INFINITI of South Atlanta
Union City, GA
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In today's world, "somewhat decent" customer service is the norm . . . if you're lucky! Excellent service is extremely rare. If you're in the market for an automobile do yourself a favor and e service is the norm . . . if you're lucky! Excellent service is extremely rare. If you're in the market for an automobile do yourself a favor and experience it for yourself. The moment I contacted them via internet I received a prompt and warm response. I apprecited the $300 price reduction if I scheduled an appointment to test drive and eventually purchased. I arrived earlier than scheduled at the dealership and was welcomed by Lorenzo. Lorenzo took the time to sit with me and explain the difference and benefits of purchasing from Infiniti of South Atlanta. Lakisha joined us later and I was further assured that I made the best decision. The time they took to ensure that I was well informed certainly made a difference. I shopped many dealerships and this experience was exceptional. The added values you receive with the purchase are numerous. Being in the luxury hotel industry for 23 years, my goal is to exceed guests expectations daily. It was such a wonderful experience to be on the receiving end. Thank you! More
It was easy to give an overall excellent review for Infiniti of South Atlanta. Our experience was seamless from start to finish. We love working with the team at this location and certainly would rec Infiniti of South Atlanta. Our experience was seamless from start to finish. We love working with the team at this location and certainly would recommend them to others. As far as we're concerned, that get nothing short of high praise! More
Nice friendly staff. Good follow up from the moment I placed my inquiry. Made the purchase...love the vehicle. Still waiting on some small items promised for the vehicle as part of the purchase and its placed my inquiry. Made the purchase...love the vehicle. Still waiting on some small items promised for the vehicle as part of the purchase and its been more than a month, but overall good experience. More
I am very please with the purchase of my M-37 It was a I am very please with the purchase of my M-37 It was a great experience.Lakisha was very knowledgeable. She walked me through most things and w I am very please with the purchase of my M-37 It was a great experience.Lakisha was very knowledgeable. She walked me through most things and was willing to answer questions.I left feeling that I could contact her if the was a problem. More
Marcus was excellent. The price was very good. He was nice enough to sign me up for free oil changes for the life of the vehicle. They processed my paper work very quickly, filled the tank full of gas, a nice enough to sign me up for free oil changes for the life of the vehicle. They processed my paper work very quickly, filled the tank full of gas, and detailed the vehicle. Extremely satisfied. Will definitely get my repeat business. More
What a sweetheart! He wasn't my sales guy but he noticed me outside the dealership looking utterly confused because I could not figure out how to work something in my new car. Whatever I needed took about t me outside the dealership looking utterly confused because I could not figure out how to work something in my new car. Whatever I needed took about ten minutes to figure out but he did it. Outstanding customer service and great patience. He made my first Infinity purchase a pleasant one. More
From the time I came into South Atlanta Infiniti everyone was extremely friendly. Marcus worked with me and answered all of my questions. He understood the product and was able to get me the price I wanted was extremely friendly. Marcus worked with me and answered all of my questions. He understood the product and was able to get me the price I wanted for the new car and my trade. I was extremely pleased with my purchase. More
Marcus was very personal. We discussed my needs and the desired features I was looking for in a vehicle. He worked diligently in finding me a vehicle that meet my needs. He exceeded my expectations. desired features I was looking for in a vehicle. He worked diligently in finding me a vehicle that meet my needs. He exceeded my expectations. More
The best service consultant that I have dealt with. I have been coming to IInfiniti of South Atlanta since I purchased the G35 Coupe. I have dealt with Thomas a numerous of time and he is the greatest. E have been coming to IInfiniti of South Atlanta since I purchased the G35 Coupe. I have dealt with Thomas a numerous of time and he is the greatest. Everything is complete and the follow up with me as a customer is fabulous. More
I completed my own, months long research on my next car purchase and decided on the G37. I prefer to use the internet sales department because I can complete the price negotiation on the new vehicle via e purchase and decided on the G37. I prefer to use the internet sales department because I can complete the price negotiation on the new vehicle via email without stepping into a showroom. In the case of Infiniti of South Atlanta, I found them through Infiniti.com. They are the top rated Infiniti dealership for customer satisfaction in the state of Georgia, which is why I chose them. I submitted a price request online for the vehicle I wanted and received an email from Lorenzo, the Internet Sales manager at the dealership, within about 15 minutes. I described my preference for negotiating and he sent me a quote with his best price for a vehicle he had on the lot that met my requirements. It included both the MSRP and the invoice price. He offered it to me for below invoice and I agreed to the price. We met at the dealership that afternoon and I test drove the vehicle. They appraised my trade-in and offered me top dollar. I took delivery that day. This was the most painless car buying experience I've ever had. The people were honest and easy to deal with. I was honestly surprised at how quickly we arrived at numbers that we both greed upon. The financing and delivery process went flawlessly too. My wife has also taken her Nissan Armada there for service for years and swears they have the best service department she's ever experienced. I'll be finding out for myself now. More