INFINITI of South Atlanta

In September I purchased a 2007 M35 which appeared to be in great condition until I noticed a"funny" smell 3-4 days after having vehicle. On day 3 I returned to dealership to get car fax report I repeatedly in great condition until I noticed a"funny" smell 3-4 days after having vehicle. On day 3 I returned to dealership to get car fax report I repeatedly asked for on purchase date I also scheduled to have car left at dealership and detailed while I would be away on a business trip. Upon reviewing CarFax everthing seemed in order and I noticed the car came from Tennesse and was purchased at an auction, okay. Anywho, the associate informed me that the smell would be dealt with while I was away. Upon return 6 days later, the smell was still in the car, if not worse. I tried airing car out and using fresheners to no avail. When parking car in my garage I could smell the odor throughout the garage. Some days I could smell the mildewy scent in my clothes. Even passengers in my car noticed the mildew smell. I have a strong feeling that this car, from Tennesse, may have had some water damage from the unfortunate flooding that took place this past spring. I took the car back to the dealership with my concerns, returned the keys and expressed my displeasure and unhapiness with this vehicle and my undesirablenss about keeping car. Those that I had contact with were friendly and seemed to want to smooth things over but not to my satisfaction. I also sensed from the sales mngr that he thought I may be over reacting and making a big deal out of mold and mildew in the interior of a vehicle I will have to make hefty monthly payments on! At this point I feel like I've gotten a car from a two-bit buy here pay here lot. I can not have a peace of mind driving in a car daily thinking that this car could potentially be a health risk. I have informed the bank that I've returned the vehicle and I wish to assume no responsibility for this car. I simply want my downpayment back and wish to move on. Yes, the dealership is nice and clean and the people there are curteous but there needs to be more accountability and ownership for defective merchandise. Listen and give the customer what they want. BE LEERY OF THE FALSE IMAGES PORTRAYED. More

I purchased a certified pre-owned QX56 and was incredibly impressed with Infiniti of South Atlanta's unyielding attention to creating a positive experience for the customer. The entire staff - from the to impressed with Infiniti of South Atlanta's unyielding attention to creating a positive experience for the customer. The entire staff - from the top down - represent the ultimate in true service and customer satisfaction. Smiles greet you, warm handshakes make you feel welcome, and a genuine respect for the customer seems to be the rule at this dealership. You can't go wrong making a stop here and checking out the inventory or the team behind it. Impressive staff, very fair prices and a great car buying experience overall. More

excellent customer service. Very professional and informative. Mr. Johnson made the purchasing experience relaxed and very informative. Excellent dealership and salesperson. I have now purchased t informative. Mr. Johnson made the purchasing experience relaxed and very informative. Excellent dealership and salesperson. I have now purchased three vehicles from this dealership and each experience has been excellent. More

Both Jonathan and Trace were excellent individuals to do business with. Their professionalism exceeded far above our expectations. This dealership personifies customer service to its highest level. I would business with. Their professionalism exceeded far above our expectations. This dealership personifies customer service to its highest level. I would reccommend this dealership to anyone who are in the market of purchasing a vehicle. More

I appreciate the customer service and all around sales team, their willingness to work with me and my wife on the car of our chioce. The information of the vehicle and the courteous attitude help seal the team, their willingness to work with me and my wife on the car of our chioce. The information of the vehicle and the courteous attitude help seal the deal to a satisfied customer. I also enjoy the vehicle maintenance service that is offer to the client from the individual attention to the one on one about your vehicle, I think it makes a difference in how one feels in being served. Great job, keep up the great work. More

I took my car in for minor repair. I spoke to the service manager he was very polite and helpful. He told me what had to be done, the cost and time to pick the car up. I didn't expect any of these service manager he was very polite and helpful. He told me what had to be done, the cost and time to pick the car up. I didn't expect any of these to hold true however to my surprise everything was repaired, the price was correct and above all the car was ready when he said it would be. This is usually unheard of and not expected when you take you car into a dealer for repair. Everyone I spoke with were super friendly and helpful. I will take my car back to them for any service or repairs that I need in the future and will be sure to recommend them to anyone. More

This is our third sales experience, and each time we have been very pleased with the quality of service. Not only has she helped us, but our friends and family as well. We will continute to refer and send pe been very pleased with the quality of service. Not only has she helped us, but our friends and family as well. We will continute to refer and send people to her. She is an exceptional sales person. Thanks Kisha, we love our new truck! Dan & Nicole P. More

Andre and the rest of the Infiniti team were first rate. They made the shopping experience extremely pleasant and rewarding. Given the complicated nature of my deal, two lease trade ins, it would have been They made the shopping experience extremely pleasant and rewarding. Given the complicated nature of my deal, two lease trade ins, it would have been easy for Andre and John to lose patience. But that was not the case. Rather, they spent a considerable amount of time working through several options. This is my third buying experience with this dealership and I plan to make it more. More

I had an awesome experience with Infiniti of South Atlanta. I learned about the dealership through progressive. Marcus kept me informed via email before I arrived and it was a simple process when I ar Atlanta. I learned about the dealership through progressive. Marcus kept me informed via email before I arrived and it was a simple process when I arrived. I had to have a car as soon as possible because I was in a car accident and was paying for a rental. He made it a quick process and a great one. More

My visit to the Infiniti of South Atlanta dealership was wonderful. My wife and I traveled two and a half hours from Augusta, Georgia to look at two specific vehicles advertised on their web-site. Neither o wonderful. My wife and I traveled two and a half hours from Augusta, Georgia to look at two specific vehicles advertised on their web-site. Neither of these two vehicles worked out but Marcus spent the extra time and effort to put together a sales package on a brand new Infiniti G-37 that I just couldn't pass up. The entire experience was very pleasant and we would highly recommend using this dealership to our family, friends, and anyone interested in an Infiniti. Marcus has a great attitude and has excellent sales skills with a very personal touch. It was definately a pleasure meeting and working with him on our purchase. Also, I shopped locally for several months and our local dealer could not put together a package where I felt like I was getting a good deal. I saved approximately $1,700 traveling to Atlanta and shopping at the Infiniti of South Atlanta dealership. I strongly recommend that you ask for Marcus and I'm sure you'll be very glad you did. V.J. Naples More