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INFINITI of South Mississippi
D'Iberville, MS
654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 24, 2021
Staff who helped me was knowledgeable and courteous. I would recommend them to anyone who is the market for an Infiniti. Look forward to doing business again. would recommend them to anyone who is the market for an Infiniti. Look forward to doing business again. More
by SIMMONSC68
Verified CustomerEmployees Worked With
Mike Crouse
Helpful February 19, 2021
They were very Unorganized and unprofessional- Mike was not apologetic at all, and had the “could care less” attitude when he called to let me know they didn’t have any parts to fix my car when they knew e not apologetic at all, and had the “could care less” attitude when he called to let me know they didn’t have any parts to fix my car when they knew exactly what I was bringing my car in for. They could have at least drove it through the car wash or vacuumed it but their laziness and unprofessionalism showed- will not be wasting my time taking my car up there again More
by H289
Employees Worked With
Mike Crouse
February 18, 2021
What we thought was a simple problem on our 2018 Infiniti turned out to be serious. The service manager and his guys took care of the problem with as little cost to us as possible. We are so grateful for t turned out to be serious. The service manager and his guys took care of the problem with as little cost to us as possible. We are so grateful for their consideration and effort. They are no. 1 with us. More
by EGEHRMANN
Employees Worked With
Mike Crouse
February 17, 2021
Lee Baker is both efficient and friendly to deal with. His attention to detail and to my goals made this purchase a pleasant and successful one. I would definitely purchase from Infiniti again. His attention to detail and to my goals made this purchase a pleasant and successful one. I would definitely purchase from Infiniti again. More
by SUSAN32
Employees Worked With
Jeremy Odom, Lee Baker
February 17, 2021
Thank you for loaner while working on recall. I appreciate all that you do. Your service staff is very friendly. My only comment was I would have liked a call you were closing early due to impendin appreciate all that you do. Your service staff is very friendly. My only comment was I would have liked a call you were closing early due to impending ice storm/weather. More
by DBREWER5
Employees Worked With
Mike Crouse, Ben Thacker
February 13, 2021
Our experience with everyone at this dealership was wonderful. Jeremy and Damon answered all our questions. They made buying a new vehicle a joyful experience!! wonderful. Jeremy and Damon answered all our questions. They made buying a new vehicle a joyful experience!! More
by WScretch
Employees Worked With
Jeremy Odom, Damon McGrew
February 12, 2021
They had my Car over 30 days and gave it back exactly the same.Mike is horrible to deal with. They give you the run around and make excuses. I escalated this to Infiniti corporate office we’ll see if they st same.Mike is horrible to deal with. They give you the run around and make excuses. I escalated this to Infiniti corporate office we’ll see if they stand behind their cerified warranty . When you have incompetent people in charge what would you expect. If you’re doing more than an oil change go somewhere else well worth the drive More
by Never going there
Employees Worked With
Mike Crouse, Ben Thacker
February 11, 2021
Great! Great communication with Ben, he was able to get us in and out of there quickly. It is a little flustering when you drive a high-end luxury vehicle and there are never any rentals available fortunat us in and out of there quickly. It is a little flustering when you drive a high-end luxury vehicle and there are never any rentals available fortunately they were able to take care of the problem quickly this time. More
by SAMMIED82
Employees Worked With
Ben Thacker
February 09, 2021
Friendly. Nice facility. Open about what is needed. Comfortable chairs. Nice TV. Didn’t make me wait longer than necessary. Otis a teal challenge to find the dealership and then find the way out. Comfortable chairs. Nice TV. Didn’t make me wait longer than necessary. Otis a teal challenge to find the dealership and then find the way out. More
by Kvoigts
Employees Worked With
Mike Crouse
