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INFINITI of Syracuse

Syracuse, NY

Overview
Reviews
Vehicles
4.5
30 Reviews
Call Dealership (315) 471-3979

736 W Genesee St

Syracuse, NY

13204

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Showing 30 reviews

June 15, 2023

Beautiful dealership, and friendly staff. This most recent visit was missing the little extras that I had received during past visits (complimentary car wash, and personalized advice from th More

by dcapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 23, 2023 -

INFINITI of Syracuse responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! -Alyssa, Internet Sales & Marketing Manager

April 21, 2023

I made an appointment to have my car serviced. It took 3 week to get my car in. I took the day off of work, drove an hour and half to the dealership, got the dealership and they didn't have the pa More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I wish I got the name...
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April 11, 2023

Upon stepping into Lowery dealership was treated with professionalism, kindness, and patience. Truly, making Lowery Infiniti a branding to be emulated via Auto Industry. Zinc LaDouce, Auburn, NY More

by zilado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave dwyer, Leon Z., Dan L., and John the Mgr.
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Jun 22, 2023 -

INFINITI of Syracuse responded

Mr. LaDouce, thank you so much for your incredibly kind 5-star review! We truly appreciate your patronage and being apart of the Lowery Bros. family. We wish you many miles of safe travels and look forward to continuing our relationship with you and your family! Thanks again! -Alyssa, Internet Sales & Marketing Manager

March 29, 2023

I have leased or had vehicles services by the dealership for nearly 15 years. I every instance I found the services and service employees to be excellent, courteous, efficient and complete. I offer my More

by fjmesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEVERAL
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Apr 02, 2023 -

INFINITI of Syracuse responded

Frederick thank you for this 5-Star review! We truly appreciate your loyalty to our dealership and look forward to continuing our relationship. Your wonderful rating and feedback is essential to our dealership, thank again and we wish you many miles of safe travels in your new INFINITI! -Alyssa, Internet Sales & Marketing Manager

March 27, 2023

Very good service, everyone was helpful and treated me very professional. My QX60 is running great. Thank you Robert Owen for your service assistance. More

by sweetgrass113@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Owen
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Mar 30, 2023 -

INFINITI of Syracuse responded

Hi Sweetgrass113@yahoo.com, thank you so much for your positive comments about Infiniti Of Syracuse! Robert strives to provide excellent service with every visit and we look forward to seeing you again. -Alyssa, Internet Sales & Marketing Manager

March 21, 2023

Phenomenal customer service interactions with every member of the Infiniti of Syracuse Team, in particular Leon (Finance), Paul (Sales) and Dave (Technology). More

by pto723
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon, Paul and Dave
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Mar 30, 2023 -

INFINITI of Syracuse responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Syracuse! We look forward to seeing you again, and wish you many miles of safe travels. -Alyssa, Internet Sales & Marketing Manager

March 20, 2023

From start to finish my experience was excellent. Would highly recommend doing business at Infiniti of Syracuse! More

by Mike Beauvais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lowery, Leon Zurro, Paul Weller, Sam Roan, David Dwyer
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Mar 30, 2023 -

INFINITI of Syracuse responded

Mike thank you so much for taking the time to leave us the 5-Star review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership. Thanks again, and we wish you many miles of safe travels! -Alyssa, Internet Sales & Marketing Manager

February 02, 2023

Amazing job! They all did a superb job! I would recommend to every one! The only place to go More

by Jodi.salamida
Recommend Dealer
Yes
Employees Worked With
Paul well
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Feb 08, 2023 -

INFINITI of Syracuse responded

Jodi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Syracuse! Thank you for this 5-Star review and we look forward to servicing your New INFINITI. We wish you many miles of safe travels! -Alyssa White; Internet Sales & Marketing Manager

January 29, 2023

Casey was helpful. Addressed my schedule needs. Kept me informed. Wonderful experience. Would recommend in the future More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Feb 08, 2023 -

INFINITI of Syracuse responded

Thank you for your 5-Star Review Bob! We truly appreciate your business and strive to provide an excellent experience with every visit. We look forward to seeing you again in the future, and thank you again!

January 23, 2023

A bit of a drive for car maintenance but worth it. Very responsive and customer friendly. More

by pcollins0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Feb 08, 2023 -

INFINITI of Syracuse responded

Thank you for taking the time to leave us this review! We truly appreciate your feedback and provide the best customer service with every visit! Thanks again, and we wish you many miles of safe travels!

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