oil change Dylan continued the courteous service. More

Great Experience My experience purchasing a car with Ed, Chris and everyone at Kraft Infiniti was wonderful. I will absolutely recommend them to my family and friends. My experience purchasing a car with Ed, Chris and everyone at Kraft Infiniti was wonderful. I will absolutely recommend them to my family and friends. More

Good Experience/Missing Key The salespeople were great, along with the manager searching for my best rate. The only part that really frustrated me is that a 2016 Acura only came The salespeople were great, along with the manager searching for my best rate. The only part that really frustrated me is that a 2016 Acura only came with one key. They would not budge or even meet me in the middle on getting the “Driver 1” key because they did not have the money in the vehicle. Now I’m out approximately $450 additional for the key, the fob, and the programming. I love the car, but that really soured my overall experience. Now if something by chance happens to my existing key, then I’m in trouble. Overall a great experience, the key issue is just really upsetting. Ratings would have been perfect with the exception of the key and the vehicle having two sizes of tires and 3 different brands that I had to have fixed. More

Exceptional experience Everyone and everything was wonderful. No stress just easy transition from my lease to a purchase of a new car. They even followed up with me thr nex Everyone and everything was wonderful. No stress just easy transition from my lease to a purchase of a new car. They even followed up with me thr next day. More