INFINITI of Tallahassee

Great expectations Infiniti of Tallahassee personally to me was the most professional stress/hassle free first time experience, in comparison to Honda and Toyota on Tenn Infiniti of Tallahassee personally to me was the most professional stress/hassle free first time experience, in comparison to Honda and Toyota on Tennessee street. My family have now advanced to the luxury of INFINITI CARS. Anyone who complain about this very specific dealer needs to counsel the person in front of his or her mirror. You just can't please everyone. I am very PLEASED in capital letter. More

The experience was good. Overall the experience was good. The service was also good. They worked on my vehicle in a timely manner. The service rep was friendly, he made sure a Overall the experience was good. The service was also good. They worked on my vehicle in a timely manner. The service rep was friendly, he made sure all my service requests were handled. More

Great Experience Serviced car in a timely manner. All were courteous and efficient. Performed job that was approved and kindly discussed what may need servicing in the Serviced car in a timely manner. All were courteous and efficient. Performed job that was approved and kindly discussed what may need servicing in the future. More

Pleasant All of the staff were very nice and curious. They made my wait very comfortable, not to mention my wait time was less than i expected. All of the staff were very nice and curious. They made my wait very comfortable, not to mention my wait time was less than i expected. More

Great work, great service I was there for my routine 20K maintenance on my QX70 and the work was done quickly, correctly and for the right price. Kudos to service consultant Sc I was there for my routine 20K maintenance on my QX70 and the work was done quickly, correctly and for the right price. Kudos to service consultant Scott Futch for his terrific assistance. More

Amazing service at Infiniti Tallahassee (Kraft) I bought my Infiniti QX60 in Atlanta. It was a 2014, used with 23k miles on it. I love all the luxury, safety features, comfort, and drive. However I bought my Infiniti QX60 in Atlanta. It was a 2014, used with 23k miles on it. I love all the luxury, safety features, comfort, and drive. However, this car has had some issues over the years. I am so impressed with Infiniti’s warranty and with the local service I receive from Infiniti Tallahassee (now owned by Kraft). Each time I’ve had an issue, Scott Futch has been wonderful in handling all of our needs. He keeps us up to date on maintenance and has worked along side the service techs to take care of our problems (big and small). I recently brought my QX 60 in for a transmission fluid flush (recommended maintenance that I was made aware of by Tallahassee Infiniti service center). When the tech started the job, he noticed a repeat problem and immediately notified Scott and Infiniti. Long story short, Infiniti took great care of us and replaced the transmission. We had only 2000 miles left until our warranty expired. Thank you Kraft Infiniti for employing awesome service techs and service advisors. I am a believer in Infiniti cars and their customer service. I can’t imagine driving anything else. More

Very pleasant Great customer service, pleasant atmosphere and a very clean facility. Told you right away if you vehicle was in need of any further services. Vacuume Great customer service, pleasant atmosphere and a very clean facility. Told you right away if you vehicle was in need of any further services. Vacuumed and washed vehicle More

Excellent customer Service It is apparent your sales team cares about the customer. I have and will continue to highly recommend your dealership to others. My husband and I wer It is apparent your sales team cares about the customer. I have and will continue to highly recommend your dealership to others. My husband and I were very impressed with the level of professionalism, and how personable everyone was. More

Replacement Key fob They service department replaced and programmed the key for my vehicle very quickly and contacted me as soon as it was ready. It was very costly but e They service department replaced and programmed the key for my vehicle very quickly and contacted me as soon as it was ready. It was very costly but effective. More