INFINITI of Tallahassee

Outstanding Great customer service. Very pleased with the work done on my car. Pleased to be able to use coupon. I would recommend this company to my family and Great customer service. Very pleased with the work done on my car. Pleased to be able to use coupon. I would recommend this company to my family and friends More

My new Q50 Love my new Q50 and the dealership made it all so easy-Ed Baker is great. My only complaint is all the paperwork to be signed-really??!! Love my new Q50 and the dealership made it all so easy-Ed Baker is great. My only complaint is all the paperwork to be signed-really??!! More

Fabulous experience We had a great time finding our new car. Couldn’t ask for a better job. Everyone was friendly and knowledgeable. We appreciated Will’s low pressure We had a great time finding our new car. Couldn’t ask for a better job. Everyone was friendly and knowledgeable. We appreciated Will’s low pressure sales approach. More

Very Good Experience Overall Scott and staff are always extremely pleasant! Appointments could be more timely, More care should be taken by technicians when entering vehicles wit Scott and staff are always extremely pleasant! Appointments could be more timely, More care should be taken by technicians when entering vehicles with light interiors. More

Poor experience I went in for a diagnostic with attention to a specific problem with the ABS system. After waiting 3 hrs, I’m finally told what issues the vehicle has I went in for a diagnostic with attention to a specific problem with the ABS system. After waiting 3 hrs, I’m finally told what issues the vehicle has. I’m also told that the original stated problem of the ABS wasn’t even looked into yet and that I would have to pay a second diagnostic fee for that to begin. I declined a took my vehicle. I returned the next day to get a remote I had ordered and to also alert the staff that they had taken off my splash guard and hadn’t replaced it. The manager told me he was taking responsibility for my missing splash guard. The splash guard was on the car when I originally left the car, but wasn’t on it when it was returned to me. The staff was rude and basically accused me of lying. I can understand poor customer service skills from employees at times but not from the general manager on duty. Won’t be returning to this location. More

Good place for an oil change The waiting area was clean and comfortable. Staff was friendly and communicative. I have no complaints as the TV was on to HGTV and I even stayed a The waiting area was clean and comfortable. Staff was friendly and communicative. I have no complaints as the TV was on to HGTV and I even stayed a few minutes longer to finish the program! More

Car was ready fast! Service area staff was friendly and my car was ready quickly Theresa dropped me at work quickly and was super friendly. Thank you for a great expe Service area staff was friendly and my car was ready quickly Theresa dropped me at work quickly and was super friendly. Thank you for a great experience More

Amazingly quick and painless a joy doing business tgere Tallahassee Infiniti is the car buying experience everyone should have . I am completely satisfied I will definitely buy my next vehicle there. They w Tallahassee Infiniti is the car buying experience everyone should have . I am completely satisfied I will definitely buy my next vehicle there. They were very accommodating and friendly More

Great experience I went in for routine service and everyone was extremely friendly, efficient and professional. Scott Futch and Josh Roqueplot in particular provided I went in for routine service and everyone was extremely friendly, efficient and professional. Scott Futch and Josh Roqueplot in particular provided outstanding customer service. Teresa at the service desk was also very helpful. Overall it was a great experience. More

Oil change tire rotation It was great other than I had an appt at 7:30 a.m. and was told service should only take 45 min to an hour since I was one of the first customers of t It was great other than I had an appt at 7:30 a.m. and was told service should only take 45 min to an hour since I was one of the first customers of the day and it actually took an hour and a half. Otherwise, Aaron gave wonderful customer service and I will most definitely return for future services. More