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INFINITI of South Atlanta

Union City, GA

4.6
281 Reviews

4201 Jonesboro Road

Union City, GA

30291

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Showing 281 reviews

October 04, 2022

Service was great. Sid was Outstanding! The defects were explicitly identified and replaced. Thanks for the loaner car. More

by willettewilkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Ebrihimi
Oct 04, 2022 -

INFINITI of South Atlanta responded

It's wonderful to hear that Sid provided you with the 5-star service you deserve during your recent visit to INFINITI of South Atlanta. Thank you for supporting us!

Oct 04, 2022 -

willettewilkins responded

Your welcome!

September 15, 2022

Although not perfect all service adviser’s have been polite, prompt, kind & understanding. Met needs for the car & listened. Dealership always clean but the theater never able to use always closed. More

by Lindahobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Ebraham
Sep 15, 2022 -

INFINITI of South Atlanta responded

Thank you for sharing! We are glad to hear that you are confident in the INFINITI of South Atlanta team to get the job done. With regard to the rest of your review, I would be happy to speak with you to see that all of your concerns have been properly addressed. If you are willing to discuss this further, please feel free to reach out. Best, Dan Miller - Service Manager - (770) 774-9151

June 30, 2022

Outstanding service. My 2019 QX60 had to be towed in on a Saturday night. They called me on Monday morning and I was able to pick it up on Monday afternoon. Tim Walker More

by angelarobuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Walkere
Jun 30, 2022 -

INFINITI of South Atlanta responded

Thank you for the glowing review! We are so glad to hear that you had a successful service experience working with Tim and the INFINITI of South Atlanta team. Drive safely in your 2019 INFINITI QX60, and we hope to see you back again down the road!

May 25, 2022

Outstanding customer service and service techs. No hard up-sales. Price and time quoted were spot on! More

by Msmingler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaughn, Khadija Florence
May 25, 2022 -

INFINITI of South Atlanta responded

We love to see it! Thanks so much for being a fan of INFINITI of South Atlanta. We're always happy to help!

May 25, 2022 -

Msmingler responded

Outstanding service experience.

May 09, 2022

Friendly staff. All work done completely and satisfactory. There were no hidden service and/or hidden cost. All questions answered More

by sweylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in Service
May 09, 2022 -

INFINITI of South Atlanta responded

It is awesome to read this review! We're glad that our team was friendly and nice to work with. Thanks for sharing these kind words about the INFINITI of South Atlanta crew!

May 04, 2022

I recently purchased a 2022 QX80, the customer service I received was top notch. Drew was very knowledgeable, and his customer service skills are outstanding. Drew I Thank You for making my decision very More

by mstabbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric DREW Scott
May 05, 2022 -

INFINITI of South Atlanta responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Drew and the INFINITI of South Atlanta team. Drive safely in your new 2022 INFINITI QX80, and enjoy it! We hope to see you back again down the road!

April 21, 2022

It took “9” hours to conclude the transaction. My wife and I are still baffled by the experience. The manager never came to see us during that time. I think his “decisions” and callous disposition More

by tavmanian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Rachal
Apr 22, 2022 -

INFINITI of South Atlanta responded

I am very sorry that it took longer than expected to complete your purchase. We strive to provide our customers with a smooth buying experience, and it's disappointing that we've missed the mark here. Your feedback will help us improve for future guests, and if you were willing to speak with me regarding what happened, I would like the chance to rectify any ongoing issues. Thank you, Tia Howard - New Car Manager - 770-774-9151

April 20, 2022

I recently purchased a 2022 QX60 and received outstanding service throughout from Infiniti of South Atlanta. Mark made sure the buying experience was as easy and stress free as possible. Thank you !! More

by dads_bailie0s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roach
Apr 20, 2022 -

INFINITI of South Atlanta responded

We do our best to ensure nothing but a positive experience and we are so glad Mark's commitment to our customers stood out to you. Thank you for choosing INFINITI of South Atlanta and we wish you many safe and happy miles in your new QX60!

March 23, 2022

I love the customer service very helpful and the salesman was very knowledgeable. Also they were willing to go the back for me to get me into a good reliable car More

by barrydeonte81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerce
Mar 23, 2022 -

INFINITI of South Atlanta responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. Thank you for choosing INFINITI of South Atlanta and we wish you many safe and happy miles!

March 18, 2022

Great service from Rick in the shop and Cherish in the front desk area. Kept me informed about my JX35 More

by cameron.washington86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Harding
Mar 18, 2022 -

cameron.washington86 responded

Great Job Guys! Thanks again

Mar 21, 2022 -

INFINITI of South Atlanta responded

Cameron - Thank you for trusting us with your INFINITI JX35! We are delighted to hear that Rick, Cherish, and our INFINITI of South Atlanta team provided excellent service. Hope to see you next time!

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