INFINITI of Tallahassee

No changes necessary Just wanted to commend the service department for the excellent job that they do. Please keep up the great work nothing needs changing. I am a fan. Just wanted to commend the service department for the excellent job that they do. Please keep up the great work nothing needs changing. I am a fan. More

Great Experience My experience purchasing a car with Ed, Chris and everyone at Kraft Infiniti was wonderful. I will absolutely recommend them to my family and friends. My experience purchasing a car with Ed, Chris and everyone at Kraft Infiniti was wonderful. I will absolutely recommend them to my family and friends. More

Efficiency and Courtesy It started with a phone call to request an oil change and Angel was courteous and very helpful. When I arrived for the oil change Dylan continued the It started with a phone call to request an oil change and Angel was courteous and very helpful. When I arrived for the oil change Dylan continued the courteous service. More

Good Experience/Missing Key The salespeople were great, along with the manager searching for my best rate. The only part that really frustrated me is that a 2016 Acura only came The salespeople were great, along with the manager searching for my best rate. The only part that really frustrated me is that a 2016 Acura only came with one key. They would not budge or even meet me in the middle on getting the “Driver 1” key because they did not have the money in the vehicle. Now I’m out approximately $450 additional for the key, the fob, and the programming. I love the car, but that really soured my overall experience. Now if something by chance happens to my existing key, then I’m in trouble. Overall a great experience, the key issue is just really upsetting. Ratings would have been perfect with the exception of the key and the vehicle having two sizes of tires and 3 different brands that I had to have fixed. More

Exceptional experience Everyone and everything was wonderful. No stress just easy transition from my lease to a purchase of a new car. They even followed up with me thr nex Everyone and everything was wonderful. No stress just easy transition from my lease to a purchase of a new car. They even followed up with me thr next day. More

Services. The staff was friendly, especially the mechanics. Customer service was great. The services department was packed however, it was on a Friday so that The staff was friendly, especially the mechanics. Customer service was great. The services department was packed however, it was on a Friday so that is expected. More

David Hunt makes it happen Bought our car from half a country away and David made the experience effortless. Every step of the way he provided any information requested, took de Bought our car from half a country away and David made the experience effortless. Every step of the way he provided any information requested, took detailed videos, overnighted documents, whatever it took. Would buy a car from him again without question. More

Great Guys! EXCELLENT CUSTOMER SERVICE! Both Scott Futch (in service) & Michael Bellow (in sales) were both super impressive and knowledgeable. Love working with these guys (will always rec Both Scott Futch (in service) & Michael Bellow (in sales) were both super impressive and knowledgeable. Love working with these guys (will always reccomend them to family, friends and coworkers! More

Superb Customer Service From the time of scheduling an appointment to receiving my vehicle post servicing, my experience was wonderful! I would definitely recommend others t From the time of scheduling an appointment to receiving my vehicle post servicing, my experience was wonderful! I would definitely recommend others to have their vehicle serviced here. BTW, I drove 2 hours too have my vehicle serviced here based on their reputation. More

Excellent, professional service It was easy making an appointment. I was driven to my job and picked up in a timely fashion. The work on my car was wonderful and it was returned to m It was easy making an appointment. I was driven to my job and picked up in a timely fashion. The work on my car was wonderful and it was returned to me detailed and in great order. More