INFINITI of Scottsdale

The after sales customer service offered by this dealership is great. They really try hard to keep he relationship with customers after a new/used car sale. They organize events that are importa dealership is great. They really try hard to keep he relationship with customers after a new/used car sale. They organize events that are important for the community and involve the customers to be a part of it More

I purchased for the first time, an Infiniti. I know I drove a hard bargain, but in the end everyone was professional and a pleasure to work with. I love the car, have had no problems and will definitely drove a hard bargain, but in the end everyone was professional and a pleasure to work with. I love the car, have had no problems and will definitely return. IOS's customer service goes aboove and beyond with the opportunity they provide in IOS Trackdays at Firebird Raceway. I've never heard of a dealer offering professional performance driving instruction and over an hour track time in your own vehicle with a professional instructor. IOS really puts on a great day a couple times a year and is very much appreciated. I highly recommend this dealership. More

Excellent personnel at this dealership and I have always been satisfied with both the service and the way in which I was treated. I am particularly impressed with how they have handled a couple of "glitches been satisfied with both the service and the way in which I was treated. I am particularly impressed with how they have handled a couple of "glitches" that arose because I bought the vehicle in Scottsdale for both Canada and Arizona use. It is refreshing to see a dealership stand behind it's product and make things right when issues arise. I would highly recommend this dealership and will be returning when i require another vehicle. More

Great experience and friendly staff. Have been back several times for different reasons and have always been treated great. We were invited to Trackdays at Firebird raceway and had a great time with several times for different reasons and have always been treated great. We were invited to Trackdays at Firebird raceway and had a great time with complimentary food, drinks, hats and of course a day of racing. Best experience I ever had at least in my car. More

I purchased my new 2007 Infiniti G35 coupe in July, 2007. The salesman, Dennis Lowry, was exceptional. He quoted me a fair price, at a competitive interest rate, and I received a fair allowance on my BMW t The salesman, Dennis Lowry, was exceptional. He quoted me a fair price, at a competitive interest rate, and I received a fair allowance on my BMW trade-in. I was out the door with my new G35 in about 75 minutes. Since that time, the dealership has only continued to excel in service. My service advisor, Gerry, is the best in the business. He's prompt, helpful, and trustworthy. He answers my concerns/questions honestly. Also, Mal Kenny, who runs track days for Infiniti owners, couldn't be more helpful in promoting the Infiniti brand. I look forward to working with this group in the future. More

Infiniti of Scottsdale has always been a friendly dealership. They have always answered my questions and have treated me with respect, and I appreciate that as a customer. I also appreciate the benef dealership. They have always answered my questions and have treated me with respect, and I appreciate that as a customer. I also appreciate the benefits I get from owning an Infiniti from Infiniti of Scottsdale. The track days are an example. As a family, we own two Infiniti vehicles, both purchased at Infiniti of Scottsdale. We got great prices and great customer service. Both buying experiences were easy-going. Overall, this dealership is the most respectful dealership I have dealt with. More

This was the absolute best experience I've ever had buying from a dealer. Everyone at the dealership was nice, helpful, and friendly. My transaction was completed quicly and professionally. I recommend buying from a dealer. Everyone at the dealership was nice, helpful, and friendly. My transaction was completed quicly and professionally. I recommend Infiniti of Scottsdale and Ross Anderson to everyone I know who's looking for a car. More

Everything about Infiniti of Scottsdale is great -- customer service, value, service department, etc.... But on top of that, they offer buyers free, semi-annual track days as Firebird International Ra customer service, value, service department, etc.... But on top of that, they offer buyers free, semi-annual track days as Firebird International Raceway. This includes food, instructors, helmets -- everything. All you have to do is show up with a full tank of gas and some extra air in the tires. It's a guaranteed great time twice a year. And did I mention that it's free? Anyone even remotely interested in an Infiniti should check this dealer out. They are totally solid, and then they offer the best perk in the world as the cherry on the automotive sundae. More

We initially called InfinitiScottsdale with questions on a fx35 purchased in Canada.We were put over to sales and spoke 3 or 4 times with Nick Lowery ,he was very informative and well spoken about all quest a fx35 purchased in Canada.We were put over to sales and spoke 3 or 4 times with Nick Lowery ,he was very informative and well spoken about all questions we had on his product . Thanks Nick,when we are looking for a replacement for this vehicle we will definatley be calling you first Wilson & Connie Setters Red Deer Alberta Canada More

This was my 2nd purchase from Infiniti of Scottsdale (this time a pre-owned Nissan Maxima) and this was the 4th overall purchase from my family (as my parents also buy their cars here). As with any visi (this time a pre-owned Nissan Maxima) and this was the 4th overall purchase from my family (as my parents also buy their cars here). As with any visit I have EVER made to the dealership, this was an extremely pleasant experience. It's so nice and refreshing to be able to know what you are paying, why and receive the quality of vehicle and service that exceeds your expectations. Kudos to Ken Schatzberg (the GM) and his entire staff! Kudos also go to the Used Car Manager, Kris. Kris and Ken found the perfect car for me and my needs and connected me with an outstanding sales associate. Even those not working with me took time to make me comfortable, take interest in my vehicle purchase and share some positive thoughts. Buying a car from Infiniti of Scottsdale is more like picking up a car from a friend. My sales consultant made me feel at ease through the entire process, showing me he understood that selecting and buying a car is a BIG decision. I really feel like he not only understood my state of mind, but respected it as well. When it came time to complete my paperwork, the Finance Manager (Courtney) was outstanding. Quick, courteous and professional. My total time at this dealership was and hour and half (which you know is great if you've ever bought a car before), but it all felt like 10 min. They overcommunicate (in a good way) to ensure you understand the process, and go out of their way to make it a comfortable and expedient process at that! More