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INFINITI of South Mississippi

D'Iberville, MS

Overview
Reviews
4.8
659 Reviews
Call Dealership (228) 641-0400
View Awards

11779 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 659 reviews

November 15, 2023

Professional, easy to work with, accommodating and fair. It was one of the best car buying experiences we have had. More

by Diane Fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Robert Yelle
Report | Print
Nov 16, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

The buying experience with Lee Baker, was the most impressive I’ve ever seen with my car buying experience. He was kind he was cool, collective, and just knew his stuff. He definitely made it easy! T More

by Nolajt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Baker, Bryan Aust
Report | Print
Nov 16, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that Lee and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

November 13, 2023

The experience was very pleasant. Straight forward with the process, no haggling since both parties were in agreement with the trade and new vehicle purchase. More

by smrose72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Baker
Report | Print
Nov 16, 2023 -

INFINITI of South Mississippi responded

Congratulations! It is wonderful to hear that our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

November 06, 2023

Hands down the worst customer service interaction I have ever experienced! I was prepared to make a deal and leave that night with a new car. However, because Lee lacks basic customer service skills, his ru More

by Keith
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Lee Baker, Robert Yelle
Report | Print
Nov 15, 2023 -

INFINITI of South Mississippi responded

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet the high standards of customer service we strive to provide. It's important to us that every customer feels valued and supported throughout their car-buying journey. We're glad to hear you were able to find a vehicle that suits your needs, even if it wasn't with us this time. We are always looking for ways to improve, and your input is invaluable in that process. We hope to have the opportunity in the future to demonstrate the level of service we are committed to providing. Thanks again for your review. Sincerely, Ray Brandt Auto Group

November 02, 2023

It was a decent experience. .Robert was great; had amazing customer service. It just took way longer than expected. I was there 6 hours for oil change and tire rotation. Even tho More

by FOWLERGYRL_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Robert Yelle, Kerri Thompson
Report | Print
Nov 06, 2023 -

INFINITI of South Mississippi responded

Thank you for taking the time to share your feedback with us! We're pleased to hear that Robert provided you with great customer service — he is indeed an important member of our team. However, we apologize for the longer-than-expected wait time you experienced for your oil change and tire rotation. We understand how valuable your time is, and we strive to complete all services as efficiently as possible without compromising quality. Your experience gives us an important cue to review our processes and make necessary improvements. We appreciate your patience and hope to provide a more timely service on your next visit. Thank you for your understanding, and we look forward to the opportunity to serve you better in the future. Sincerely, Ray Brandt Auto Group

October 25, 2023

They were prompt, courteous and helpful. I will recommend their service to my friends Thank you! More

by B. Holder
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson, Kerri Thompson
Report | Print
Oct 30, 2023 -

INFINITI of South Mississippi responded

We're genuinely pleased to hear that our team was able to provide you with prompt and courteous assistance! Word-of-mouth recommendations from our valued customers, like you, mean the world to us. Your positive feedback is a testament to our dedication to excellent service. Thank you for choosing us and for spreading the good word among your friends. We're here anytime you need us, and we look forward to continuing to serve you in the future. Safe travels and take care! Ray Brandt Auto Group #WeMakeItEasy

October 24, 2023

Great dealership. Never had any issues with them. They’re a pleasure to work with. More

by AUNTJENNY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Report | Print
Oct 27, 2023 -

INFINITI of South Mississippi responded

We're truly grateful for your positive feedback! It's always our goal to create a smooth and enjoyable experience for our valued customers like you. Knowing that you've had consistently positive interactions with our team is music to our ears. Thank you for choosing INFINITI of South Mississippi for your automotive needs. We look forward to continuing our pleasant relationship and assisting you in the future. Safe travels! Ray Brandt Auto Group #WeMakeItEasy

October 21, 2023

Very pleasant and friendly atmosphere. No pressure to purchase or rush to make a decision. Answered all questions promptly. A very nice experience More

by bwsloan58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Aust, Robert Yelle
Report | Print
Oct 27, 2023 -

INFINITI of South Mississippi responded

Thank you for your positive feedback! We're so glad that you found our car-buying process at INFINITI of South Mississippi to be an enjoyable and worry-free experience. Our primary aim is to ensure our customers feel comfortable and empowered in their decision-making, so it's wonderful to hear that you appreciated our no-pressure approach. Your satisfaction is our top priority, and we hope to assist you again with any future vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

October 20, 2023

Excellent service. Great communication between dealer and myself to let me know what needed to be done and when it was finished More

by KATJAK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Report | Print
Oct 24, 2023 -

INFINITI of South Mississippi responded

Thank you for taking the time to leave us a review. We're very glad to hear that our team was able to assist you effectively and did a great job communicating with you. It's always our goal to provide exceptional service to our customers. We're grateful for your positive feedback and for your trust in our dealership. We appreciate your business and look forward to serving any future automotive needs you might have. Thanks for choosing INFINITI of South Mississippi! Ray Brandt Auto Group #WeMakeItEasy

October 18, 2023

I took my car for my tires to be rotated and they didn’t reset gauge in my car. More

by greggipson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Thompson
Report | Print
Oct 19, 2023 -

INFINITI of South Mississippi responded

Thank you for taking the time to share your experiences with us. We appreciate your feedback and apologize for missing the gauge reset after the tire rotation. It's crucial details like these that help us improve our services for the future. Please contact the dealership directly if there is anything we can assist you with; we are always here to help and provide assistance when needed. We value your business and appreciate you choosing INFINITI of South Mississippi for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

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