INFINITI of South Mississippi

The customer service is phenomenal. I wouldn’t go anywhere else. Thanks to Mr Ben Thacker. anywhere else. Thanks to Mr Ben Thacker. More

Great job Great job Great job Great job Great job Great job Great job Great job job Great job Great job More

Always friendly and willing to help. Always prompt in responding to my request. Would purchase my next vehicle from them responding to my request. Would purchase my next vehicle from them More

They went above and beyond to meet us late in the day. Lee was a huge help and put us at ease with our decision. We cannot recommend him enough! Lee was a huge help and put us at ease with our decision. We cannot recommend him enough! More

The service department always gets me in when I need my vehicle serviced. Ben is excellent vehicle serviced. Ben is excellent More

Excellent service ! extremely accommodating and very efficient! I do miss that they can't wash and clean the cars anymore because of COVID Overall completely satisfied efficient! I do miss that they can't wash and clean the cars anymore because of COVID Overall completely satisfied More

The customer service provided was not what was promised when I purchased my vehicle. Every service visit gets worse. My problem was not fixed. I was told they “couldn’t find the problem” and to just monit when I purchased my vehicle. Every service visit gets worse. My problem was not fixed. I was told they “couldn’t find the problem” and to just monitor it. Loaner cars are never available. My Infiniti is currently for sale and I will never do business with Infiniti again. More

I came in after Hurricane Ida and on a time crunch. My car’s problem was diagnosed and fixed that day, which was important. car’s problem was diagnosed and fixed that day, which was important. More

I’m not good with names but, I think the Service manager’s name was Mike. I let him know that I was a long ways from home with my kids and was concerned about getting stranded on the road after my c manager’s name was Mike. I let him know that I was a long ways from home with my kids and was concerned about getting stranded on the road after my check engine light came on. Mike brought me into his office and explained what was diagnosed and the cost to fix it. I greatly appreciated the honesty and fair cost of the services rendered. With that level of comfort, I asked if there were any services due, and I had my oil changed and tires rotated. It was Saturday and I knew if I didn’t get the issue taken care of that day, the rest of my trip and making it back home by Monday to get the kids to school and wife back to work would have been in jeopardy. Mike corrected the incorrect information after scanning the vin bar code and provided a complementary vehicle wash. I greatly appreciated Mike’s and Infiniti/So Mississippi knowledge and level of professionalism. Thanks again for a great experience! SGT T. More

Excellent customer service. No issue with scheduling appointment or changing appointment. Speedy service will visit again appointment or changing appointment. Speedy service will visit again More