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INFINITI of South Bay - Service Center

Torrance, CA

4.4
1,461 Reviews

1,461 Reviews of INFINITI of South Bay - Service Center

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March 22, 2020

A great reliable place. staff is very friendly and punctual. Service can be pricy but worth it. I do recommend those with mayor problems to come and check it out!!! Other than that its a 5 from me😊 More

by BIOWNEROS68
Recommend Dealer
Yes
Employees Worked With
Sarah, Kazemi
Apr 08, 2020 -

INFINITI of South Bay responded

We appreciate your 5 star rating here at Infiniti of South Bay! Being a reliable and punctual place to get service is something we strive for all of our customers daily! Thank you so much and come back to see us! Sincerely, Greg Serrano Infiniti of South Bay Service Manager

March 17, 2020

Thank you so much for Everything. The service was superb. I saved a lot of money by using the coupons. Candice is a Jewel. Keep up the Excellent Work!🙂🙏🏾🌷 More

by LDORN97273
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Apr 08, 2020 -

INFINITI of South Bay responded

Thank you so much for visiting us at Infiniti of South Bay! We appreciate your 5 star review and for letting us know about the superb service you experienced! Come back to see us! Sincerely, Greg Serrano Infiniti of South Bay Service Manager

March 12, 2020

Very efficient, friendly and conscious of my time. Kept me updated on repair status and recommended repairs. Great coffee! Candice Rioxas is an excellent service advisor. More

by MZBROWNINLA
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Mar 16, 2020 -

INFINITI of South Bay responded

Wow! Thank you for giving us this 5-star review of your experience here at INFINITY of South bay. Candice is one of the best at her profession, and she will be exited to hear about your kind words. We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. -Greg S. Service Manager

March 11, 2020

Always exelent service, a lot of employees very helpful,I went for service and Wilson was very friendly and helpful and he fix my problem More

by azaliareveles_87
Recommend Dealer
Yes
Employees Worked With
Maria Rosales, Wilson Chihuahua, Lucia Calzada
Mar 16, 2020 -

INFINITI of South Bay responded

We're happy you found our staff to be so supportive during your experience here at INFINITY of South bay. We strive to provide excellent customer service, and we're glad that this was the case for you! We sincerely value your business and look forward to your next visit! Take care! -Greg S. Service Manager

March 08, 2020

Candice greets you with a warm smile, always helpful with suggestions on my car service needs, what’s urgent or can wait for the next servicing. More

by TYBURTON59
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Mar 10, 2020 -

INFINITI of South Bay responded

We always strive to provide the utmost in customer service and quality, it makes us happy to know that you feel you experienced these values first hand. Candice will be happy to hear about your review and the five stars you rated us. We thank you for choosing to service your vehicle at INFINITI of South Bay. Be sure to check back for savings, updates, and more. -Greg S. Service Manager

March 06, 2020

Greg lives by dishonesty Integrity and ethical aren’t Greg lives by dishonesty Integrity and ethical aren’t part of their business practice . Purchased 2 vehicles over 100K would never buy Infiniti agai More

by Shervin
Recommend Dealer
No
Employees Worked With
George Keriakes
Mar 12, 2020 -

INFINITI of South Bay responded

Please contact us at 310-325-5555 so that we can learn more about your experience. We have never had a sales associate with the name Greg. In addition, we do not sell vehicles with the mileage you mention. If we ever take-in such units on trade, then they go straight to auction. Might you possibly be referring to another dealership? Thank you. Russ Roshandel, General Sales Manager

March 05, 2020

They are always pleasant and courteous when I go in for service, I have trusted my car to their excellent mechanics since 2004. Thank you. More

by LINDAMAKOWSKI
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Mar 09, 2020 -

INFINITI of South Bay responded

We are delighted to read reviews like yours! Thank you for your continued loyalty to our team here at INFINITY of South Bay. It means a great deal to us that we have earned your business over all these years.

March 04, 2020

This particular service went well after multiple conversations with service personnel and attempts at appointments which were never recorded on the books. The loaner car I received drove well, but i More

by SHERI.TEMPLIN
Recommend Dealer
Yes
Employees Worked With
I don't remember the other woman's name, Candice Roxas, Wilson Chihuahua
Mar 09, 2020 -

INFINITI of South Bay responded

The team at INFINITI of South Bay cares greatly about your vehicle and strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. I would be happy to personally assist you with any vehicle concerns. Please feel free to contact me anytime at (310)325-5555 -Gregg Serrano Service Manager.

March 04, 2020

All of the staff with whom I've had the privilege to interact with has been both professional and courteous. I purchased my formally leased Infiniti through your dealership seamlessly. I will very lik More

by JROSE7
Recommend Dealer
Yes
Employees Worked With
Kas Yeganeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Roxas, Ever Villalobos
Mar 09, 2020 -

INFINITI of South Bay responded

It's wonderful to know that your latest car leasing experience was pleasant, and that your needs and expectations were met! We appreciate your confidence in our dealership, and it's our pleasure to continue to work with you in the future. Be sure to check back here at INFINITI of South Bay for savings, updates, and more. -Rusell R. General Sales Manager

March 04, 2020

Your Service consultants Wilson Chihuahua and Ever Villalobos are amazing. They are professional, personable and always make me feel like i am in good hands. They have set the standard on what type o More

by KBRAME14
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ever Villalobos, Wilson Chihuahua
Mar 06, 2020 -

INFINITI of South Bay responded

It's great to read reviews like yours - we appreciate your feedback! Wilson and Ever will be happy to hear about your review and the five stars you rated us. We thank you for choosing to service your vehicle at INFINITI of South Bay. We hope that you continue to enjoy every mile in your car! Have a wonderful weekend!

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