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INFINITI of South Atlanta

Union City, GA

4.6
281 Reviews

4201 Jonesboro Road

Union City, GA

30291

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Showing 281 reviews

July 29, 2019

Always have an awesome experience here Thomas my service rep and Stacy my Service tech always give me excellent service and are very friendly. The information they give me on my vehicles ar More

by Bo1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Burnette, Avery Anderson
April 05, 2019

Service The service manager and staff did an excellent job. I would recommend this dealership to friends and family. They were very helpful and patient answer More

by Dorothy,73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. manager and staff
March 27, 2019

Disappointed in the service department I went to have my car service and spent $478.00, upon receiving my cash out receipt I noticed on there a car wash and Vacuum . My car was not wash or More

by Baby girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not for sure of the person name
March 02, 2019

Always comfortable with the Atmosphere, Employees. My Service Advisor Dane Jones was very clear with the explanation on what needed to be done to my vehicle. He's a new advisor, I like his style, I li More

by Reasons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Jones
February 07, 2019

Disrespected vehicle still not repaired I have taken my car to Infiniti south Atlanta 3 times for the same issue. No tedult as of yet. I took car back today 2/6/2019. Thomas is the service More

by Glo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
January 12, 2019

Great Service I came in for a oil change and they wash my vehicle the customer services was great I have never had a problem with Infiniti South their always courte More

by sunshine92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Burned
October 28, 2018

Oil change took 3 hours...no consideration fcustomer. Went in for a oil change and it took 3 hours...No respect for the customer time...Last time I had made an appointment and that took over two hours...I More

by MyMyGodisgr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Was not introduced by the person who serviced me
Oct 29, 2018 -

INFINITI of South Atlanta responded

We appreciate you taking the time to review our dealership. We are very sorry to hear of your visit and apologize for any inconvenience or miscommunication you experienced. We'd like the opportunity to speak with you further in hopes of learning more of where you feel we can improve upon, as well as, see if we can turn this around for you. If you are open to discussing, please contact our Service Manager, Ed Halecki at 770-774-9151.

October 15, 2018

Infiniti Service Department Carson Gaither was very professional and knowledgeable about my vehicle and I appreciated his timely follow up. Having just moved from Texas to Georg More

by PJB12135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
August 26, 2018

Service gets a 5 star.Carson has always been available and most helpful in making sure my Infinity Q50 Hybrid is in top shape. He goes way beyond the call of More

by Fannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
August 05, 2018

20K Service Check There was a warm, business welcome. The processing was professional and ensured that I was aware of every detail that was going to be performed. I was More

by Bsonar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
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