INFINITI of South Atlanta

I purchased a new QX56 as a surprise present for my wife and had a superlative experience with Marcus Johnson and the rest of the Infiniti South Atlanta team. Absolutely satisfied with the buying experienc and had a superlative experience with Marcus Johnson and the rest of the Infiniti South Atlanta team. Absolutely satisfied with the buying experience, and I do not give such praise lightly, particularly after automobile purchases. My wife test drove the QX56 at another dealership located much closer to our home, but we were less than overwhelmed by the service & commitment to the sale. So I reached out to other dealers over the Internet and Marcus responded on behalf of South Atlanta. He definitely went the extra mile for me, answering my questions, locating the specific vehicle we wanted, and negotiating the sale via email and texts while I traveled on business. Marcus even drove the vehicle 25+ miles to my house so I could meet him face-to-face and look over the QX56 myself. Marcus also worked with me on price, re-arranged his schedule to close the deal, and personally made sure the vehicle was prepped & ready for my wife's surprise. While she loves the vehicle itself, my wife was more impressed with Marcus' commitment to customer satisfaction. The closing was simple and straight-forward. When the numbers didn't line up, we corrected the figures and re-wrote the deal. Simple as that. After the sale, I spoke with the sales manager and president, both of whom wanted to make sure we were taken care of. The level of customer service at Infiniti South Atlanta is fantastic and we will definitely buy from this dealership again, despite the distance from our home. Thanks Marcus! SDN More

I purchased a new car with a trade in. I received a very fair price for my trade and a good discount on the new car. The sales woman was very professional, knowledgeable about the product and very helpful i fair price for my trade and a good discount on the new car. The sales woman was very professional, knowledgeable about the product and very helpful in explaining the features of the car. The finance manager was excellent and saved me a significant amount of money by structuring the trade in such a way that sales tax was avoided. The transaction was easy and very clearly explained. An excellent experience. More

My experience at Inifiniti of SouthAtlanta was exceptional.Lakisha,sales, is very friendly,professional,and courteous and she made my entire purchasing experience easy. Also Cleo was very good in exceptional.Lakisha,sales, is very friendly,professional,and courteous and she made my entire purchasing experience easy. Also Cleo was very good in explaining and presenting the various financeing options. Thank you InfinitiSouthAtlanta staff. W.Glenn Johnson More

This Team is exceptional , from the moment my wife and I walked in we were treated with a warmness and honesty that I have never had at a car dealership .I had just driven back from a trip ,I did come to I walked in we were treated with a warmness and honesty that I have never had at a car dealership .I had just driven back from a trip ,I did come too buy a car that day !!!!!!!!!!!!! Again this was a great experience Thank You Vernon Thorpe More

I have been buying vehicles for business and personal use I have been buying vehicles for business and personal use over the past 50 years. Infiniti of South Atlanta is probably the easiest one I have eve I have been buying vehicles for business and personal use over the past 50 years. Infiniti of South Atlanta is probably the easiest one I have ever dealt with. No arm twisting by the salesman or badgering by the finance manager to load you up with a lot of extra's; warranties, expensive wax jobs or high speed floor mats. Over all I would say they are very professional and pleasant people to do business with. Hopefully my wife will like her 40th wedding anniversary present. Phil More

I've been following the launch of Infiniti's all new QX-56 SUV and couldn't wait to finally see it in person. I contacted all the dealerships in the Atlanta area to see who would get the first one! Af QX-56 SUV and couldn't wait to finally see it in person. I contacted all the dealerships in the Atlanta area to see who would get the first one! After weeks of, "when can you come in" and "I'll call you", I started looking farther south. That's when I was contacted by Andre, at Infiniti of South Atlanta. He not only was very informative, he was always keeping me informed as to the status of the QX. After many emails and phone calls, the day finally came for me to make the 125 mile trip south to finally test drive this unit. I had NO INTENTION of making any kind of purchase, since I was still in over my head in a Mercedes I wished I never had, but Andre, and his staff greeted me with a warm welcome and showed me everything Infiniti had to offer. I was not only introduced to Eric, the Sales Manager, but to John, the Owner as well. I felt like everyone was there waiting for me to assist in my experience. THIS WAS A FIRST! I have had the opportunity to own many other highline vehicles, however I never considered Infiniti to please my desire for comfort, performance, and my embarrassing ego, yes my status means a lot. The QX-56 I purchased from Infiniti of South Atlanta exceeds all my expectations which makes me wonder, why I don't see more of them on the road. Because of this, I feel like I'm in an exclusive club. The QX can speak to itself, but now one can truly describe the personal touch that Andre, and his staff put on the entire transaction. Even though he knew I was meeting him to see the QX, he still took the time to evaluate my wants, needs and time. When all was said and done, Andre delivered my QX to my office in person. Not only did he show me every feature, and most importantly, how to use it. This type of customer service I have never experienced. Even after owning 2 Lexus products, 1 BMW, and my past 3 Mercedes Benz. My other associates in the office are all interested in what Infiniti, and Andre have to offer. Andre is bringing a convertible to the office for my parter to see how it compares to his SL. If you are looking for the best bang for your buck, I highly recommend Infiniti of South Atlanta for ALL you automotive needs! J. Bauer, MD, FACS More

This was the best car buying experience yet. It was well worth the 5 hour trip even with two young children. We were treated well and felt both sales and finance had our best interest at heart. When we are worth the 5 hour trip even with two young children. We were treated well and felt both sales and finance had our best interest at heart. When we are ready for another vehicle, we will definately contact them again. More

I was very impressed with LaKisha and her willingness to find the car we wanted. All correspondence with South Atlanta Infiniti was prompt and professional. I will consider using South Atlanta for my future find the car we wanted. All correspondence with South Atlanta Infiniti was prompt and professional. I will consider using South Atlanta for my future needs. Dave Curtis did a good job in handling all paper work. More

Will Harris was a 5.Great personality &friendly . Along w/Cleo, T.Wilson and Eric. Unforutnately, my first interaction with someone named David was horrific at best. I told him my price range and he tried w/Cleo, T.Wilson and Eric. Unforutnately, my first interaction with someone named David was horrific at best. I told him my price range and he tried to force a price above that and send the purchase order to my credit union anyways. I said no that I get to choose, my budget and since he wasnt paying my car note that I get to make that decision. He got mad and told me he couldnt drop the price and I might consider another car.Had it not been for Mr Harris personality and Tre and Eric I would have NEVER bought a car from your business. I used to sell Toyota's and I am familar with the business, MSRP and dealer cost. He wanted me to pay MSRP--RIGHT. Needless to say after working with Eric successfully I purchased a car from you business instead of going back to Florida to Kendall Toyota and Lexus and purchasing another Lexus. David needs a class on customer service and how to talk to people. Im sure that David has and will cost you alot of money if he doesnt improve how he talks to people. I would recommed certain people in your dealership. David is not one of them, Thank you Will, Tre, Eric ahd Cleo for an excellent experience.. The have what it takes to close a deal. More

Mr. Johnson answered all my questions promptly. I was not familiar with the Infiniti brand, so he showed me all the advantages of ownership, and convinced me that a long term relationship with Infiniti o not familiar with the Infiniti brand, so he showed me all the advantages of ownership, and convinced me that a long term relationship with Infiniti of South Atlanta would be a pleasant experience. I would recommend this automobile and dealership to a friend. More