INFINITI of Scottsdale

Darrin provided excellent customer service--even though the car I purchased was not an Infiniti (someone traded in their Chrysler Crossfire, which is what I bought), Darrin spent a lot of time answering my the car I purchased was not an Infiniti (someone traded in their Chrysler Crossfire, which is what I bought), Darrin spent a lot of time answering my questions about this particular vehicle. In addition, both Darrin and Courtney expedited the process--I did not have to spend the entire day at the dealership as I did when I purchased my last vehicle (at another dealership). Darrin and Courtney were very pleasant--would definitely do business again at Infiniti of Scottsdale. More

Very Impressed! My experience began with a phone call From Kevin Mason as a response to my internet inquiry. I told Mr. Mason and his sales manager exactly what I was looking for and what I wanted to spe From Kevin Mason as a response to my internet inquiry. I told Mr. Mason and his sales manager exactly what I was looking for and what I wanted to spend and they assured me that it was possible. When I arrived at the dealership, Mr. Mason greeted me immediately and the vehichle of my choice was out front shiny and beautiful. My contract reflected exactly what we negotiated over the phone and 2 hours later I walked out with my new vehichle and the best sales experience ever. I kept waiting for the usual sales game but it never happend. Mr. Mason was very efficient and very professional! Every staff member that I encounterd went above and beyond to make me feel comfortable and welcome. I felt like a member of the family! Thank you Infiniti of Scottsdale and Thank you Kevin Mason! More

Mr.Mason was very knowlegdlable and patient with us. He was extremly funny, he wasn't a pushy salesperson like at other dealers. I would recommend this dealer to all my family and freinds we were please wi was extremly funny, he wasn't a pushy salesperson like at other dealers. I would recommend this dealer to all my family and freinds we were please with the GREAT SERVICE!!!!!! Thank you, Rev. Herman O. Gibson More

I visited your dealership and Kevin was very helpful and he gave me a wonderful shopping experience.I didn't buy a car but I am in the market and I will probably be back. I will definitely look for Kevin o he gave me a wonderful shopping experience.I didn't buy a car but I am in the market and I will probably be back. I will definitely look for Kevin on my next visit when I am ready to buy. He showed me lots of vehicles and was vary patient and was very knowledgable. More

Thank you this opportunity to twll you how I feel.I love Kevin Mason. He makes all the talk about good customer service pale by comparison. I have never been treated better by anyoner and I have bought a LO Kevin Mason. He makes all the talk about good customer service pale by comparison. I have never been treated better by anyoner and I have bought a LOY of cars over the years. I WILL BE BACK!!!!!!!!!!!!!!!!!! More

They are always friendly, know me by name. it is always a nice experience bringing my car in for service. I have been going there since 2003, I plan to drive my car to the moon 235,000 miles and they have a nice experience bringing my car in for service. I have been going there since 2003, I plan to drive my car to the moon 235,000 miles and they have been gracious with me knowing I cannot afford a new car, but when I do I will buy it from them. More

Excellent experience. James was a great help. No pressure on the sale. He was extremely helpful throughout the entire process. James new a great deal about the car and all of the features. I appreci pressure on the sale. He was extremely helpful throughout the entire process. James new a great deal about the car and all of the features. I appreciate this type of service. I would highly recommend James and Infiniti of More

I would definitely recommend this dealership to anyone! The entire staff was fantastic and very helpful! They showed me everything I needed to know on my new car before I left the dealership. I had an amaz The entire staff was fantastic and very helpful! They showed me everything I needed to know on my new car before I left the dealership. I had an amazing experience and I am so happy I chose Infiniti of Scottsdale- they are the best!! More

I had a wonderful experience during my time at Infiniti of Scottsdale. The staff was friendly and they treated me as if they knew me for years. Kevin Mason was my sales representative and he went above and of Scottsdale. The staff was friendly and they treated me as if they knew me for years. Kevin Mason was my sales representative and he went above and beyond to meet my needs. Generally, I hear horror stories about the finance department in the car business, however Courtney ensured that she had my best interest at heart when disucssing my financing needs. I would definitely recommend a friend or family member to Infiniti of Scottsdale as I have already told my co-workers at the University of Phoenix this is the place to go! Thanks! More

I called Infiniti of Scottsdale to find out about a I called Infiniti of Scottsdale to find out about a warranty for my used car . I spoke with Courtney in the Finance Department she was very helpful. I called Infiniti of Scottsdale to find out about a warranty for my used car . I spoke with Courtney in the Finance Department she was very helpful. I bought the warranty from Courtney because she was so informative and had the best price ! I tell all my friends now, if your looking for a warranty call Courtney at Infiniti of Scottsdale. More