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INFINITI of Tallahassee
Tallahasee, FL
296 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 296 reviews
July 18, 2019
Purchase of QX50 My experience with this dealership was efficient, knowledgeable, and Ed Baker was professional and very helpful during the process. Ted’s follow up My experience with this dealership was efficient, knowledgeable, and Ed Baker was professional and very helpful during the process. Ted’s follow up call and note was a testimony to the commitment of great customer service. Thanks Ted! More
by mike@bpfla.com
Verified Customer
July 17, 2019
Excellent service I was having problems with my air conditioner. I stopped in without an appointment. Aaron got me right away and had it fixed within 30 minutes. I was having problems with my air conditioner. I stopped in without an appointment. Aaron got me right away and had it fixed within 30 minutes. More
by LRAWLINGS86
Employees Worked With
Aaron Bowser
July 15, 2019
Amazeballs Always a joy to visit eventhough I had to pay for a new run flat tire, not cheap at all. I will continue to use Infiniti Service Center! Always a joy to visit eventhough I had to pay for a new run flat tire, not cheap at all. I will continue to use Infiniti Service Center! More
by vlwebb
Employees Worked With
Dylan Lanier
July 08, 2019
Service with a Smile. When taking my car in for an oil change and a concern, Dylan and Scott worked together to figure out the issues, much appreciated. Dylan and Scott we When taking my car in for an oil change and a concern, Dylan and Scott worked together to figure out the issues, much appreciated. Dylan and Scott were very informative about what my vehicles needs are for now and the distant future, which is great information. More
by ODIS_HENRY
Employees Worked With
Scott Futch, Dylan Lanier
July 05, 2019
Extremely satisfied Ed and Davis were very professional and a pleasure to do business with. I love my new car and look forward to working with you again. Ed and Davis were very professional and a pleasure to do business with. I love my new car and look forward to working with you again. More
by rainvillemc
July 04, 2019
Outstanding Great customer service. Very pleased with the work done on my car. Pleased to be able to use coupon. I would recommend this company to my family and Great customer service. Very pleased with the work done on my car. Pleased to be able to use coupon. I would recommend this company to my family and friends More
by SHAWNSEABROOK
Employees Worked With
Aaron Bowser
July 03, 2019
My new Q50 Love my new Q50 and the dealership made it all so easy-Ed Baker is great. My only complaint is all the paperwork to be signed-really??!! Love my new Q50 and the dealership made it all so easy-Ed Baker is great. My only complaint is all the paperwork to be signed-really??!! More
by ALLMANC
July 03, 2019
Fabulous experience We had a great time finding our new car. Couldn’t ask for a better job. Everyone was friendly and knowledgeable. We appreciated Will’s low pressure We had a great time finding our new car. Couldn’t ask for a better job. Everyone was friendly and knowledgeable. We appreciated Will’s low pressure sales approach. More
by JGCOLVIN7701
Employees Worked With
Will Drake, Doug Lechnar
July 03, 2019
Very Good Experience Overall Scott and staff are always extremely pleasant! Appointments could be more timely, More care should be taken by technicians when entering vehicles wit Scott and staff are always extremely pleasant! Appointments could be more timely, More care should be taken by technicians when entering vehicles with light interiors. More
by CB
Employees Worked With
Scott Futch
July 03, 2019
Poor experience I went in for a diagnostic with attention to a specific problem with the ABS system. After waiting 3 hrs, I’m finally told what issues the vehicle has I went in for a diagnostic with attention to a specific problem with the ABS system. After waiting 3 hrs, I’m finally told what issues the vehicle has. I’m also told that the original stated problem of the ABS wasn’t even looked into yet and that I would have to pay a second diagnostic fee for that to begin. I declined a took my vehicle. I returned the next day to get a remote I had ordered and to also alert the staff that they had taken off my splash guard and hadn’t replaced it. The manager told me he was taking responsibility for my missing splash guard. The splash guard was on the car when I originally left the car, but wasn’t on it when it was returned to me. The staff was rude and basically accused me of lying. I can understand poor customer service skills from employees at times but not from the general manager on duty. Won’t be returning to this location. More
by BROWNB05
Employees Worked With
Dylan Lanier
