INFINITI of Tallahassee

The customer service experience is always exceptional. The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extre The service manager has always been very helpful and would always go out of his way to make sure that my experience is a good one! Mr. Futch is extremely knowledgeable and a very kind person. More

Top notch customer service! I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing I couldn’t believe how easy it was to buy my new Infiniti Q 60. Starting with the sales person will, and right through until the financing and signing of papers. Every step was easy and very professional! More

Excellence, & Very Courteous Staff Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I w Excellence ,& Very Satisfied ,Trusted my Vehicle to be serviced & Asked for adequate & dependable job service. & got an A appropriate diagnostic & I was astonished after the service Department gave me sufficient details by email , I was able to afford the things that needed addressing promptly Thanks & I will be back soon More

Overall good experience I came to get an oil change and to find out why my suv keeps cutting off. However, I could not wait around and had to get back to work. I was dropped I came to get an oil change and to find out why my suv keeps cutting off. However, I could not wait around and had to get back to work. I was dropped off to work and picked up once my car was ready. I truly appreciated that. The cost of the diagnostic was pretty expensive for them to tell me about it was a crank shaft sensor. More

Very unhappy, burning foot I have a 2017 QX50, took it in to get checked service tech (Dave)was really rude about the whole thing with his questions and why I waited so long to I have a 2017 QX50, took it in to get checked service tech (Dave)was really rude about the whole thing with his questions and why I waited so long to bring it in. The service tech put a thermometer and drove it on and almost got my QX50 hit by another vehicle, the service tech checked the thermometer when we arrived back at the Infiniti service center which read Heat of 135 degrees coming from vent burning my foot when I apply the brakes. The service Dept. Scott told me that that they would have to do more research on the why this was happening. Their results were ALL VEHCILES have the same problem with heat on your foot while applying the brakes. I replied (NO THEY DON"T) I had a 2006 Honda Pilot and my Toyota did not burn my foot . I replied can't you put a heat shield to keep the heat from burning my foot/ The service department employee told me that there was nothing that they could do and I would just have to turn my A/C on while I drive. Very, Very disappointed with the Infiniti service department and dealership and would not recommend to anyone to buy an Infiniti from the Tallahassee. More

Excellent Service I have owned Infinity vehicles since 2008 and very time I visit the Infinity dealership in Tallahassee I am very pleased. I purchased my 2015 QX80 ne I have owned Infinity vehicles since 2008 and very time I visit the Infinity dealership in Tallahassee I am very pleased. I purchased my 2015 QX80 new from them and they have been servicing it ever since. More

Love getting my car serviced Scott and Dylan are excellent service consultants and Teresa compliments them well. Not sure of the Service Manager's name but he is very friendly. Scott and Dylan are excellent service consultants and Teresa compliments them well. Not sure of the Service Manager's name but he is very friendly. I've received quotes for lesser pricing but I still brought my car into them because I know it will get repaired correctly. More

Very good service Scott is allways very personable and most people there seem to remember me and my son. I really how things Do not change when they move. Scott is allways very personable and most people there seem to remember me and my son. I really how things Do not change when they move. More

Great! Great service! Very courteous staff and not “pushy” to sell service I didn’t need. I also had an enjoyable time talking with the lady at the sales de Great service! Very courteous staff and not “pushy” to sell service I didn’t need. I also had an enjoyable time talking with the lady at the sales desk while I was waiting for my ride. Speaking of that, I was hoping to have a Red Sport loaner, but that didn’t work! Ha Ha More

Even before Kraft ownership We’re driving our second Infiniti and, under Kraft ownership, good service on our QX50, and consideration for us as customers, continues. Even for a f We’re driving our second Infiniti and, under Kraft ownership, good service on our QX50, and consideration for us as customers, continues. Even for a free checkup, as with a tire issue recently, I get not only information I need and the minor repair but also that great free car wash! More