INFINITI of South Atlanta

My overall experience is very positive. From start of communications via internet, I received rapid responses to email questions that helped me in the decision making process to schedule test drive that communications via internet, I received rapid responses to email questions that helped me in the decision making process to schedule test drive that resulted in the purchase of EX35. The staff is friendly and the customer service exceeded my expectations. I would definitely recommend Infiniti of South Atlanta to my family, friends, and co-workers. More

In 2003 I visited this dealership looking to buy a G35. The salesperson was not very personable so I went to Nalley and purchased one the same day. I decided to give this dealership another chance because The salesperson was not very personable so I went to Nalley and purchased one the same day. I decided to give this dealership another chance because I saw a G37 on the internet that they had. I came to the dealership, saw the vehicle, spoke with Lorenzo Duckworth and test drove the vehicle and purchased it the same day. Mainly because of Mr. Duckworth's concern for me as a person and not just another sale. He truly is an asset to this Company. More

Lorenzo was just fantastic in providing me a high quality service and commitment. He went above and beyond offering me to compensate a denied discount coupon (denied by the internet sales manager!!!), fillin service and commitment. He went above and beyond offering me to compensate a denied discount coupon (denied by the internet sales manager!!!), filling up my car gas tank. He also arranged to drive my new car home, while I was driving my own car. In terms of Customer Service, I would expect a faster response to send me the car documentation, since it was a cash transaction. It is now three weeks and I am still waiting for their feedback on the date to deliver the documentation. More

My wife and I first visited Nalley infinity Marrietta, GA. Two women and two men at the front desk watched as my wife and I got out of my car and proceeded to go look at the qx56. Still, no one acknowledg GA. Two women and two men at the front desk watched as my wife and I got out of my car and proceeded to go look at the qx56. Still, no one acknowledged us until we actually entered the showroom. While in the show room opening and looking at the qx56, no one offered their assistance. So, I took my business to Infinity south Atlanta where Mr. Duckworth and others there treated me with professionalism. More

I went there today 12/31/11 to shop for a new car. Me and my wife was meet by Rochelle as we got out of our vehicle. She had very keen knowleged about the vehicle that we were looking for and she went above my wife was meet by Rochelle as we got out of our vehicle. She had very keen knowleged about the vehicle that we were looking for and she went above and beyond explaining for more that we expected. Even after we told her that we just wanted to test drive the car and advise we are looking to purchase in 2 months she still assisted like we were getting ready to purchase today. Thanks alot Infinity of South Atlanta. Touch Notch Service!!!! More

I saw a 2008 G37S from the dealership and had quite a rough time getting in touch with my first salesman. After asking for another one, we had coordinated for myself come down for a test drive the next d rough time getting in touch with my first salesman. After asking for another one, we had coordinated for myself come down for a test drive the next day after I made it known that I live about 3.5 hours away. When I got there, the salesman was nowhere to be seen and I was referred to yet another salesman (3rd one at this point). The salesman took me out for a test drive, and I loved the vehicle - the quality of every vehicle at the dealership was fantastic. When we began processing the paperwork, he came back and told me the vehicle was already sold. Not sure why the dealership bothered to call me the day prior and have me drive total of 7 hours for a vehicle that was no longer in sale... and I had been trying to get in touch with them for a week prior... To their credit, the salesman was pleasant and tried to get me another vehicle... Except it was out of my budget (35.5K vs 30K) and not really the color I wanted. They seemed very eager to help me, but the fact is that I drove from a long distance, only to be told that the vehicle was already sold when they had confirmed that it was still on sale day prior. It really kills the consumer faith and experience. In summary, the dealership salesmans are hard to contact, doesn't really coordinate well for people coming from long distances, doesn't keep a very accurate accountability of their vehicles apparently, and sharks people and tries to get them a different vehicle for higher price. Their vehicles are top-notch quality, and the people that actually do correspond with you are very candid. I see that the vehicle I was still interested is still in their website inventory, so I sincerely hope that this is not a marketing ploy of attracting potential buyers to come down so they can offer them a different vehicle. More