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INFINITI of South Atlanta

Union City, GA

4.5
281 Reviews

4201 Jonesboro Road

Union City, GA

30291

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Showing 281 reviews

October 24, 2024

Infiniti of South Atlanta Dealership is great to purchase a vehicle, however after the purchase has been made, (2nd purchase), it goes down hill from that--the Service Dept is HORRIBLE, the service agents/te More

by rbrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name on Paperwork--Dyamond Cobb
Oct 24, 2024 -

INFINITI of South Atlanta responded

It's disappointing to hear about your experience with our Service Department. We strive for excellent customer service and it seems we've fallen short in this instance. Your feedback is important, and we'd like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can work towards a resolution. Thank you, Joe Harter - Service Manager - (770) 729-4858

October 14, 2024

My wife and I enjoyed our vehicle purchase experience with Infiniti of South Atlanta. Kai and Brandon along with the rest of the team were very knowledgeable and attentive to us as they guided us throug More

by dp1500LTZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai and Brandon
Oct 15, 2024 -

INFINITI of South Atlanta responded

Thank you for sharing your positive experience with INFINITI of South Atlanta! We're delighted to hear that Kai, Brandon, and the team provided knowledgeable and attentive service. Enjoy your new vehicle!

October 30, 2023

Decided to trade my vehicle and had a great experience with Rodney. Very personable and informative. The entire staff there was great! Would recommend anyone looking to purchase a vehicle visit Infiniti o More

by Kiwi2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
Oct 30, 2023 -

INFINITI of South Atlanta responded

We're delighted to know that Rodney and our team provided a great experience for you! Thanks so much for recommending INFINITI of South Atlanta!

October 15, 2023

Everyone was so polite, helpful, and courteous. the waiting area was comfortable, and clean. this is why whenever it’s time to service my vehicle I bring it to this dealership. More

by cbt70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navaeh Dutton
Oct 16, 2023 -

INFINITI of South Atlanta responded

We're delighted to know you've had such positive experiences at INFINITI of South Atlanta. We strive to provide a comfortable and clean environment for our customers while their vehicles are being serviced. Thank you for your continued trust in us!

Oct 16, 2023 -

cbt70 responded

Thank you very much for the way you kelp me informed, and handling of my account.

September 20, 2023

I like having my vehicle serviced near home. Quality service and convenience are important to me. I also appreciate the snacks and entertainment offered during my wait. The environment was clean More

by Infinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Chappell
Sep 20, 2023 -

INFINITI of South Atlanta responded

Thanks so much for sharing this review with us! At INFINITI of South Atlanta, quality service and convenience are important to us, too, and it's great to know Mr. Chappell has made such a lasting positive impression. Until next time, drive safely!

August 06, 2023

Wonderful customer services. .. Sam took the time to listen to my needs and help me get what I wanted... Thanks for everything More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Anokam, Ed Halecki
Aug 07, 2023 -

INFINITI of South Atlanta responded

Jackie, we're delighted to know Sam was able to assist you in finding the right vehicle at INFINITI of South Atlanta. Thank you for your kind words, and we hope to see you again down the road!

May 20, 2023

Very good customer service. Accuracy with diagnosis and repairs. Completed vehicle in a timely manner. More

by Sounddecisionz855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 22, 2023 -

INFINITI of South Atlanta responded

We appreciate the five-star review! It's great to hear that you had a positive experience with our team at INFINITI of South Atlanta during your most recent service visit. See you next time!

February 18, 2023

Infiniti of South Atlanta is the place to get your car. This is my first Infiniti and I am very pleased. More

by ms ccwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith, Michael, Justin
Feb 20, 2023 -

ms ccwu responded

Proud Infiniti QX50 owner.

Feb 20, 2023 -

INFINITI of South Atlanta responded

Thank you for your review! We're glad that the INFINITI of South Atlanta team was nice to work with. We appreciate your business and these kind words. See you around, and enjoy the Infiiniti!

December 14, 2022

Excellent Service Department. I will definitely bring my car back for my next service. Bravo. More

by melodypendletonbrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see his pic and can't remember his name.
Dec 14, 2022 -

INFINITI of South Atlanta responded

Thank you for the review. We are glad that the INFINITI of South Atlanta team was helpful and nice to work with. See you again next time!

November 23, 2022

Our service tech had our service started on time and it was finished in timely manner. More

by nova.circle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me. Scott
Nov 28, 2022 -

INFINITI of South Atlanta responded

We are thrilled that our team delivered such efficient service! Thank you for trusting INFINITI of South Atlanta with your business and your vehicle, we hope to work with you again down the road.

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