Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of South Atlanta
Union City, GA
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 281 reviews
November 28, 2017
Customer Experience I have been an owner/driver of several Infiniti vehicles since 2004. Infinity South Atlanta’s service department has provided quality maintenance serv I have been an owner/driver of several Infiniti vehicles since 2004. Infinity South Atlanta’s service department has provided quality maintenance service over the years, which supports my brand loyalty. In my recent service visit, I had a conversation with Edward (sales) and he thoroughly explained the upgrade features on the new model releases. I wasn’t in the market to upgrade, but his presentation, knowledge of the new model features, financing option etc. has given strong considerations to my next purchase. Non pressured sales team approach is consistent to the luxury brand and adds to the elite customer experience. More
by Loyal2004
Employees Worked With
Edward Hines
September 20, 2017
RE: "Be very careful about used car quality and what your to I received a response from the dealership to call the sales manager, Mr. Flannagan, about the car being in an accident and never being told by the dea I received a response from the dealership to call the sales manager, Mr. Flannagan, about the car being in an accident and never being told by the dealer that it was...His response to me was that it "Still does not show in Car Fax to have been in an accident." That's the point, any respectable dealership would know and the trade in value would have that accounted for in the offer price. My advise to any potential car buyer in Atlanta: AVOID THIS INFINITI DEALER!! More
by Honestly??
Employees Worked With
Ken Flannigan
August 30, 2017
Unexpected and over the top Service 6/2017 Carson went above & beyond for me. Delivering specific information that made repair easy and affordable. Couldn't have done any better! Thank 6/2017 Carson went above & beyond for me. Delivering specific information that made repair easy and affordable. Couldn't have done any better! Thank you! More
by DENISE R AVERY
Employees Worked With
Carson Gaither
July 15, 2017
Absolutely Awesome Customer Sevice! Khadija & Lakisha created the best car buying experience I've ever known. They're the friendliness, most thoughtful, and most professional sales team Khadija & Lakisha created the best car buying experience I've ever known. They're the friendliness, most thoughtful, and most professional sales team in the business. They made me feel comfortable as soon as I entered the facility. I was able to purchase exactly the vehicle I desired with no hassle thanks to them. I plan to be a long-term customer at Infiniti of South Atlanta as long as they're around! Thank you very much ladies! Job well done! More
by T Glover
Employees Worked With
Lakisha Johnson, Khadija Florence
March 23, 2017
Awesome Experience. Best Ever. I've owned almost every luxury brand. Infinity is now my favorite. Infinity of South Atlanta was amazing. David Watts is terrific GM. Their airport I've owned almost every luxury brand. Infinity is now my favorite. Infinity of South Atlanta was amazing. David Watts is terrific GM. Their airport pickup service is simply unbelievable. More
by Mattcnewnan
Employees Worked With
Ken Flannigan, David Watts, David Watts
March 23, 2017
Fantastic and thorough! I came in expecting the same old sales pitch and slick games, but they proved me wrong. Joey Couch was fantastic! He showed me around and was a true g I came in expecting the same old sales pitch and slick games, but they proved me wrong. Joey Couch was fantastic! He showed me around and was a true guide. Not "salesy" at all! More
by tashybiles
Employees Worked With
Joey Couch
March 23, 2017
Best Dealership in Atlanta! Definitely recommend, hands down! Great variety and Joey was awesome. I'll be in to see him for my car and will go nowhere else. Best around! Definitely recommend, hands down! Great variety and Joey was awesome. I'll be in to see him for my car and will go nowhere else. Best around! More
by Mkinley
Employees Worked With
Joey Couch
March 15, 2017
Gary Dennis was fabulous! Gary walked us through the entire process. We found exactly the car we were looking for in the price range we needed. They have a new loyal customer! Gary walked us through the entire process. We found exactly the car we were looking for in the price range we needed. They have a new loyal customer!! More
by Infinitely happy!
Employees Worked With
Gary Dennis
February 15, 2017
Complete overrated, Used car manager is always out Although I had a good experience with my salesman and the new car manager, the positive experience stopped there. I needed to talk with the used car m Although I had a good experience with my salesman and the new car manager, the positive experience stopped there. I needed to talk with the used car manager, Johnny Hamer who did not return repeated telephone calls even when I asked the salesman and new car manager to ask him to call me. I would recommend anyone buying a car from this operation to check every detail of the car before signing anything. The do not stand behind their product and as soon as your money has been pocketed, you should not expect any service at all. The single star I gave as a rating is not deserved, but was necessary to open this page. I did try to contact the General Manager, David Watts, but he was "out" and I gave up dealing with this organization at this point. If you are interested in a Hyundai, it would be best to go to a Hyundai dealer. More
by Ron Wallace
Employees Worked With
Anthony, Ken Flannigan, Johnny Hamer
January 18, 2017
Best Dealer Experience Ever We started looking at Infiniti of South Atlanta over a year ago. We didn't want to make such a big investment without a lot of homework. We drove a nu We started looking at Infiniti of South Atlanta over a year ago. We didn't want to make such a big investment without a lot of homework. We drove a number of different luxury SUVs from a variety of dealers. We kept going back to Infiniti of South Atlanta. We never felt any pressure there. Their employees are first class. We never intended to buy a new vehicle, but our salesman, Anthony Smith, working with General Manager, David Watts, were able to put together a deal for us on a 2017 QX80 that made sense for us. They found a vehicle that had all the features we wanted. We also appreciate the fact that Infiniti of South Atlanta supports our local area, through donations and sponsorships, and is involved in our community. We are loving our new QX80, and highly recommend Infiniti of South Atlanta! More
by RockhavenW
Employees Worked With
Anthony L. Smith, Sales Consultant, Lakisha Johnson, David Watts
