Back

INFINITI of Tallahassee

Tallahasee, FL

4.7
311 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
Contact Dealership

3277 Mahan Drive

Tallahasee, FL

32308

Directions

By Type

Showing 311 reviews

September 26, 2019

Awesome service all the time Whenever I come here at Infiniti they’re always very friendly and gives great service! Kiddos to the entire service staff. I’ll always come here More

by NLING71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier
Oct 07, 2019 -

INFINITI of Tallahassee responded

Wonderful Review! Thank you so much for your feedback and kind words. We look forward to serving you for many years!

September 23, 2019

Prompt service and all around great experience! Because I went to 3 Infiniti dealers down south Florida area and not one could tell me what was going on with my car. I took it to Infiniti Tallahasse More

by Mrs. Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad the master tech, David Lanier, Scott Futch, Aaron Bowser
Oct 07, 2019 -

INFINITI of Tallahassee responded

Thank you for the Outstanding Review! Chad is a Huge asset to our Tallahassee INFINITI team! We are Grateful he was able to provide you Truly Exceptional service that you deserve with your INFINITI!

September 23, 2019

Armada brake job David was very professional, he was able to look up a quote that I had received a few months ago and get parts needed for my repairs to get done on a More

by WADEMIKE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier
Oct 07, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review! You were definitely in good hands by David taking care of you, he always goes above and beyond!

September 21, 2019

Pissed Entered the center for a simple oil changed and departed with a damaged hood. Where is the customers consideration or safety. The tech felt in not dee More

by MAXWELL.CYNTHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Futch
Oct 07, 2019 -

INFINITI of Tallahassee responded

We appreciate your feedback and apologize you did not feel you had Truly Exceptional service visit. Unfortunately the hood does have 2 latches and 1 of them did get worn out over time. This is a wear and tear type occurrence and was not something that is covered by warranty.

September 19, 2019

Excellent service! Excellent customer service! I had my car serviced there. They are fast, friendly, reasonably priced and great communicators. I scheduled online and re More

by HALLEY VAN ASTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Sep 20, 2019 -

INFINITI of Tallahassee responded

Thank you So Much for the Great review! We are very pleased to hear you received a Truly Exceptional visit with us!

September 18, 2019

good experience Every body was courteous and polite. They took the time to go over ever step in purchasing a vehicle. They showed interest in the customer and showe More

by RLOWTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Gibson
Sep 20, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review & Congratulations on your QX60!

September 17, 2019

Should have, could have done more I brought my car here for an oil change and was given some recommendations. One Of those recommendations were to have the same dealer different locati More

by LOVETARONDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Futch
Sep 17, 2019 -

INFINITI of Tallahassee responded

We do apologize for any miscommunication. Your advisor was actually trying to save you the cost of repair by recommending your vehicle be taken to the Nissan dealership. Since your vehicle is a Nissan product and not an INFINITI product, only the manufacturer would be able to provide warranty coverage. It does sound like you were able to speak with a manager at Nissan and will have it looked at this week.

September 16, 2019

Great job. I was pleased with the service provided on my Infiniti. I was warmly greeted in a professional manner. Scott explained the work that was being perform More

by SAMANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
Sep 16, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great Review! We appreciate that Scott was able to assist you in every way! We value you as a loyal client and look forward to serving you for many years!

September 15, 2019

Will Drake made our visit the best car buying experience! Upon arrival, we were greeted promptly and the front desk person was very polite. Will Drake, our sales person, introduced himself and carried himse More

by Hai Bui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Drake, David Hunt, Doug Lechnar
Sep 16, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great Review and Congratulations on your QX80! We are Very Grateful to hear this was your Best Car Buying Experience. We strive to provide Truly Exceptional Service and that is something Will Drake does well. Welcome to the Kraft INFINITI of Tallahassee Family!

September 13, 2019

Car buying made easy! I wish I could give Will Drake more than 5 stars. He is THE BEST! He was polite, patient, knew the inventory, and never pressured me. He is a major a More

by cecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Drake, Janice Gibson, Scott Futch, Josh Roqueplot
Sep 16, 2019 -

INFINITI of Tallahassee responded

Congratulations on your Q50 and Thank you So Much for the Great Review! Will Drake always Goes Above and Beyond for his clients, which we are Very Grateful!

...
10
...