INFINITI of South Bay

Kind, Fast, Informative , The staff was kind and very informative in letting me know what was going on. The wait time was pretty impressive. Overall a great experience. informative in letting me know what was going on. The wait time was pretty impressive. Overall a great experience. More

They kept me informed it's just that they informed me that I needed a new key battery exploded they said and it would cost me over 500 to get new one when I was already spending over 500 I could have got that I needed a new key battery exploded they said and it would cost me over 500 to get new one when I was already spending over 500 I could have gotten the key but to pay for them to set it up too when I'm already spending over 500 was disappointing especially when you have been such a loyal customer for years that should have been complementary that would have been a happy customer who wouldn't mind coming back over and over again More

Claudius and very knowledgeable. The video message was very helpful in showing what's going on under the car. The video message was very helpful in showing what's going on under the car. More

The Staff is friendly. The waiting room is nice and clean. The bathroom was clean. The complimentary coffee and tea is a nice touch. I appreciate the complimentary Wi-Fi. The waiting room is nice and clean. The bathroom was clean. The complimentary coffee and tea is a nice touch. I appreciate the complimentary Wi-Fi. More

Edson is great. He takes care of me and makes sure my vehicle is properly looked after. He takes care of me and makes sure my vehicle is properly looked after. More

Excellent service. Jaime explained my car issues clearly and car was repaired on time. He provided great customer service. I would definitely come back. Jaime explained my car issues clearly and car was repaired on time. He provided great customer service. I would definitely come back. More

I had an excellent experience working with Jamie, my service advisor. He was professional, helpful, and attentive throughout the entire process. He made sure my questions were answered and kept me infor service advisor. He was professional, helpful, and attentive throughout the entire process. He made sure my questions were answered and kept me informed every step of the way. Jamie went above and beyond to provide outstanding customer service. I highly recommend him to anyone looking for a great service experience! More

I had an excellent experience working with Jamie, my service advisor. He was professional, helpful, and attentive throughout the entire process. He made sure my questions were answered and kept me infor service advisor. He was professional, helpful, and attentive throughout the entire process. He made sure my questions were answered and kept me informed every step of the way. Jamie went above and beyond to provide outstanding customer service. I highly recommend him to anyone looking for a great service experience! More

Excellent , professional, courteous. Kind and caring to the customer! Top of the rating scale! Kind and caring to the customer! Top of the rating scale! More

Knowledgeable crew. They had to wait for a party, but they took of the problem in an expedited manner. They had to wait for a party, but they took of the problem in an expedited manner. More