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INFINITI of South Mississippi

D'Iberville, MS

4.8
654 Reviews

11779 Bobby Eleuterius Blvd

D'Iberville, MS

39540

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Showing 654 reviews

February 09, 2021

This was my first time to buy an Infiniti vehicle and Jeremy and Damon made my purchasing experience a pleasure. They were very nice, professional and made the process so easy. I cannot say enough good t More

by LBPICARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Bryan Aust, Damon McGrew
Feb 10, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your sales experience with us. We are so glad to hear that Jeremy and Damon were able to make your visit with us an exceptional one. We look forward to assisting you with all your vehicle needs. Congratulations and thank you for choosing INFINITI of South Mississippi!

February 07, 2021

Paul was excellent! He was very knowledgeable and forthright, and not at all pushy. We can’t recommend him highly enough and will see him again the next time we need a car! More

by michcoker
Recommend Dealer
Yes
Employees Worked With
Paul O'Bannon
Feb 23, 2021 -

INFINITI of South Mississippi responded

Congratulations and Welcome to the Ray Brandt Family! We are happy to hear that Paul was able to make your experience with us an easy one. We look forward to continuing to assist you with all your vehicle needs. Thank you for choosing INFINITI of South Mississippi! #WeMakeItEasy

February 05, 2021

Mike, in the Service department went out of his way to help with contacting our warranty company and establish the claim for us. Definitely more than expected! More

by THISGUYJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse
Feb 24, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Mike took great care of your and your vehicle during your visit. We look forward to continuing to assist you with all your vehicle needs!

February 05, 2021

Good service, but have yet to get a price quote on the paint pen that I asked for twice. Thank you. Na na na na More

by DWANAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse, Ben Thacker
February 03, 2021

It always takes so long for a simple oil change. There was only one car in front of me and it took an hour and a half! More

by PPRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Thacker
February 03, 2021

My buying experience with the two individuals was professional and exceptional. I will definitely be back when I’m ready to make other purchases. They made my experience easy More

by Walter.turner39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker
Feb 24, 2021 -

INFINITI of South Mississippi responded

Congratulations and thank you for choosing INFINITI of South Mississippi. We are glad to hear that Lee and Jeremy were able to make your visit with us an exceptional one. We look forward to assisting you with all your vehicle needs! #WeMakeItEasy

January 29, 2021

Today I was very satisfied with the professionalism and How quickly my issues were resolved thank you to the manager of the service department for making a very easy today at infinity infinity is a superio More

by MATTHEW88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crouse
Jan 29, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience! We are glad to hear that our Team was able to take great care of you and your vehicle during your visit with us.

January 29, 2021

This is a very small dealership, that is not equipped for heavy volume. If you need something done sooner than later, I suggest going elsewhere. I can’t rate the quality of work adequately because they could More

by KIMAFRANKLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Crouse, Ben Thacker
Jan 29, 2021 -

INFINITI of South Mississippi responded

Hi Kim! We want to resolve this for you just as much as you do. In order for us to best serve you the vehicle must be malfunctioning at the time it is being tested. If your codes are cleared, our system will not be able detect the malfunction. We are always happy to help!!

Jan 30, 2021 -

KIMAFRANKLIN responded

My issue was the lack of customer service. You can’t tell me when I can have the car fixed, parts at your location are so backed up that I can’t get into a loaner vehicle until an undetermined date, there’s no resolution being set for me. I called the Mobile location and they were much more accommodating from the first initial phone call. I understand things take time but make sure your customer feels valued in the process.

January 28, 2021

The dealership is great. I come from ocean Springs ms. Going to the Infiniti dealership is always very professional and I Value that a lot! Once COVID is no longer a problem, I hope we can get a courte More

by FURCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Thacker
Jan 28, 2021 -

INFINITI of South Mississippi responded

Thank you for sharing your service experience with us. We appreciate your kind words about our Team!

January 26, 2021

Jeremy and Lee you guys made my purchasing experience great... I will definitely refer and will be back for future purchases. The professionalism and customer service shown was awesome. More

by Walter.turner39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Odom, Lee Baker
Feb 24, 2021 -

INFINITI of South Mississippi responded

Congratulations and thank you for choosing INFINITI of South Mississippi. We are glad to hear that Lee and Jeremy were able to make your visit with us an exceptional one. We look forward to assisting you with all your vehicle needs! #WeMakeItEasy

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