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INFINITI of Tallahassee

Tallahasee, FL

4.5
293 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 293 reviews

December 15, 2024

We had an excellent experience when we bought our SUV through ED Baker & it continued after purchase too More

by charlieannette732
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Baker
December 13, 2024

Ed Baker was great. He got us a great deal and remembered us when we came in for a checkup More

by Stbell5212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

We purchased our Infinity QX60 from Ed Baker. He was extremely knowledgeable about the car. The main thing I liked about Ed was his patience with us as we were trying to make up our minds which v More

by gacookie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

We had a completely smooth process buying a new Infinity from Ed Baker. He was knowledgeable, professional and genuinely interested in helping us find the perfect vehicle. And the financing process (Cody More

by CarlaD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Ed has been a fantastic sales associate. He has gone out of his way to help. He listened to what I said and showed me the exact truck I was looking for. I will be back and will recommend More

by Dan
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

I purchased my new QX80 from Ed Baker. Being from out of town, he made the process very easy. He communicated clearly what I needed to do and had the paperwork ready before I arrived in to More

by A Hendley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I have worked with Ed Baker twice now! He always goes above and beyond to make sure our car buying experience is first class! I will definitely be back to see him in the future! More

by tara.r.purvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Buyer Beware. .. I purchased a certified 2017 Infiniti QX60 from this dealership. The paint has started to flake and peel off. I took it to a local paint shop and t More

by wekeesee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

INFINITI of Tallahassee responded

We take any client concerns seriously and will always try to find a way to assist. If something is manufacturer related we request assistance from them as an option. We do not have record of anyone by the name of "wekeesee". We also are unfamiliar with this concern from any of our clients. We encourage any concerns be directed to the Service Manager, Debbi McLanahan 850-576-6171.

Sep 24, 2024 -

wekeesee responded

Debbi McLanahan did respond from Kraft Infiniti. She tried to get to paint issued resolved with a contact that she had to no avail. She stated that I need to complain to corporate. I sent a email to both Chris and Paul Kraft over 1 month ago. They still have not bother to respond. So don't believe their commercials about being part of the Kraft family, it is only xx. Once they have your money that's all they care about. The estimate to have the roof of my 2017 QX60 stripped and repainted correctly is $1900.00. JUST BEWARE, if you do decide to purchase a vehicle from them. I will never purchase anything ever again from this dealership.

May 22, 2024

We had the most wonderful buying experience this week at Kraft Infiniti! Ed Baker was so great to work with! He listened to our needs, gave us several options to choose from and then spent a lot of qu More

by Kay and Rob Olin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Kraft 5 Star
Jul 03, 2024 -

INFINITI of Tallahassee responded

Ed and Cody do their best to treat everyone like family and I appreciate you taking the time to acknowledge their efforts. Congratulations on your new QX50 Sport. It's a beaut!

April 18, 2024

Ed Baker in Infiniti sales is the best. The service department is great and very responsive and helps out each time we have our SUVs serviced. Top notch! More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

INFINITI of Tallahassee responded

Thank you for the kind words and the 5 star review! We look forward to the opportunity to serve again!

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